- Safety
- 4
- of 5 stars
- Recalls
- 2
- on record
- MPG
- —
- combined
Open recalls on record
2 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2020 Dodge Durango
Before You Buy
Safety record at a glance
- Recall campaigns
- 2
- Owner complaints
- 53
- Complaints citing a crash
- 0
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
2 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
2 NHTSA campaigns affecting this model year.
- 20V191000high
Rear-visibility system issue
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Full campaign recordRemedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- 21V280000high
Airbag system issue
AIR BAGS:CRITICAL FASTENERS
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Consequence
A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Full campaign recordRemedy
Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2020 Dodge Durango.
Frontal crash
- Driver
- 3 / 5
- Passenger
- 4 / 5
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Rollover risk
- 21.2%
- Dynamic tip
- No Tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- No
What the ratings mean
NHTSA gives the 2020 Dodge Durango 4 out of 5 stars overall. NHTSA does not publish enough comparable results for this class and year to rank it against peers.
NHTSA published results for every NCAP test in this program, so the overall star rating rests on a complete set of crash and rollover results.
NHTSA's dynamic test put this vehicle's rollover probability at 21.2% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.
Fuel economy & emissions
The EPA holds no fuel-economy record for this model year.
The EPA does not publish a record for every model year.
Consumer complaints
53 owner reports filed with NHTSA.
- 53
- Total
- 0
- Crashes
- 3
- Fires
- 5
- Injuries
Most reported components
- LIGHTING19
- ENGINE10
- OTHER5
- ELECTRICAL4
- SEAT BELTS3
Notable Issues
53 consumer complaints filed with NHTSA. 5 reports involve injuries.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2020 Dodge Durango, newest first.
- Investigation closed
NHTSA closed investigation PE19014
Active Head Rest Inadvertent Deployment
- Recall
A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
- Recall
The lingering rearview image can distract the driver, increasing the risk of a crash.
- Investigation opened
NHTSA opened investigation PE19014
Active Head Rest Inadvertent Deployment
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Unknown
- Drive type
- Unknown
- Engine
- 0L 0-cyl
- Fuel type
- Unknown
- Transmission
- Unknown
- Seats
- 0
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Systems recalled
Safety timeline
Full timeline- Investigation closed
NHTSA closed investigation PE19014
Active Head Rest Inadvertent Deployment
- Recall
A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
- Recall
The lingering rearview image can distract the driver, increasing the risk of a crash.
- Investigation opened
NHTSA opened investigation PE19014
Active Head Rest Inadvertent Deployment