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2017 Chrysler Pacifica

Verified August 31, 2026Sources: NHTSA · EPA · vPIC

Compare
Safety
5
of 5 stars
Recalls
11
on record
MPG
22
combined

Heavily recalled

11 safety recalls on record. Confirm with the seller that every campaign has been completed.

Vehicle Summary

2017 Chrysler Pacifica

11 recalls
1484 complaints
22 MPG combined
5/5 safety rating

Before You Buy

Confirm all 11 recalls were repaired — a dealer checks by VIN, free
Read the 46 complaints reporting a crash
Review the 1,484 owner complaints on record
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Verify title is clean

Safety record at a glance

Recall campaigns
11
Owner complaints
1,484
Complaints citing a crash
46

These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.

11 Recalls on Record

These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.

Enter your VIN to check if specific recalls apply to your vehicle.

Safety recalls

11 NHTSA campaigns affecting this model year.

  • 18V395000high

    Electrical issue

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

    Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

    Consequence

    If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

    Remedy

    Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

    Full campaign record
  • 18V332000high

    Wiring harness issue

    ELECTRICAL SYSTEM:WIRING

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    Consequence

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Full campaign record
  • 19V348000high

    Battery sensor problem

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

    Consequence

    A loss of power steering assist or a stall can increase the risk of crash.

    Remedy

    Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

    Full campaign record
  • 16V490000high

    Safety restraint issue

    SEAT BELTS:REAR/OTHER

    Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

    Consequence

    If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.

    Remedy

    Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.

    Full campaign record
  • 17V482000high

    Drivetrain issue

    POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

    Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

    Consequence

    A wheel wobble may cause a possible loss of control, increasing the risk of a crash.

    Remedy

    VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.

    Full campaign record
  • 17V342000high

    Brake system issue

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

    Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

    Consequence

    The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.

    Remedy

    Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.

    Full campaign record
  • 18V049000high

    Electrical issue

    ELECTRICAL SYSTEM:SOFTWARE

    Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

    Consequence

    An engine stall can increase the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.

    Full campaign record
  • 17V542000high

    Safety restraint issue

    SEAT BELTS:REAR/OTHER

    Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

    Consequence

    Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

    Remedy

    Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

    Full campaign record
  • 23V010000high

    Electrical issue

    ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

    Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Consequence

    An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    Remedy

    Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

    Full campaign record
  • 25V876000high

    Tire/wheel issue

    EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Consequence

    An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy

    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

    Full campaign record
  • 18V524000high

    Electrical issue

    ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

    Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

    Consequence

    A vehicle stall can increase the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

    Full campaign record

NHTSA crash-test ratings

NCAP star ratings and the underlying test breakdown for the 2017 Chrysler Pacifica.

  • Frontal crash

    Driver
    5 / 5
    Passenger
    5 / 5
  • Side crash

    Driver
    5 / 5
    Passenger
    5 / 5
    Side pole
    5 / 5
  • Rollover

    Rollover risk
    11.6%
    Dynamic tip
    No Tip

Driver-assistance technologies

Electronic stability control
Standard
Forward collision warning
Optional
Lane departure warning
Optional

What the ratings mean

NHTSA gives the 2017 Chrysler Pacifica 5 out of 5 stars overall, level with the 5-star median for the 4 comparable 2017 vehicles NHTSA rated in this class.

NHTSA published results for every NCAP test in this program, so the overall star rating rests on a complete set of crash and rollover results.

NHTSA's dynamic test put this vehicle's rollover probability at 11.6% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.

NHTSA crash tests

2017 Chrysler Pacifica Frontal crash crash test
Frontal crash Video
2017 Chrysler Pacifica Side crash crash test
Side crash Video
2017 Chrysler Pacifica Side pole crash test
Side pole Video

Fuel economy & emissions

EPA figures for the 2017 Chrysler Pacifica, with tailpipe CO₂ and class context.

18

City

28

Hwy

22

Comb

Annual fuel cost
$2,800
Tailpipe CO₂
416 g/mi

How this compares

At 22 MPG combined, the 2017 Chrysler Pacifica ranks 1st of 4 minivan -s (2WD) EPA rated for 2017 — 1 MPG better than the 21 MPG median for that group.

That places it squarely mid-pack for its class. Fuel cost is close enough to its rivals that other running costs will probably matter more.

EPA puts annual fuel spend at about $2,800, $150 less than the $2,950 typical for the class. Over five years at 15,000 miles a year that is roughly $14,000, a $750 difference against a class-median vehicle.

Tailpipe CO₂ is 416 grams per mile — about 6.2 metric tons over 15,000 miles of driving.

Consumer complaints

1,484 owner reports filed with NHTSA.

1,484
Total
46
Crashes
9
Fires
37
Injuries

Most reported components

  • ENGINE828
  • STEERING178
  • OTHER147
  • ELECTRICAL134
  • BRAKES85

Notable Issues

1484 consumer complaints filed with NHTSA. 37 reports involve injuries. 46 reports involve a crash.

Most reported problems

engine problems (stalling, power loss, warning lights)828
steering issues (play, noise, loss of assist)178
miscellaneous issues147

Safety timeline

Every dated recall and NHTSA investigation for the 2017 Chrysler Pacifica, newest first.

  1. Recall

    Recall 25V876000

    An unsecured wheelchair can move during transit, increasing the risk of injury.

  2. Investigation opened

    NHTSA opened investigation PE25009

    Intermittent Loss of Electric Power Steering

  3. Investigation opened

    NHTSA opened investigation RQ24001

    Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

  4. Recall

    Recall 23V010000

    An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

  5. Recall

    Recall 19V348000

    A loss of power steering assist or a stall can increase the risk of crash.

  6. Recall

    Recall 18V524000

    A vehicle stall can increase the risk of a crash.

  7. Recall

    Recall 18V395000

    If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

  8. Recall

    Recall 18V332000

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  9. Investigation closed

    NHTSA closed investigation DP17003

    Stall/Loss of Motive Power

  10. Recall

    Recall 18V049000

    An engine stall can increase the risk of a crash.

  11. Investigation opened

    NHTSA opened investigation DP17003

    Stall/Loss of Motive Power

  12. Recall

    Recall 17V542000

    Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

  13. Recall

    Recall 17V482000

    A wheel wobble may cause a possible loss of control, increasing the risk of a crash.

  14. Recall

    Recall 17V342000

    The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.

  15. Recall

    Recall 16V490000

    If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.

Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.

Specifications & ratings

Specifications

Body class
Minivan - 2WD
Drive type
Front-Wheel Drive
Engine
3.6L 6-cyl
Fuel type
Unknown
Transmission
Automatic 9-spd
Seats
0

Fuel economy

18

City

28

Hwy

22

Comb

Annual cost
$2,800
Fuel
Regular Gasoline

NHTSA crash ratings

Overall
Frontal
Side
Rollover

Explore related

Safety timeline

Full timeline
  1. Recall

    Recall 25V876000

    An unsecured wheelchair can move during transit, increasing the risk of injury.

  2. Investigation opened

    NHTSA opened investigation PE25009

    Intermittent Loss of Electric Power Steering

  3. Investigation opened

    NHTSA opened investigation RQ24001

    Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

  4. Recall

    Recall 23V010000

    An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

  5. Recall

    Recall 19V348000

    A loss of power steering assist or a stall can increase the risk of crash.