- Safety
- 5
- of 5 stars
- Recalls
- 11
- on record
- MPG
- 22
- combined
Heavily recalled
11 safety recalls on record. Confirm with the seller that every campaign has been completed.
Vehicle Summary
2017 Chrysler Pacifica
Before You Buy
Safety record at a glance
- Recall campaigns
- 11
- Owner complaints
- 1,484
- Complaints citing a crash
- 46
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
11 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
11 NHTSA campaigns affecting this model year.
- 18V395000high
Electrical issue
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
- 18V332000high
Wiring harness issue
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- 19V348000high
Battery sensor problem
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Consequence
A loss of power steering assist or a stall can increase the risk of crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
- 16V490000high
Safety restraint issue
SEAT BELTS:REAR/OTHER
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Consequence
If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
- 17V482000high
Drivetrain issue
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Consequence
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
Full campaign recordRemedy
VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
- 17V342000high
Brake system issue
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence
The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
Full campaign recordRemedy
Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
- 18V049000high
Electrical issue
ELECTRICAL SYSTEM:SOFTWARE
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Consequence
An engine stall can increase the risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
- 17V542000high
Safety restraint issue
SEAT BELTS:REAR/OTHER
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Consequence
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
- 23V010000high
Electrical issue
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Full campaign recordRemedy
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
- 25V876000high
Tire/wheel issue
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Full campaign recordRemedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- 18V524000high
Electrical issue
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence
A vehicle stall can increase the risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2017 Chrysler Pacifica.
Frontal crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Rollover risk
- 11.6%
- Dynamic tip
- No Tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
What the ratings mean
NHTSA gives the 2017 Chrysler Pacifica 5 out of 5 stars overall, level with the 5-star median for the 4 comparable 2017 vehicles NHTSA rated in this class.
NHTSA published results for every NCAP test in this program, so the overall star rating rests on a complete set of crash and rollover results.
NHTSA's dynamic test put this vehicle's rollover probability at 11.6% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.
Fuel economy & emissions
EPA figures for the 2017 Chrysler Pacifica, with tailpipe CO₂ and class context.
18
City
28
Hwy
22
Comb
- Annual fuel cost
- $2,800
- Tailpipe CO₂
- 416 g/mi
How this compares
At 22 MPG combined, the 2017 Chrysler Pacifica ranks 1st of 4 minivan -s (2WD) EPA rated for 2017 — 1 MPG better than the 21 MPG median for that group.
That places it squarely mid-pack for its class. Fuel cost is close enough to its rivals that other running costs will probably matter more.
EPA puts annual fuel spend at about $2,800, $150 less than the $2,950 typical for the class. Over five years at 15,000 miles a year that is roughly $14,000, a $750 difference against a class-median vehicle.
Tailpipe CO₂ is 416 grams per mile — about 6.2 metric tons over 15,000 miles of driving.
Consumer complaints
1,484 owner reports filed with NHTSA.
- 1,484
- Total
- 46
- Crashes
- 9
- Fires
- 37
- Injuries
Most reported components
- ENGINE828
- STEERING178
- OTHER147
- ELECTRICAL134
- BRAKES85
Notable Issues
1484 consumer complaints filed with NHTSA. 37 reports involve injuries. 46 reports involve a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2017 Chrysler Pacifica, newest first.
- Recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Investigation opened
NHTSA opened investigation PE25009
Intermittent Loss of Electric Power Steering
- Investigation opened
NHTSA opened investigation RQ24001
Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
- Recall
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
- Recall
A loss of power steering assist or a stall can increase the risk of crash.
- Recall
A vehicle stall can increase the risk of a crash.
- Recall
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
- Recall
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Investigation closed
NHTSA closed investigation DP17003
Stall/Loss of Motive Power
- Recall
An engine stall can increase the risk of a crash.
- Investigation opened
NHTSA opened investigation DP17003
Stall/Loss of Motive Power
- Recall
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
- Recall
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
- Recall
The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
- Recall
If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Minivan - 2WD
- Drive type
- Front-Wheel Drive
- Engine
- 3.6L 6-cyl
- Fuel type
- Unknown
- Transmission
- Automatic 9-spd
- Seats
- 0
Fuel economy
18
City
28
Hwy
22
Comb
- Annual cost
- $2,800
- Fuel
- Regular Gasoline
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Compare with
Safety timeline
Full timeline- Recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Investigation opened
NHTSA opened investigation PE25009
Intermittent Loss of Electric Power Steering
- Investigation opened
NHTSA opened investigation RQ24001
Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
- Recall
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
- Recall
A loss of power steering assist or a stall can increase the risk of crash.


