2023 Volkswagen Tiguan Complaints

ENGINE — Filed 07/16/2026

XXX my Tiguan was serviced at Byers VW and received the recommended 80k maintenance. During this recommended service my vehicle passed the multi-point inspection except tires and brakes. On XXX I contacted your service department because as I was driving to [XXX] my check oil level came on. An appointment was scheduled for Tuesday. After the inspection was completed Tuesday it was determined that the value seal needed to be replaced which was already completed 25k miles prior therefore a request to replace the cylinder head would be sent to my warranty company which is through VW Drive Easy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE — Filed 06/03/2026

Excessive oil consumption. Check Oil Level light comes on repeatedly between oil changes. The vehicle is available for inspection upon request. The dealer has now looked at the issue 2x. Potential safety issue should the engine be affected while driving. The problem has not been reproduced by the dealer. The vehicle has been inspected by the dealer 2x. 1st issue appeared at approx. 33k miles and again at about 35k miles.

ENGINE — Filed 06/01/2026

23 Tiguan..been having to top off oil every couple thousand miles sometimes up to a quart and they tell me it's within "tolerance" to lose oil. Bad pcv caused leak at timing seal and oil pan, oil everywhere needs extensive cleanup. This consumption has happened consistently since buying the vehicle and am being told with the new pcv installed we have to wait to see if the oil problem continues before we can do a consumption test. There should be no reason to be losing up to a quart every few thousand miles and this should be fully investigated.

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 05/18/2026

While driving on the highway in my 2023 Volkswagen Tiguan (approximately 70,068 miles), the EPC warning light and oil warning light illuminated and the vehicle began to stall/lose power. I exited the highway immediately and shut the vehicle down safely. A substantial amount of engine oil leaked from underneath the vehicle after stopping. The vehicle was towed to a Volkswagen dealership. Dealer diagnosis included: * cracked oil pan, * oil separator failure, * and timing chain cover leak. The dealership advised there was no metal contamination found in the oil or filter and no confirmed catastrophic internal engine failure at this time, though the long-term condition of the engine cannot be guaranteed after the oil-loss event. I am submitting this report because the sudden oil-loss event and stalling condition occurred while driving on the highway and created a potential safety hazard.

ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE — Filed 04/17/2026

When I’m stopped, the car sometimes shuts off. The horn works intermittently. When I start the car, it feels like it’s going to stall. At times, all of the dashboard warning lights come on. Also, when I’m backing out of my driveway with nothing behind me, the car will sometimes automatically brake hard.

UNKNOWN OR OTHER — Filed 12/23/2024

Air conditioning system is faulty. Purchased a new Volkswagen Tiguan in 2023. The blower motor was faulty in 2024 and was replaced in 2025 the A/C began making noises again and stopped working off and on in September 2025 and now the unit does not work at all.

ENGINE — Filed 05/16/2025

Currently in the 22-23 Tiguans they are experiencing an oil consumption issue. Where the engine is consuming oil at a fast rate. I am having to add oil to the car every 800-1000 miles. There’s several class action lawsuits against VW for this exact issue yet they refuse to fix the issue in our car even though it is still under warranty. In writing they told me it’s not consuming ENOUGH oil for VW to approve the repair and that it has to get worse before they will fix it. This problem CAN cause catastrophic failure to the engine. It can also cause the car to stall while driving putting myself and my family at risk. The service advisor admitted that the Tiguans are known oil burners, so much so that they now put in their manuals that burning 1qt of oil per 1000-1200 miles is within spec. It should not be burning oil at all! When I took it to VW bc the check engine light and low oil light was on they said they needed to perform an oil consumption test to see how much it was burning. Yet when I went to pick it up they said that I had to bring it back in exactly 630 miles to do the test. They wouldn’t say why they didn’t get it done that day which I thought was strange. I was unable to get back there at exactly 630 miles bc I work and they are in a different state. So I called to say hey I’m a little Over is that ok. They said no sorry ,we will have to do it at my next oil change. Which per VW is 10,000 miles or 1 year! They want me to wait up until one yr to test this? This is not acceptable! It is costing me money in extra oil every month , putting my family at risk, and putting the car at risk for catastrophic failure . Again, I have the proof in writing where they stated what I said above. As well as receipts and proof that I have taken it to VW for this issue yet they refuse to fix it.

ENGINE — Filed 03/16/2026

The contact owns a 2023 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the low oil warning light unexpectedly illuminated. The failure persisted even after the vehicle had received several oil changes. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that an oil change was completed; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the valve stem seal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,061.

POWER TRAIN,ELECTRICAL SYSTEM — Filed 03/01/2024

Rear view camera constantly faults, and fails to work, also accelerating issue, surges on take offs. Started in 2024, dealership will tell me they could not replicate, and deny issue.

ELECTRICAL SYSTEM — Filed 03/06/2026

The instrument cluster became blank suddenly and no longer displays any speed, mileage, temperature or any essential information. It is currently available for inspection. This is a safety issue as I don’t have any speedometer reading or any important vehicle information. This issue occurred without warning.