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Free public service · Official NHTSA & EPA data

NHTSA campaign number

24V480000

Backup camera software issue — affecting 5 model years across Volkswagen.

Issued
Manufacturer
Volkswagen Group of America, Inc.
Model years
2022–2024
System
Rear visibility & backup camera

Elevated severity

This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.

What the defect is

Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Why it matters

A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.

The remedy

Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.

What this page does not include

NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.

Check a VIN

Vehicles affected by this campaign

5 model years in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.