- Safety
- —
- not rated
- Recalls
- 3
- on record
- MPG
- 24
- combined
Open recalls on record
3 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2017 Ram Promaster City
Before You Buy
Safety record at a glance
- Recall campaigns
- 3
- Owner complaints
- 76
- Complaints citing a crash
- 2
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
3 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
3 NHTSA campaigns affecting this model year.
- 17V824000high
Equipment issue
EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Full campaign recordRemedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
- 16V953000high
Airbag system issue
AIR BAGS:SIDE/WINDOW
Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.
Consequence
If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.
Full campaign recordRemedy
Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.
- 17V601000high
Incorrect or missing label
EQUIPMENT:OTHER:LABELS
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence
The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
NHTSA crash-test ratings
NHTSA holds no crash-test rating for this model year.
Not every model year is tested. A missing rating is not a poor rating.
Fuel economy & emissions
EPA figures for the 2017 Ram Promaster City, with tailpipe CO₂ and class context.
21
City
28
Hwy
24
Comb
- Annual fuel cost
- $2,550
- Tailpipe CO₂
- 374 g/mi
How this compares
The EPA holds too few vehicles in this class and model year to rank the 2017 Ram Promaster City against its peers.
Tailpipe CO₂ is 374 grams per mile — about 5.6 metric tons over 15,000 miles of driving.
Consumer complaints
76 owner reports filed with NHTSA.
- 76
- Total
- 2
- Crashes
- 4
- Fires
- 0
- Injuries
Most reported components
- ENGINE40
- ELECTRICAL9
- LIGHTING6
- BRAKES5
- STEERING3
Normal Range
76 consumer complaints filed with NHTSA. 2 reports involve a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2017 Ram Promaster City, newest first.
- Recall
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Recall
The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
- Recall
If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Special Purpose Vehicle 2WD
- Drive type
- Front-Wheel Drive
- Engine
- 2.4L 4-cyl
- Fuel type
- Unknown
- Transmission
- Automatic 9-spd
- Seats
- 0
Fuel economy
21
City
28
Hwy
24
Comb
- Annual cost
- $2,550
- Fuel
- Regular Gasoline
Explore related
Systems recalled
Safety timeline
Full timeline- Recall
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Recall
The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
- Recall
If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.