2017 Acura TLX Complaints

UNKNOWN OR OTHER,ENGINE — Filed 08/30/2026

Acura TLX 2017, with only 112,000 miles. On [XXX], while the consumer was driving, the vehicle caught on fire. The consumer saw what appeared to be smoke coming from under the hood. The consumer stopped the vehicle immediately at a 4-way intersection, put it in park, and turned it off. The hood latch was open. When the consumer opened the hood, the engine compartment was on fire, and the car was engulfed in fire within seconds. Fire department and Police depratment arrived at the scene. The car was deemed a total loss, and the fire was determined to have started in the engine compartment. In May 2024, Acura stated that the connecting rod bearing needed replacement and that it was covered under the recall. However, 6 months after replacement, in October 2024, the knocking noise returned. The vehicle was brought to the Acura dealership, which noted at that time that the engine needed to be replaced, but the repair was denied under the recall this time. As required and recommended by the Acura Dealership, as well as by the recall, which noted safety risks, the consumer moved forward with having the engine replaced by the Acura Dealership, and the cosnsumer paid out of pocket. The vehicle was at the Acura dealership in Westwood for service from October 2024 until February 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEATS — Filed 08/17/2026

Acura Service Bulletin B18-014 (NHTSA TSB #10135108) The repeated failure of the driver’s power seat height-adjustment mechanism due to stripped internal gears in the Vertical Transmission Assembly (VTA), as identified in Acura Service Bulletin B18-014, presents a significant safety concern. A failure of the driver’s seat adjustment mechanism can prevent the driver from maintaining a proper and secure seating position, potentially impairing visibility, access to the pedals and steering wheel, and the ability to safely control the vehicle. Because Honda/Acura has documented this failure and identified a specific repair procedure, I believe the defect warrants investigation by NHTSA and consideration for a safety recall rather than leaving affected owners responsible for repairs. Despite the Acura bulletin and recommended repairs, Marysville Honda in Ohio is recommending a $5700 repair bill inconsistent with the Acura bulletin.

ENGINE,FUEL/PROPULSION SYSTEM — Filed 07/04/2026

My 2017 Acura TLX stalled dangerously on the highway due to an unexpected fuel delivery failure, creating an immediate traffic hazard. Hiley Acura of Fort Worth diagnosed the vehicle with code P0087 (Low Fuel Rail Pressure) and confirmed it needs a new low-pressure fuel pump assembly for $1,540.62. They also pulled code P0430 (Catalyst System Efficiency) showing my front catalytic converter has failed, costing $2,461.77.The low-pressure fuel pump failure starved the engine of fuel, causing the highway stall. This fueling issue directly overheated and destroyed the catalytic converter substrate.This pump failure is the core subject of the Oliver v. Honda class action lawsuit. Honda previously issued a temporary corporate software update on my vehicle that deliberately altered how the computer reads errors, masking the physical fuel pump defect. This software update is the exact reason my car currently shows no open recalls on standard databases, despite still containing the defective, unreplaced factory hardware. This temporary software fix has now failed, resulting in a dangerous highway stall, and Honda is using the software-cleared VIN status to deny safety coverage.

ENGINE,FUEL/PROPULSION SYSTEM — Filed 06/17/2026

I have this car 2017 acura tlx v6 shawd from acura dealership 3months already. I hear little knocking sound from my bottom block.

STEERING,SUSPENSION — Filed 06/01/2023

Vehicle consistently pulls to right and on grooved concrete acts in abnormal way, weaving withing the lane. I have taken to Acura to try to diagnose - they tell me there is no adjustment they can make. I have tried with Honda corporate, but they want me to go back for another diagnosis on the car at Acura. At this time there is no reason to duplicate efforts or time. I have also taken to independent shops and they indicate they cannot correct the problem also.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 07/14/2025

The keyless access unit broke around 100k miles. Car acted like it was having a seizure. If car was locked, alarm goes off nonstop (during these episodes, which are intermittent) and all dash lights and head lights blink on and off over and over in quick succession. If car was not locked, only the lights had a seizure, there would be no audible alarm. Seemed to happen more near towers (cell towers, fire station broadcast tower, absolutely could not leave the car alone in nyc and had to go home). So so so embarrassing. So many people with this issue.

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 01/01/2026

Vehicle has been recalled for a speed sensor issue that still persists. Recall repair was NOT properly executed. Vehicle engine still randomly shuts off while in idle at stoplights and during travel. Engine won’t start at this point.

ENGINE — Filed 04/05/2026

My car broke down on 04/05/2026 on the highway at a light with on coming traffic.I took it to express oil change 04/06/2026 they told me my car need a crankshaft so I proceeded to get more information and come to find out it was a recall on the crankshafts on my car. This is the second recall I have had done to my car the first recall was for the motor. This second one is for the crankshaft recall number- CH7. I was told by Acura a month and a half after them having my car that the serial number on my motor doesn’t fall up under the recall, but my vin number does and there saying they can not fix my car. Only had this motor for 2 or 3 years from the first recall it had on it.

FUEL/PROPULSION SYSTEM — Filed 04/09/2026

I was refueling my vehicle at Fullerton Costco, the internal metal flap of the capless fuel filler neck is stuck closed and preventing me from inserting a gas nozzle to refuel the vehicle. I could not refuel my gas tank. Luckily, my vehicle still has some fuel left, enough for me to get to the nearest Acura dealer (Cerritos Acura) to have them fix it. It was expensive though for an issue that should not happen at all. Also, a vehicle cannot be refueled or has a failed fuel neck flap, it can become a safety hazard and this is the main reason I file this complaint against Acura.

ENGINE AND ENGINE COOLING — Filed 04/02/2026

The contact owns a 2017 Acura TLX. The contact stated the vehicle was repaired under NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING) but the fix failed to repair the vehicle. The contact stated that after the repair was performed, there was an abnormal fuel odor coming from the vehicle. The vehicle was taken to the dealer approximately five times to be diagnosed, and it was determined that the oil rings on the fuel injector had detached. The oil rings were replaced, and the vehicle was repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 142,000.

UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE — Filed 02/24/2026

My 2017 Acura was involved in a low-speed collision where it failed to stop in a timely manner, resulting in a total loss declaration. This vehicle had open safety recalls (including the fuel pump/rod bearing issues) that remained unrepaired for over 1.5 years. Despite multiple inquiries, the manufacturer failed to provide a repair timeline or remedy. I believe these unresolved defects directly contributed to the braking failure and subsequent safety incident.

UNKNOWN OR OTHER — Filed 09/29/2025

My car shuts off at idle without warning. No lights or codes. I’ve seen a fuel pump issue is the cause on other models like mine.

ENGINE — Filed 08/25/2025

Hello i am writing in to see why the Acura TLX recall range is 2018-2020. The original effected engines for the TLX were 2015-2020 Acura TLX 3.5 v6. The engines for the 15-17 are the same as a 18-20 Acura TLX

UNKNOWN OR OTHER,SERVICE BRAKES — Filed 04/01/2024

Emissions system problem/electric parking brake problem

ENGINE — Filed 04/28/2025

I was driving on the freeway and I heard something explode followed by a clanking noise. The oil light and battery light came on simultaneously and I could not accelerate. I immediately pulled over and noticed that all the oil drained out of the car. When I got a chance look under the vehicle there was a hole in the oil pan. A mechanic said that it had happened from the inside. Possibly something from the motor broke off and shot out of my oil pan.

ELECTRICAL SYSTEM — Filed 01/16/2025

Electronic parking brake and check emissions system lights going on simultaneously. Car stalled on freeway and check transmission light also went on simultaneously. Very dangerous. Multiple reports submitted for similar issue by many people. Please look into this. Acura needs a recall on these TLX models

ENGINE AND ENGINE COOLING — Filed 09/30/2024

The contact owns a 2017 Acura TLX. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the failure occurred five months after the recall repair. The contact stated that while driving at an undisclosed speed, the engine started knocking. The vehicle was taken to the dealer, who performed a valve adjustment, but the failure persisted. The manufacturer had an engineer inspect the vehicle at the dealer and discovered there was wrist pin play on piston #2. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but refused to replace the short block due to aftermarket components on the vehicle. The failure mileage was approximately 94,000.

ENGINE,FUEL/PROPULSION SYSTEM — Filed 11/22/2024

My daughter was driving her car to work. Well in the middle of rush hour traffic the car put itself in neutral and then would not move and all of the lights were displayed on the dashboard as if the car was turned off. The car would not go into gear to move forward. She put the car in park and then shut the engine off. The engine shuttered and the car shook while it turned off. He then tried to start it and then started again and it started up okay and was able to put the car in drive and move forward. I spoke to my mechanic and he said that there is a recall on this car for fuel pump issues. I checked the VIN and it said that there was no open recall. However I wanted to report this incident to document it for this particular car because it could have a fuel pump issue.

ENGINE AND ENGINE COOLING — Filed 11/08/2023

The contact owns a 2017 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE — Filed 06/17/2023

[XXX] [XXX] > 4:28 PM (19 minutes ago) to takahiro_hachigo American Honda 1919 Torrance Blvd PO Box 2215 Torrance, CA 90509 - 9870 RE: Request for Financial Compensation Vehicle: 2017 Acura TLX VIN: [XXX] Dear American Honda Executive, I am reaching out as a long-term and loyal Honda customer, having owned multiple Honda vehicles over the past 30 years, including a 1990 Accord, a 2000 Accord, a 2005 Accord, a 2006 Odyssey, a 2011 Odyssey, a 2012 Accord, and most recently, a 2017 Acura TLX. Honda’s reputation for reliability has been a significant reason behind my continued support. However, recent mechanical issues and recalls, especially those affecting V6 engines, have left me with concerns. I purchased the 2017 Acura TLX in May 2023, unaware of any recalls or issues associated with this car’s make, model, and year. Just a month later, in June 2023, the vehicle’s engine caught fire while my son, a college student, was driving. Fortunately, he was able to walk away without injury, but this experience was alarming and has led to significant repair expenses. After the fire, I learned that there was a recall affecting Acura TLX models. I promptly filed a claim with Honda in November 2023, but the claim was denied without explanation, leaving me to cover the costs myself. With the National Highway Traffic Safety Administration now investigating similar engine failures, I feel that my concerns are not isolated. Given my longstanding loyalty to Honda, I respectfully request financial compensation for these repair costs or, alternatively, a credit toward a certified used or new vehicle. I am open to working with Honda to resolve this matter fairly and amicably. Thank you for your attention to this issue. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM — Filed 10/01/2024

On September 30, 2024 I received a notice from Acura titled “Important Safety Notice” (Recall Number 23V-751). The recall concerns a manufacturing defect of the engine crankshaft. On October 1, 2024 I contacted Nalley Acura of Marietta, Georgia about scheduling an appointment and was told that the first available appointment was not until July 24, 2025 (almost ten months later). I was also told that the recall is not a safety concern and that I can continue to drive my car. I find it incredulous that Acura can issue a “safety recall” and then claim that the first opportunity to perform the repair is ten months later. Being forced to wait ten months to repair a manufacturing defect is outrageous and dangerous. Is this a subterfuge by the Company to avoid performing the repairs? In addition, I am confused by the dealerships response that this is not a safety concern. The recall notice states “due to a manufacturing defect of the engine crankshaft, the connecting rod bearing can prematurely wear and seize, causing engine damage. A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury”. Is the recall notice incorrect - that the matter under recall is not a safety concern? Additionally, I received a call from Honda Customer Service on Friday, October 4, 2024. Among other things, I was told that as part of the recall, I may be charged for a "diagnostic test" if the dealership looks at my car and finds a repair is not needed. Waiting ten months for a safety recall is unacceptable and I hope the NHTSA investigates this further and forces Acura to explain how it can take so long to perform the service caused by its manufacturing defect. Also, to incur a charge as part of the recall process is unacceptable and will only discourage consumers from taking their car to a dealer.

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL — Filed 09/24/2017

The contact owns a 2017 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to start intermittently. The contact stated that while driving at various speeds, the vehicle failed to accelerate as needed. The contact stated that while driving at approximately 65 - 70 MPH, the vehicle began to decelerate with several unknown warning lights illuminated. The failure lasted less than a minute before self-correcting, and the vehicle was driven without failure. The failure had occurred several times while driving at various highway speeds. The dealer was contacted. The dealer informed the contact that parts were not available and would not be available until 2025. The manufacturer was made aware of the issue and stated that while speaking to the dealer, the contact was informed that vehicles that were experiencing failure were being repaired. The approximate failure mileage was 10,000. Parts distribution disconnect.

ENGINE AND ENGINE COOLING — Filed 11/08/2023

The contact owns a 2017 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the contact was advised that the earliest the vehicle could be repaired was March 16, 2027. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE — Filed 07/16/2023

On May 26, 2023, I purchased my 2017 Acura TLX from Sterling McCall Acura Houston, TX. On July 16th, my son was driving the Acura TLX and the engine burst into a fire. After the engine fire, I had to replace the entire. On November 20, 2023, after reading an article and contacting American Honda ( [XXX] ) I became aware of a recall on my Acura TLX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN,SERVICE BRAKES,ENGINE — Filed 06/14/2019

VEHICLE WAS IN MOTION ON A HIGHWAY IN VERY HEAVY TRAFFIC WHEN BRAKES WERE EMPLOYED AND VEHICLE DID NOT STOP BUT GRINDER FORWARD, HITTING THE CAR IN FRONT.