2021 Volkswagen Atlas Complaints

UNKNOWN OR OTHER,BACK OVER PREVENTION — Filed 07/08/2026

I own a 2021 Volkswagen Atlas with approximately 61,000 miles. After a software update prompted by the vehicle, saying it will be done in 3 parts.the infotainment screen began malfunctioning the following day. Initially, the screen would repeatedly go black, restart, work for a short period of time, and then go black again. This issue continued for almost three weeks. The screen is now completely black and no longer turns on. I contacted a Volkswagen dealership about the issue and was informed that I would be charged approximately $220 for diagnostic work before determining the cause of the problem.i haven't brought it in yet as I'm waiting to be paid as I'm sure they would need payment The problem began shortly after the vehicle's software update, and I am concerned that the update may have caused or contributed to the infotainment system failure. I am reporting this issue because I believe other 2021 Volkswagen Atlas owners may be experiencing similar infotainment system failures. I would like NHTSA to investigate whether this is a widespread defect and whether a safety-related recall or other corrective action is necessary. As it's safely concern I cannot see back up camera or any safety features.

EXTERIOR LIGHTING — Filed 07/23/2026

Passenger side Daytime Running Light went out. The vehicle had under 60k miles. Seems like a common problem. For now will not replace because of high price tag and not necessary for safety inspection. The problem is that negates the safety feature on the car.

UNKNOWN OR OTHER — Filed 07/09/2026

Hood release cable broken. Cannot open hood

ENGINE,FUEL/PROPULSION SYSTEM — Filed 06/01/2026

2021 Volkswagen Atlas, VIN [XXX], approximately 116,000 miles. Vehicle developed a cylinder failure requiring full cylinder replacement. Following replacement, compression remains abnormally low, specifically on cylinders #4 and #6 (approximately 90 PSI). Mechanic diagnosed significant carbon buildup on the piston rings as the cause of the persistent low compression, and confirmed this diagnosis via a wet compression test, in which compression increased when oil was introduced directly into the affected cylinders — indicating worn/compromised piston ring sealing rather than a valve or head gasket issue. Check engine light continues to trigger intermittently. This appears consistent with a known EA888 2.0T piston ring/carbon buildup defect currently the subject of active class action litigation (XXX) against Volkswagen Group of America. Vehicle has also experienced a separate prior failure of the high- and low-pressure fuel pumps and control module (repaired XXX at 77,921 miles, Volkswagen of North Nashville). Concerned about ongoing engine performance and reliability, and potential for further damage if underlying cause is not fully resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EXTERIOR LIGHTING — Filed 07/21/2024

DRLs went out after the vehicle being on lly a few years old.

UNKNOWN OR OTHER — Filed 07/12/2026

The hood latch just randomly disconnected and all over forms and post and videos on YouTube. It sounds like it’s a very common issue with the Atlas.

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 07/01/2026

When it is hot out and car is idiling car cuts off. When reverse car stalls. Auto stop/start is off and car request to be restarted manually.

EXTERIOR LIGHTING — Filed 06/25/2026

Both set of running lights on my Atlas have burned out and were replaced since purchased of car in 2021 and again both left and right running lights are no longer working. The first time the car was under warranty. The cost to fix the LED running lights are 1500.00 + per light! This is clearly a defect on VW‘s design and should be fixed and fall under a recall.

ENGINE,FUEL/PROPULSION SYSTEM — Filed 06/24/2026

I was driving on a busy road and my car turned off. I had to turn on my hazards and hope no one hit me at 60 mph. I got an EPC error on the dashboard and when diagnosed it was a failure with the Fuel Pump Control Module. This is massively unsafe for myself and my family. I cannot drive a car that can randomly turn off. According to online forums this is a very common VW issue and needs to be looked into

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION — Filed 06/01/2024

The electric board goes black frequently. Also, my backup camera and assistive device for backup doesn’t work. It starts and stops after a second. Posing a big problem with backing up because I have neck injury and can’t adequately see.