- Safety
- 0
- of 5 stars
- Recalls
- 5
- on record
- MPG
- 22
- combined
Open recalls on record
5 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2020 Chrysler Pacifica
Before You Buy
Safety record at a glance
- Recall campaigns
- 5
- Owner complaints
- 162
- Complaints citing a crash
- 7
These are raw counts from NHTSA records. They are not normalised by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
5 Recalls on Record
1 of these is high-severity. Contact a dealer to verify these have been completed.
Safety recalls
5 NHTSA campaigns affecting this model year.
- 20V191000high
Rear-visibility system issue
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- 23V010000high
Electrical issue
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
- 24V793000high
Airbag system issue
AIR BAGS:SIDE/WINDOW:CURTAIN
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
- 25V876000high
Tire/wheel issue
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- 26V362000high
Electrical issue
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consumer complaints
162 owner reports filed with NHTSA.
- 162
- Total
- 7
- Crashes
- 3
- Fires
- 10
- Injuries
Most reported components
- ENGINE76
- ELECTRICAL27
- STEERING24
- OTHER10
- VISIBILITY5
Notable Issues
162 consumer complaints filed with NHTSA. 10 reports involve injuries. 7 reports involve a crash.
Most reported problems
Specifications & ratings
Specifications
- Body class
- Minivan - 2WD
- Drive type
- Front-Wheel Drive
- Engine
- 3.6L 6-cyl
- Fuel type
- Unknown
- Transmission
- Automatic 9-spd
- Seats
- 0
Fuel economy
19
City
28
Hwy
22
Comb
- Annual cost
- $2,750
- Fuel
- Regular Gasoline
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Compare with
Safety timeline
Full timeline- Recall
A vehicle fire increases the risk of injury.
- Recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Recall
An air bag that does not deploy during a crash increases the risk of injury.
- Investigation closed
NHTSA closed investigation PE22008
Transmission fault leading to loss of motive power
- Investigation opened
NHTSA opened investigation RQ24004
Loss of motive power due to an internal wiring connector short.