NHTSA campaign number
23V244000
Rear-visibility system issue — affecting 1 model year across Tesla.
- Issued
- Manufacturer
- Tesla, Inc.
- Model years
- 2023
- System
- Rear visibility & backup camera
Elevated severity
This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.
What the defect is
Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Why it matters
A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
The remedy
Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.
The manufacturer reports this remedy can be delivered as an over-the-air software update — a workshop visit may not be required.
What this page does not include
NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.
Check a VINVehicles affected by this campaign
1 model year in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.