Battery sensor problem
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
What to Do
- Write down the recall campaign numbers listed above
- Contact any authorized Audi dealer
- Provide your VIN and the recall campaign numbers
- Schedule a repair appointment (repairs are free)
- Ask the dealer to confirm all recalls have been completed
Official NHTSA Data
View this vehicle on NHTSA.gov