NHTSA campaign number
24V718000
Backup camera software issue — affecting 1 model year across Tesla.
- Issued
- Manufacturer
- Tesla, Inc.
- Model years
- 2024
- System
- Rear visibility & backup camera
Elevated severity
This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.
What the defect is
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The rearview camera image may be delayed after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Why it matters
A delayed rearview image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed November 25, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-016.
The manufacturer reports this remedy can be delivered as an over-the-air software update — a workshop visit may not be required.
What this page does not include
NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.
Check a VINVehicles affected by this campaign
1 model year in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.