2015 Honda Odyssey Complaints
Consumer complaints filed with NHTSA
206
Total
9
Crashes
3
Fires
10
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 206 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
UNKNOWN OR OTHER — Filed 09/14/2026
I am reporting suspected odometer tampering / odometer fraud. Vehicle: 2015 Honda Odyssey Touring Elite VIN: [XXX] Current odometer displayed: ∼96,xxx miles Actual mileage per history: 215,407 miles Seller Information: Name: "[XXX]" Phone: [XXX] Location: [XXX] Platform: OfferUp URL: [XXX] Evidence - CARFAX Report (attached) On XXX CARFAX shows two entries on the same day: XXX - 215,407 miles - Source: Auto Auction - Vehicle offered for sale / Vehicle sold XXX - 96,320 miles - Source: California Inspection Station - Passed emissions inspection - Flagged as MILEAGE INCONSISTENCY On XXX, same day, California DMV shows Title issued / New owner reported (Owner 2). CARFAX Additional History shows Owner 1 = Mileage Inconsistency, Owner 2 = No New Issues. The vehicle lost 119,087 miles between the auction sale and the smog check on the same day, before the new title was issued. This indicates the odometer was rolled back after purchase at auction and before obtaining a smog certificate to obtain a clean title as Owner 2. This appears to violate California Vehicle Code XXX (unlawful to disconnect, turn back, reset odometer with intent to alter mileage) and Federal Odometer Law 49 U.S.C. § 32703(2) and § 32705. Attached: Full CARFAX PDF for VIN [XXX] showing 215,407 and 96,320 entries Screenshots of seller's ad showing current listed mileage at ∼96k Please investigate. I am available for follow-up. Reporter Name: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER — Filed 09/03/2026
My rear passenger sliding door is stuck open and won't close.
AIR BAGS,STRUCTURE — Filed 08/28/2026
2015 Honda Odyssey Touring Elite, VIN [XXX]. Vehicle was involved in a frontal collision on XXX. The driver's frontal airbag did not deploy. During the impact, I was thrown forward and struck the steering wheel. Additionally, a side/sliding door opened during the collision. The door was closed before the collision. I am concerned about possible failures of the supplemental restraint system and door-latching system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AIR BAGS — Filed 08/01/2026
The contact owns a 2015 Honda Odyssey. While the contact's fiancé was driving 30 MPH with the contact seated in the passenger's seat, the passenger's side air bag deployed without impact. The contact sustained injuries to the right arm and neck. Medical attention was provided. The air bag warning light was not illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 221,092.
ENGINE — Filed 02/12/2025
I first experienced an engine misfire in February 2025. The vehicle had a P0301 misfire code, and at the time I was unaware of Honda’s extended warranty related to this issue. We had a trusted mechanic friend inspect the vehicle and replace the spark plugs and ignition coils. He noted that there was significant carbon buildup. After those repairs, the vehicle appeared to run normally, and we believed the issue had been resolved. Later, I received Honda’s extended warranty notice and realized that the issue I experienced may have been related to the condition covered by the warranty. I contacted my local Honda dealership in August 2025 and explained the prior misfire, repairs performed, and the warranty notice I had received. However, because the check engine light was not currently illuminated, I was told there was nothing that could be done unless the vehicle was actively displaying the issue. I also contacted Honda Corporate regarding this matter. I was advised that reimbursement for some of the repairs I had already completed might be possible, but that it would need to be reviewed. I chose not to submit those receipts at the time because I was concerned that doing so might impact my ability to use the extended warranty coverage if the problem returned. Unfortunately, the issue appears to be progressing. On June 2, 2026, the vehicle set a P3400 code, which is related to the Variable Cylinder Management (VCM) system. At that time, the oil level was low. After adding oil and completing several driving cycles, the check engine light turned off. However, the vehicle continues to consume oil at an alarming rate. I have had to add additional oil again in July. The problem is progressing - it is the issue that should be covered by warranty but holds refuses to do anything because the light isn’t currently on,
ELECTRICAL SYSTEM,ENGINE — Filed 09/22/2022
American Honda Motor Co., Inc. issued an official Warranty Extension in July 2025 covering engine misfires from piston ring deterioration (DTCs P0301-P0304) on 2013-15 Pilot and 2013-17 Odyssey vehicles. My 2015 Honda Odyssey (VIN: [XXX]) experienced this exact defect, resulting in severe engine misfires and secondary alternator failure caused directly by engine fluid saturation leaking onto it from the primary defect. I paid $5,275.80 for repairs prior to campaign awareness (Invoices XXX and XXX). I submitted complete reimbursement documentation on January 31, 2026. Honda has withheld my funds for 178 days (which is 122 days past their promised 8 week deadline) while corporate customer care agents falsely claim payment is “approved but pending final management sign- off.” I have called 11 times and corporate managers who are never available HAVE NEVER returned my calls like the representative with Honda I've spoken with each time assures. This deliberate delay subverts federal safety campaign integrity and artificially manages liability exposure. Request immediate enforcement action for an ongoing corporate warranty evasion pattern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AIR BAGS — Filed 07/04/2024
I drove very slowly over a speed bump by my local public high school and my airbags deployed. My hand was burnt from the airbag, my insurer gave me 14K + to repair the car, but that was not enough and so I took the money and bought a different car. furthermore because of this , my insurer increased significantly my monthly premium. My young children were in the car and were terrified. My insurer also only paid for a certain amount of days with the rental car, and I had to pay out-of-pocket for the other days.
ELECTRICAL SYSTEM — Filed 04/01/2025
Odometer Fraud. The contact purchased a 2015 Honda Odyssey. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 150,000. After reviewing a Carfax report, it was discovered that the mileage was 154,000.
AIR BAGS — Filed 05/25/2026
The contact owns a 2015 Honda Odyssey. The contact's stated while her husband was driving 25-30 MPH, occupied with her their two children, he was attempting to make a right turn and he got distracted due to a medical emergency with one of the daughter 's having a seizure in the right rear driver side of the vehicle and then the vehicle collided with the curb causing the vehicle to crash into a mailbox, two trees and a light pole. The contact stated that no air bags deployed in the vehicle. The contact stated no injuries. No medical attention was required. The contact stated that a police report was filed. The vehicle was towed to contact residence and the next day will be towed to a collision center. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was notified of the failure and informed her there were no recalls on her vehicle. The approximate failure mileage was 178,581.
ENGINE — Filed 10/01/2023
The contact owns a 2015 Honda Odyssey. The contact stated that while pulling out of the parking space, the vehicle RPM had increased while the brake pedal had been depressed. As a result, the vehicle crashed into another vehicle in the lot. The rpm had continued to increase even with the vehicle being in the park position. The air bags did not deploy. No warning light was illuminated. A police report was filed. The vehicle was towed to an auto collision center. The driver was injured. No one outside of the vehicle was injured. The contact sustained back, neck, pelvic, and head inquiries that required medical attention. The doctor provided shots and medicine for the pain. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000. VIN not provided.
SEAT BELTS — Filed 07/03/2022
7 year old in 2nd row passanger side seatbelt would not release and would only get tighter and tighter. Seatbelt got tighter and tighter around his belly causing pain and crushing his stomach. I had to cut the seatbelt to get him out. Tried pressing every button and opening and closing car door, locking and unlocking and restarting car, but nothing worked. The more we tried to pull on the seatbelt, the tighter it got. The seatbelt would not release or give any slack to get him out. I am taking car into the dealership for a dianostic this coming Friday.
AIR BAGS — Filed 02/11/2021
TL* THE CONTACT OWNED A 2015 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 65 MPH, ANOTHER VEHICLE LOST CONTROL AND IMPACTED THE CONTACTS VEHICLE WHICH RESULTED IN DEPLOYMENT OF AIR BAGS; WITH THE EXCEPTION OF DRIVER SIDE CURTAIN AIRBAG. THE VEHICLE WAS TOWED TO A TOW YARD WHERE IT WAS DETERMINED TO BE A TOTAL LOSS. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 04/09/2019
AFTER DRIVING A FEW MILES UNDER NORMAL CONDITIONS WE PARKED OUR MINIVAN IN OUR PARKING SPOT BEHIND OUR HOUSE. WHILE GETTING OUT OF THE MINIVAN THERE WAS AN ODOR AND A TINY BIT OF SMOKE FROM THE ENGINE COMPARTMENT. AFTER WAITING A COUPLE MINUTES THE SMOKE SEEMED TO GO AWAY. WE LEFT THE MINIVAN PARKED AND ABOUT 10-20 MINUTES LATER IT STARTED ON FIRE AND WE RECEIVED A CALL FROM OUR NEIGHBORS THAT THE FIRE DEPARTMENT HAD BEEN CALLED AND THEY WERE PUTTING OUT THE FIRE. I AM UPLOADING A PICTURE OF THE BURNT MINIVAN AND THE LAST SERVICE RECORD FOR A REGULAR OIL CHANGE ON 12/29/2018
ENGINE — Filed 02/27/2019
TL* THE CONTACT OWNED A 2015 HONDA ODYSSEY. WHILE PULLING IN THE GARAGE, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT HAD NO RECOLLECTION OF A POLICE REPORT BEING FILED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT STATED THAT THE FIREWALL WAS THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *BF *TR
STRUCTURE — Filed 05/27/2018
DOOR ALMOST KILLED MY DAUGHTER. WE WERE GETTING KIDS BUCKLED IN AND MY 2 YEAR OLD DAUGHTER FELL DOWN. I WENT TO THE OTHER SIDE TO HELP HER. WHEN I OPENED THE DOOR I SAW SHE WAS STUCK BETWEEN THE DOOR AND THE SEAT AND THE DOOR WAS MOVING BACK ON HER. HER HEAD WAS JAMMED BETWEEN THE SLIDING DOOR CUP HOLDER AND THE SIDE OF THE VAN. I AM 220LBS AND WITH ALL MY MIGHT WAS HOLDING THE DOOR FROM OPENING ALL THE WAY AND I THINK CRUSHING HER HEAD (AS THE DOOR GOING BACK WITH THE CUP HOLDER ON THE FLOOR- WAS PINNING HER HEAD BETWEEN THE DOOR AND THE VAN). THIS NEEDS TO BE FIXED. THE DOOR IS VERY GOOD WITH ANY OBSTRUCTION WHILE THE DOOR IS CLOSING IS SENSED BY THE DOOR AND IT IMMEDIATELY STOPS. YOU NEED A SIMILAR SENSOR SO THAT IF A HEAD, OR ARM OR LEG IS CAUGHT IN THE DOOR WHILE IT IS SLIDING BACK TO OPEN, IT WOULD STOP IMMEDIATELY. THE DOOR CLOSE BUTTON WOULD HAVE WORKED OR PULLING THE HANDLE OUT (WHICH I DID NOT KNOW AT THE TIME) BUT I DID NOT THINK OF IT AS I WAS IN A PANIC TRYING TO STOP THE DOOR FROM CRUSHING MY DAUGHTERS HEAD. IT SHOULD HAVE AUTOMATICALLY STOPPED IN CASE AN ADULT WAS NOT THERE PLEASE FIX THIS THIS REALLY COULD HAVE KILLED MY DAUGHTER INSTEAD HER EAR IS VERY HURT BUT SHOULD BE OK. THANKS SO MUCH- TIM
AIR BAGS,STRUCTURE,WHEELS — Filed 12/22/2017
MY WIFE'S HONDA ODYSSEY, WHILE CROSSING/TURNING A CITY ROAD AT A LOW SPEED, WAS HIT (OBVIOUS FROM APPROXIMATELY 90 DEGREE ANGLE) NEAR THE FRONT BY A VOLKSWAGON BEETLE TURBO MOVING AT 35 MILES OR LESS PER HOUR. APPARENTLY, ALL THE FRONT AIRBAGS (THE DRIVER AND PASSENGER SIDE ALL AIRBAGS) OF THE ODYSSEY WERE APPARENTLY EXPLOSIVELY DEPLOYED DESTROYING ALMOST THE ENTIRE FRONT UPPER INSIDE OF THE VEHICLE. WE SUSPECT THE AIRBAGS (WE DO NOT KNOW BUT THEY MIGHT BE FAULTY TAKARA AIRBAGS) MIGHT HAVE PREMATURELY DEPLOYED GIVEN THE LOW SPEEDS OF THE VEHICLES BEFORE THE CRASH AND MINIMAL VISIBLE BODY DAMAGES. AFTER THE ACCIDENT, VOLKSWAGON WAS PERFECTLY DRIVEABLE WITH VERY MINIMUM VISIBLE DAMAGE TO ITS FRONT AND WAS DRIVEN AWAY WITHOUT DOUBT. PLEASE INVESTIGATE WHETHER THE ODYSSEY AIR BAGS OR ANY OTHER MANUFACTURING DEFECTS WERE AT PLAY DURING THIS ACCIDENT. THE ODYSSEY IS CURRENTLY AT A BODYSHOP IN VIRGINIA BEACH, VA. INSURANCE AGENCY HAS DECIDED TO TOTAL THE VEHICLE APPARENTLY PRINCIPALLY DUE TO EXTENSIVE COST OF REPLACING ALL THE AIRBAGS AND RELATED DAMAGES. I AM THE OWNER OF THE ODYSSEY. ATTACHED ARE TWO PHOTOS. YOUR PROMPT RESPONSE AND ACTION WILL BE HIGHLY APPRECIATED.
ENGINE — Filed 09/26/2017
FIRE STARTED IN ENGINE COMPARTMENT AND ENGULFED FRONT END OF VEHICLE WITHIN 10 MINS. VEHICLE HAD JUST BEEN PARKED IN DRIVEWAY OF HOME AFTER BEING DRIVEN FOR APPROXIMATELY 1 HOUR. MY WIFE NOTICED THE SMELL OF SMOKE UPON EXITING VEHICLE AND WHEN I OPENED THE HOOD THERE WERE FLAMES VISIBLE AT THE BACK OF THE ENGINE.
AIR BAGS — Filed 09/14/2017
TL* THE CONTACT OWNED A 2015 HONDA ODYSSEY. WHILE DRIVING 40 MPH, A DEER APPEARED IN THE ROADWAY. TO AVOID HITTING THE DEER, THE CONTACT SWERVED TO THE RIGHT, DROVE OFF THE ROADWAY, AND CRASHED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,400.
SEAT BELTS — Filed 08/02/2017
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. WHILE DRIVING AT 50 MPH, A DEER ENTERED THE ROAD AND THE CONTACT SUDDENLY APPLIED THE BRAKE PEDAL TO AVOID HITTING THE DEER. THE PASSENGER SIDE SEAT BELT FAILED TO RETRACT AND THE CONTACT'S FACE STRUCK THE DASHBOARD. THE CONTACT SUSTAINED INJURIES TO THE FACE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE LOCAL DEALER (RIVERSIDE HONDA IN MARQUETTE, 2025 US-41, MARQUETTE, MI, 49855) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FAILURE WOULD HAVE TO BE INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,500.
SEATS — Filed 03/14/2017
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. WHILE DRIVING 35 MPH, THE CONTACT SLAMMED ON THE BRAKES AND THE SECOND ROW SEAT ON THE DRIVER'S SIDE DETACHED AND HIT THE BACK OF THE FRONT DRIVER'S SEAT. THE CHILD OCCUPYING THE SEAT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS); HOWEVER, THE RECALL WAS NOT REMEDIED DUE TO LACK OF COMMUNICATION FROM THE MANUFACTURER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
VEHICLE SPEED CONTROL — Filed 02/09/2017
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. WHILE THE VEHICLE WAS IDLING WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY TO 5 MPH. THE CONTACT REAR ENDED THE PRECEDING VEHICLE WITHOUT WARNING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.
STRUCTURE — Filed 07/21/2016
SUNROOF GLASS EXPLODE/SHATTERED IN THE HIGHWAY. SECOND TIME SINCE I BOUGHT IT.
SERVICE BRAKES — Filed 09/25/2015
I WAS DRIVING INTO THE GARAGE AND BRAKE PEDAL WENT TO FLOOR WITH NO RESISTANCE AND CAR CRASHED INTO A CABINET IN THE FRONT OF GARAGE CAUSING DAMAGE TO CAR, CABINET AND GARAGE WALL. TOOK CAR TO DEALER AND WAS TOLD EVERYTHING CHECKED OUT OK AND THERE WAS NOTHING WRONG. THEY STATED THERE WAS NOTHING THEY COULD DO FOR ME. THEY SAID I COULD CALL HONDA CORPORATE BUT THEY WOULDN'T DO ANYTHING EITHER. I HAD TO PAY TO GET CAR REPAIRED, BUY NEW CABINET AND PAY TO HAVE GARAGE WALL REPAIRED. I THEN HAD TO TRADE CARS BECAUSE MY WIFE REFUSED TO DRIVE THIS ONE. I HAD THE VEHICLE FOR APPROXIMATELY 4 MONTHS WHEN THIS HAPPENED. I BOUGHT IT NEW. AFTER 4 MONTHS I WAS FORCED TO BUY ANOTHER NEW CAR. I REALIZE THIS MAY NOT BE A BIG DEAL TO SOME BUT WHAT IF THIS WOULD HAVE HAPPENED AT STOP SIGN AND I WOULD HAVE WENT THROUGH AND SOMEONE WAS HURT OR EVEN KILLED. THIS CAR WILL BE SOLD TO SOMEONE ELSE AND WE CAN ONLY HOPE IT DOESN'T HAPPEN AGAIN. THERE WAS ANOTHER COMPLAINT IN THIS FORUM WITH THE SAME PROBLEM. FOR HONDA CORPORATE TO JUST PUSH THIS ASIDE AND NOT MAKE IT RIGHT I THINK IS JUST TERRIBLE.
STRUCTURE — Filed 08/20/2015
THE AUTOMATIC SIDE DOOR ACCIDENTALLY CLOSED AND SQUEEZED ON A 7-YEAR-OLD CHILD'S FINGERS, AND COULD NOT BE OPENNED BY ANY METHOD. WE (AS PARENTS) TRIED ALL DOOR OPEN/CLOSE SWITCHES, DOOR REMOTE CONTROLS, AS WELL AS THE DOOR'S MANUAL HANDLE IN ORDER TO OPEN THE DOOR TO RELEASE THE CHILD'S HAND, BUT ALL EFFORT FAILED TO OPEN THE DOOR TO RELEASE THE CHILD'S FINGERS. THERE IS NO SAFETY MANUAL OVERRIDE (IN THE DOOR DESIGN) AT ALL THAT CAN DISENGAGE/DISCONNECT THE AUTOMATIC OPEN/CLOSE MECHANISM WHEN THE AUTOMATIC MECHANISM FAILS. THE CHILD FELT GREAT PAIN AND CRIED IN THE MEANWHILE. EVENTUALLY, AFTER 15 MINUTES, THE CHILD'S FINGERS SLIPPED OUT THE SQUEEZE. THE DOOR THEN FULLY CLOSED AND COULD THEN BE OPENED AGAIN BY AUTOMATICAL SWITCHES. THIS LACK OF MANUAL OVERRIDE OF THE DOOR'S AUTOMATIC OPEN/CLOSE CREATES HUGE DANGER FOR ANY CHILD. CAN THIS PRODUCT BE RECALLED TO FIX THE SAFETY HAZZARD BEFORE IT CAUSE FURTHER INJURY TO OTHER CHILDREN?
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE — Filed 01/22/2015
IT WAS LITTLE COLD NIGHT. I DROVE ON FREEWAY FOR 40MINUTES WITH KIDS WITHOUT CENTRAL HEATING. WHEN WE GOT HOME, I WAKE THEM UP.I FOUND MY YOUNG DAUGHTER AT BACK SEAT, SHE COULDN'T WAKE UP UNUSUALLY. SHE WAS SLEEPING, LEANING TOWARD RT. SIDE CUP HOLDER SIDE AT BACK SEAT. I SAW HER FACE WAS SO RED LIKE FIRST DEGREE BURN AND HER HAIR WAS ALL WET AND HER BODY WAS SO SWEATING. IT WAS UNBELIEVABLE THAT THE WHOLE SURFACE NEXT TO RT. BACK SEAT WAS EXTREMELY HOT!!! EVEN THOUGH THE VAN ENGINE WAS STOPPED. I IMMEDIATELY TRIED TO HER COOL DOWN. MY KIDS TOLD ME. "EVER SINCE WE BOUGHT THIS VAN, WHEN THE VAN'S ENGINE WAS TURNING ON, BACK SEAT RT. SIDE BODY WAS ALWAYS HOT." NEXT MORNING, I TOOK THE VAN TO HONDA SERVICE. BUT IT COULD NOT FIXED FOR 3DAYS AND NO ONE CALLED ME FOR UPDATING INFO. THE VAN IS STILL IN THE SERVICE. ONE OF TECHNICIAN TOLD ME FROM THE SERVICE, IT HAS BEEN PROBLEMS FOR 4YEARS. I CALLED HONDA CUSTOMER SERVICE, BUT NO ANSWER. I AM TRYING TO ASK THEM BUY BACK PROGRAM. IT IS EXTREMELY DANGEROUS FOR FAMILY WITH YOUNG CHILDREN. THIS IS NOT FIRST TIME PROBLEM FOR THIS NEW VAN. I ALREADY HAD SEVERAL PROBLEMS. 1. IT WAS NOT STARTING ENGINE SEVERAL TIMES ON THE 1ST WEEK OF PURCHASE. 2. BRAKE WAS COMPLETELY NOT MOVING MORE THAN ONE HOUR AND NOT STARTING ENGINE TOGETHER ON THE 2ND WEEK OF PURCHASE IN THE PARKING LOT. 3. CLICKING AND CLUCKING NOISE AT REAR OF LT. SIDE WITH RT. TURNING WITH BRAKE ALL THE TIMES. 4. THE VAN'S HORN BY ITSELF MAKING NOISE FOR 20MINUTES ON FREEWAY DRIVING. THE HONDA SERVICE COULDN'T FIND THE CAUSES. THEY JUST REMOVED VAN'S SECURITY ALARM. HONDA SERVICE DIDN'T ALLOW ME FOR A RENTAL VAN. I AM EXPECTING HONDA'S IMMEDIATE AND APPROPRIATE CUSTOMER CARE FOR BUY BACK PROGRAM. UNTIL NOW, THIS BRAND NEW VAN WENT TO 9TIMES SERVICES FOR 3MONTHS WITHOUT FIXING, 11DAYS IN THE SERVICE, OUR FAMILY ARE VERY HAVING HARD TIME FOR NORMAL LIVING LIFE WITH KIDS. *TR
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
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