- Safety
- 4
- of 5 stars
- Recalls
- 3
- on record
- MPG
- 27
- combined
Open recalls on record
3 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2023 Kia Sorento
Before You Buy
Safety record at a glance
- Recall campaigns
- 3
- Owner complaints
- 109
- Complaints citing a crash
- 2
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
3 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
3 NHTSA campaigns affecting this model year.
- 23V579000high
Incorrect or missing label
EQUIPMENT:OTHER:LABELS
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Full campaign recordRemedy
Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
- 23V610000high
Rear-visibility system issue
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Full campaign recordRemedy
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
- 25V649000high
Electrical issue
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Consequence
A fire increases the risk of injury.
Full campaign recordRemedy
Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2023 Kia Sorento.
Frontal crash
- Driver
- 4 / 5
- Passenger
- 4 / 5
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Rollover risk
- 15.9%
- Dynamic tip
- No Tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard
What the ratings mean
NHTSA gives the 2023 Kia Sorento 4 out of 5 stars overall. NHTSA does not publish enough comparable results for this class and year to rank it against peers.
NHTSA published results for every NCAP test in this program, so the overall star rating rests on a complete set of crash and rollover results.
NHTSA's dynamic test put this vehicle's rollover probability at 15.9% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.
Fuel economy & emissions
EPA figures for the 2023 Kia Sorento, with tailpipe CO₂ and class context.
22
City
34
Hwy
27
Comb
- Annual fuel cost
- $1,944
- Tailpipe CO₂
- 329 g/mi
How this compares
The EPA holds too few vehicles in this class and model year to rank the 2023 Kia Sorento against its peers.
Tailpipe CO₂ is 329 grams per mile — about 4.9 metric tons over 15,000 miles of driving.
Consumer complaints
109 owner reports filed with NHTSA.
- 109
- Total
- 2
- Crashes
- 2
- Fires
- 3
- Injuries
Most reported components
- ENGINE36
- OTHER21
- ELECTRICAL18
- BRAKES11
- VISIBILITY6
Notable Issues
109 consumer complaints filed with NHTSA. 3 reports involve injuries. 2 reports involve a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2023 Kia Sorento, newest first.
- Recall
A fire increases the risk of injury.
- Recall
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
- Recall
A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- SUV
- Drive type
- FWD
- Engine
- 2.5L 4-cyl
- Fuel type
- Regular Gasoline
- Transmission
- Automatic
- Seats
- 5
Fuel economy
22
City
34
Hwy
27
Comb
- Annual cost
- $1,944
- Fuel
- Regular Gasoline
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Safety timeline
Full timeline- Recall
A fire increases the risk of injury.
- Recall
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
- Recall
A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.