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Free public service · Official NHTSA & EPA data

Chevrolet Impala common problems

Owners of 2015–2020 Chevrolet Impala vehicles have filed 626 complaints with NHTSA. The most-reported system is engine & cooling (44% of categorised reports). Below is every reported problem area, ranked by real complaint volume, with recall and crash context — useful if you're researching this model before buying used.

626
Owner complaints
5
Recall campaigns
35
Crash-related reports
34
Injury reports

Most reported problem areas

By share of categorised NHTSA complaints across all 6 model years. Each links to what that system covers and its recall history.

15 fire-related reports

How to read this before buying

Complaint volume is not the same as failure rate. A model that sold in large numbers, or one that has been on sale for many years, accumulates more complaints without necessarily being less reliable. Use these figures to learn which systems to inspect, not to rank one model against another.

The single most useful next step is to check the specific vehicle's recalls by VIN — a recall repair is free at any franchised dealer, but only if it has actually been done.

Recent safety events

Full timeline
  1. Recall2018 impala

    Recall 18V576000

    A reduction of braking performance can increase the risk of a crash.

  2. Recall2019 impala

    Recall 18V576000

    A reduction of braking performance can increase the risk of a crash.

  3. Recall2015 impala

    Recall 15V465000

    If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.

  4. Recall2015 impala

    Recall 14V541000

    Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

  5. Recall2015 impala

    Recall 14V489000

    The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.

Frequently asked

What are the most common Chevrolet Impala problems?
Across 626 owner complaints filed with NHTSA for 2015–2020 Chevrolet Impala vehicles, the most reported systems are engine & cooling (44%), airbags (29%), steering (27%).
Which Chevrolet Impala model year has the most complaints?
In our index, the 2015 Chevrolet Impala has the most owner complaints, with 298 filed.
Are Chevrolet Impala problems dangerous?
Of the 626 complaints on record, 35 mention a crash, 15 mention a fire and 34 mention an injury. Complaint counts are not a failure rate — check the specific vehicle's open recalls by VIN.

Problems by model year

The 2015 accounts for the most complaints (298). Open any year for its full complaint and recall report.

Where this comes from

Every figure is aggregated from consumer complaints filed directly with the National Highway Traffic Safety Administration — not forums, reviews or estimates. Component grouping uses our published taxonomy.