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2023 Ram Promaster

Verified August 31, 2026Sources: NHTSA · EPA · vPIC

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Safety
not rated
Recalls
5
on record
MPG
combined

Open recalls on record

5 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.

Vehicle Summary

2023 Ram Promaster

5 recalls
73 complaints

Before You Buy

Confirm all 5 recalls were repaired — a dealer checks by VIN, free
No complaint on record reports a crash
Review the 73 owner complaints on record
Get a pre-purchase inspection
Check vehicle history report
Verify title is clean

Safety record at a glance

Recall campaigns
5
Owner complaints
73
Complaints citing a crash
0

These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.

5 Recalls on Record

These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.

Enter your VIN to check if specific recalls apply to your vehicle.

Safety recalls

5 NHTSA campaigns affecting this model year.

  • 24V129000high

    Safety restraint issue

    SEAT BELTS:FRONT:BUCKLE ASSEMBLY

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Consequence

    A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

    Remedy

    Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.

    Full campaign record
  • 24V416000high

    Door latch may not engage

    STRUCTURE:BODY:DOOR

    Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

    Consequence

    A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

    Remedy

    Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

    Full campaign record
  • 24V436000high

    Rear-visibility system issue

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence

    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

    Remedy

    Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

    Full campaign record
  • 25V720000high

    Engine issue

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

    Consequence

    Electrical circuits that overheat increase the risk of a fire.

    Remedy

    Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

    Full campaign record
  • 25V876000high

    Tire/wheel issue

    EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Consequence

    An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy

    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

    Full campaign record

NHTSA crash-test ratings

NHTSA holds no crash-test rating for this model year.

Not every model year is tested. A missing rating is not a poor rating.

Fuel economy & emissions

The EPA holds no fuel-economy record for this model year.

The EPA does not publish a record for every model year.

Consumer complaints

73 owner reports filed with NHTSA.

73
Total
0
Crashes
5
Fires
0
Injuries

Most reported components

  • ENGINE27
  • STEERING22
  • ELECTRICAL10
  • FUEL SYSTEM5
  • OTHER4

Normal Range

73 consumer complaints filed with NHTSA.

Most reported problems

engine problems (stalling, power loss, warning lights)27
steering issues (play, noise, loss of assist)22
electrical issues (battery, wiring, infotainment)10

Safety timeline

Every dated recall and NHTSA investigation for the 2023 Ram Promaster, newest first.

  1. Investigation opened

    NHTSA opened investigation PE26002

    Loss of Power Steering Assist

  2. Recall

    Recall 25V876000

    An unsecured wheelchair can move during transit, increasing the risk of injury.

  3. Recall

    Recall 25V720000

    Electrical circuits that overheat increase the risk of a fire.

  4. Recall

    Recall 24V436000

    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

  5. Recall

    Recall 24V416000

    A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

  6. Recall

    Recall 24V129000

    A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.

Specifications & ratings

Specifications

Body class
Unknown
Drive type
Unknown
Engine
0L 0-cyl
Fuel type
Unknown
Transmission
Unknown
Seats
0

Explore related

Safety timeline

Full timeline
  1. Investigation opened

    NHTSA opened investigation PE26002

    Loss of Power Steering Assist

  2. Recall

    Recall 25V876000

    An unsecured wheelchair can move during transit, increasing the risk of injury.

  3. Recall

    Recall 25V720000

    Electrical circuits that overheat increase the risk of a fire.

  4. Recall

    Recall 24V436000

    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

  5. Recall

    Recall 24V416000

    A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.