- Safety
- 0
- of 5 stars
- Recalls
- 10
- on record
- MPG
- —
- combined
Heavily recalled
10 safety recalls on record. Confirm with the seller that every campaign has been completed.
Vehicle Summary
2020 Ram 2500
Before You Buy
Safety record at a glance
- Recall campaigns
- 10
- Owner complaints
- 161
- Complaints citing a crash
- 5
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
10 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
10 NHTSA campaigns affecting this model year.
- 22V035000high
Visibility issue
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Consequence
Reduced visibility increases the risk of a crash.
Full campaign recordRemedy
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
- 20V622000high
Visibility issue
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
- 20V191000high
Rear-visibility system issue
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Full campaign recordRemedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- 20V043000high
Drivetrain issue
POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Consequence
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
- 21V880000high
Fuel system issue
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Consequence
An engine stall increases the risk of a crash.
Full campaign recordRemedy
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
- 20V207000high
Body/structure issue
STRUCTURE
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Consequence
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
- 22V140000high
Brake system issue
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Full campaign recordRemedy
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
- 22V835000high
Drivetrain issue
POWER TRAIN:AUTOMATIC TRANSMISSION
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Consequence
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Full campaign recordRemedy
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
- 22V904000high
Body/structure issue
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Consequence
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Full campaign recordRemedy
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
- 25V010000high
Airbag system issue
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Consequence
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Full campaign recordRemedy
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2020 Ram 2500.
Frontal crash
Side crash
Rollover
- Rollover risk
- 29.2%
- Dynamic tip
- No Tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- No
What the ratings mean
NHTSA published rollover resistance for this vehicle but not frontal crash, side crash and side pole. An untested area is not a poor result — it means no published data exists, and the overall star rating is calculated without it.
NHTSA's dynamic test put this vehicle's rollover probability at 29.2% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.
Fuel economy & emissions
The EPA holds no fuel-economy record for this model year.
The EPA does not publish a record for every model year.
Consumer complaints
161 owner reports filed with NHTSA.
- 161
- Total
- 5
- Crashes
- 4
- Fires
- 4
- Injuries
Most reported components
- ENGINE47
- FUEL SYSTEM46
- OTHER16
- BRAKES14
- ELECTRICAL9
Notable Issues
161 consumer complaints filed with NHTSA. 4 reports involve injuries. 5 reports involve a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2020 Ram 2500, newest first.
- Recall
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
- Investigation closed
NHTSA closed investigation PE21021
High pressure fuel pump failure
- Investigation opened
NHTSA opened investigation EA23001
High pressure fuel pump failure
- Recall
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Recall
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
- Recall
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
- Recall
Reduced visibility increases the risk of a crash.
- Recall
An engine stall increases the risk of a crash.
- Investigation opened
NHTSA opened investigation PE21021
High pressure fuel pump failure
- Recall
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
- Recall
The lingering rearview image can distract the driver, increasing the risk of a crash.
- Recall
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
- Recall
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Unknown
- Drive type
- Unknown
- Engine
- 0L 0-cyl
- Fuel type
- Unknown
- Transmission
- Unknown
- Seats
- 0
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Safety timeline
Full timeline- Recall
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
- Investigation closed
NHTSA closed investigation PE21021
High pressure fuel pump failure
- Investigation opened
NHTSA opened investigation EA23001
High pressure fuel pump failure
- Recall
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Recall
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.