NHTSA campaign number
24V748000
Rear-visibility system issue — affecting 3 model years across Infiniti, Nissan.
- Issued
- Manufacturer
- Nissan North America, Inc.
- Model years
- 2024–2025
- System
- Rear visibility & backup camera
Elevated severity
This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.
What the defect is
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Why it matters
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
The manufacturer reports this remedy can be delivered as an over-the-air software update — a workshop visit may not be required.
What this page does not include
NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.
Check a VINVehicles affected by this campaign
3 model years in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.