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2021 Volkswagen Atlas Complaints

Consumer complaints filed with NHTSA

447

Total

8

Crashes

1

Fires

11

Injuries

0

Deaths

Most Reported Components

BRAKES
90
ENGINE
83
AIR BAGS
63
OTHER
53
ELECTRICAL
53

Recent Complaints

ODI #11751400

UNKNOWN OR OTHER — Filed 07/09/2026

Hood release cable broken. Cannot open hood

ODI #11751327

ENGINE,FUEL/PROPULSION SYSTEM — Filed 06/01/2026

2021 Volkswagen Atlas, VIN [XXX], approximately 116,000 miles. Vehicle developed a cylinder failure requiring full cylinder replacement. Following replacement, compression remains abnormally low, specifically on cylinders #4 and #6 (approximately 90 PSI). Mechanic diagnosed significant carbon buildup on the piston rings as the cause of the persistent low compression, and confirmed this diagnosis via a wet compression test, in which compression increased when oil was introduced directly into the affected cylinders — indicating worn/compromised piston ring sealing rather than a valve or head gasket issue. Check engine light continues to trigger intermittently. This appears consistent with a known EA888 2.0T piston ring/carbon buildup defect currently the subject of active class action litigation (XXX) against Volkswagen Group of America. Vehicle has also experienced a separate prior failure of the high- and low-pressure fuel pumps and control module (repaired XXX at 77,921 miles, Volkswagen of North Nashville). Concerned about ongoing engine performance and reliability, and potential for further damage if underlying cause is not fully resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11750992

EXTERIOR LIGHTING — Filed 07/21/2024

DRLs went out after the vehicle being on lly a few years old.

ODI #11749850

UNKNOWN OR OTHER — Filed 07/12/2026

The hood latch just randomly disconnected and all over forms and post and videos on YouTube. It sounds like it’s a very common issue with the Atlas.

ODI #11749727

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 07/01/2026

When it is hot out and car is idiling car cuts off. When reverse car stalls. Auto stop/start is off and car request to be restarted manually.

ODI #11747355

EXTERIOR LIGHTING — Filed 06/25/2026

Both set of running lights on my Atlas have burned out and were replaced since purchased of car in 2021 and again both left and right running lights are no longer working. The first time the car was under warranty. The cost to fix the LED running lights are 1500.00 + per light! This is clearly a defect on VW‘s design and should be fixed and fall under a recall.

ODI #11747217

ENGINE,FUEL/PROPULSION SYSTEM — Filed 06/24/2026

I was driving on a busy road and my car turned off. I had to turn on my hazards and hope no one hit me at 60 mph. I got an EPC error on the dashboard and when diagnosed it was a failure with the Fuel Pump Control Module. This is massively unsafe for myself and my family. I cannot drive a car that can randomly turn off. According to online forums this is a very common VW issue and needs to be looked into

ODI #11746984

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION — Filed 06/01/2024

The electric board goes black frequently. Also, my backup camera and assistive device for backup doesn’t work. It starts and stops after a second. Posing a big problem with backing up because I have neck injury and can’t adequately see.

ODI #11746013

ELECTRICAL SYSTEM,EXTERIOR LIGHTING — Filed 06/09/2026

passenger side day time running light went out right at 60,000. called dealer not covered under warranty on a 21 atlas even though i purchased a 4 year 80,000 mile warranty.. the extended warranty started the day i bought the car.

ODI #11745335

AIR BAGS — Filed 06/18/2026

My wife was driving the car to go get food. While she was out she called me and asked me to look at the car when she gets home because she smelled a strange smell in the care. Approximately five minutes after that call she called me again panicking that the side curtain airbags had deployed while she was driving home. She said she was not in an accident and just driving straight down the road. She also did not hit any potholes as there are none on the street where she was driving. She told me that the airbags deployed slowly and that the drivers side deployed seconds before the passengers side. The front seatbelts also locked and the car shut down on its own. She said that there were no lights on in the dash and other than the smell, there was no indication that anything was wrong. The car is currently at the dealer being checked out. The police were not called. I was able to drive the car home from the road when I met my wife on the side of the road. It is a safety risk because once the airbags deployed, she was not able to see out of the side windows and the car shut down which could have caused a car accident.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov