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2016 Toyota Prius Complaints

Consumer complaints filed with NHTSA

179

Total

13

Crashes

0

Fires

8

Injuries

0

Deaths

Most Reported Components

VISIBILITY
37
OTHER
32
ENGINE
24
BRAKES
22
ELECTRICAL
13

Recent Complaints

ODI #11747244

SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM — Filed 05/26/2026

The contact owns a 2016 Toyota Prius. The contact stated that while the vehicle was on and running, the ABS and traction control warning lights illuminated, and the messages "Braking Power Low - Stop in a Safe Place”, “See Owner's Manual", "Braking Power Low - Visit the Dealer", and "ABS Malfunction - See Dealer" were displayed. The contact stated that while driving approximately 35 MPH and depressing the brake pedal, the brake pedal was firm. The vehicle was taken to a dealer, and DTC: C14B6 was retrieved, indicating that the brake booster needed to be replaced. The vehicle was not repaired; however, the code was cleared. The vehicle was then taken to an independent mechanic, where the information from the dealer was relayed that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,028.

ODI #11737281

SERVICE BRAKES — Filed 05/12/2026

Second time !!!! during ownership of car that brakes fail. Same problem as before Brake Actuator/Booster Failures: Multiple reports indicate issues with the ABS actuator or brake booster pump, leading to warning lights ("Braking power low", "ABS system malfunction").

ODI #11732860

FUEL/PROPULSION SYSTEM — Filed 04/01/2020

The car has a very strong gas smell, especially when full.

ODI #11678347

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM — Filed 08/04/2025

Found coolant leak from heat exchanger into exhaust pipe. Looks like, T-SB-0135-19.

ODI #11657666

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES — Filed 04/28/2025

Car was driving fine one day and then while driving down the interstate I had the Pre collision system malfunction error, Brake light came on, Cruise will not operate, ABS light is on. After much research it seems Prius V has a common issue with brake booster faulting.

ODI #11654206

EXTERIOR LIGHTING — Filed 04/11/2025

The headlights are either too bright or aimed poorly that it blinds oncoming traffic, who frequently flash their high beams at me. This occurs without any load in back and without me using the high beams. Can Toyota either adjust the bulbs or place a film on the headlights to prevent blinding oncoming traffic? Thank you!

ODI #11648235

ENGINE — Filed 03/08/2025

Water pump failed without warning and caused irreparable damage to the engine ("blown" engine requiring replacement). Vehicle began to stall and not respond to attempted acceleration while traveling on 4 lane divided highway, 55 mph speed limit. One "Maintenance Required" message was received the previous week, but disappeared. This is the same message that appears for routine oil changes. No other warning messages were noted at the time of the incident, no unusual noises, and no smoke or other sign of overheating. Driver was able to steer vehicle to safety, but this failure could result in stranding on a busy, dangerous interstate highway. For such a critical piece of the vehicle (i.e., the water pump), there should be obvious warning message(s) and dedicated monitoring of the equipment.

ODI #11638452

ENGINE — Filed 01/25/2025

Refer to TSB 0135-19 dealer denied repairing under the California emissions defect and performance warranty.

ODI #11636396

STEERING,POWER TRAIN,ENGINE — Filed 01/16/2025

My car suddenly stopped in the middle of the road with message "Hybrid system stopped steering power low". Safety concern to this happen on the middle of road during rain or cold.

ODI #11618479

FUEL/PROPULSION SYSTEM — Filed 10/05/2024

Driving on the freeway the car stalled and was unable to accelerate. The issue seems identical to the 2020 recall. 2020-06-23 Recall no. 20V369000 Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven. I was told by the service center that my car is not on the recall list so they are unable to work it as a recall.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov