- Safety
- 5
- of 5 stars
- Recalls
- 5
- on record
- MPG
- —
- combined
Open recalls on record
5 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2020 Toyota RAV4 Hybrid
Before You Buy
Safety record at a glance
- Recall campaigns
- 5
- Owner complaints
- 13
- Complaints citing a crash
- 0
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
5 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
5 NHTSA campaigns affecting this model year.
- 20V734000high
Airbag system issue
AIR BAGS:FRONTAL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Full campaign recordRemedy
Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
- 20V064000high
Engine issue
ENGINE AND ENGINE COOLING
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Consequence
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Full campaign recordRemedy
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
- 20V373000high
Steering issue
STEERING:ELECTRIC POWER ASSIST SYSTEM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Consequence
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Full campaign recordRemedy
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
- 20V286000high
Suspension issue
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Consequence
If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Full campaign recordRemedy
Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
- 23V865000high
Airbag system issue
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence
An air bag that does not deploy during a crash increases the risk of injury.
Full campaign recordRemedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2020 Toyota RAV4 Hybrid.
Frontal crash
- Driver
- 4 / 5
- Passenger
- 5 / 5
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Rollover risk
- 15.5%
- Dynamic tip
- No Tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
What the ratings mean
NHTSA gives the 2020 Toyota RAV4 Hybrid 5 out of 5 stars overall. NHTSA does not publish enough comparable results for this class and year to rank it against peers.
NHTSA published results for every NCAP test in this program, so the overall star rating rests on a complete set of crash and rollover results.
NHTSA's dynamic test put this vehicle's rollover probability at 15.5% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.
Fuel economy & emissions
The EPA holds no fuel-economy record for this model year.
The EPA does not publish a record for every model year.
Consumer complaints
13 owner reports filed with NHTSA.
- 13
- Total
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
Most reported components
- AIR BAGS4
- ENGINE2
- SUSPENSION1
- ELECTRICAL1
- STRUCTURE1
Normal Range
13 consumer complaints filed with NHTSA.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2020 Toyota RAV4 Hybrid, newest first.
- Recall
An air bag that does not deploy during a crash increases the risk of injury.
- Investigation closed
NHTSA closed investigation DP22005
Pedestrian alert sounds
- Investigation opened
NHTSA opened investigation DP22005
Pedestrian alert sounds
- Recall
In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
- Recall
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
- Recall
If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
- Recall
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Unknown
- Drive type
- Unknown
- Engine
- 0L 0-cyl
- Fuel type
- Unknown
- Transmission
- Unknown
- Seats
- 0
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Systems recalled
Safety timeline
Full timeline- Recall
An air bag that does not deploy during a crash increases the risk of injury.
- Investigation closed
NHTSA closed investigation DP22005
Pedestrian alert sounds
- Investigation opened
NHTSA opened investigation DP22005
Pedestrian alert sounds
- Recall
In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
- Recall
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.