Latches/locks/linkages · doors · lock
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
Risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Remedy
Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
What to Do
- Write down the recall campaign numbers listed above
- Contact any authorized Infiniti dealer
- Provide your VIN and the recall campaign numbers
- Schedule a repair appointment (repairs are free)
- Ask the dealer to confirm all recalls have been completed
Official NHTSA Data
View this vehicle on NHTSA.gov