2016 Honda Odyssey Complaints

ENGINE — Filed 08/15/2026

My 2016 Honda Odyssey has experienced repeated engine misfires associated with oil-fouled spark plugs. In May 2024, while driving, the check-engine light began flashing and the vehicle ran rough. An authorized Honda dealer inspected the vehicle and documented an oil-fouled spark plug. The dealer replaced all six spark plugs, but the underlying cause was not repaired. In November 2025, the check-engine light returned. An independent repair shop documented code P0303, Cylinder 3 Misfire, and replaced all six spark plugs again. In August 2026, the same problem returned. The repair shop again documented a Cylinder 3 misfire and found all three rear-bank spark plugs fouled. They recommended an internal engine inspection because repeated spark-plug replacement was not correcting the underlying problem. The vehicle was then taken to an authorized Honda dealer, which recommended an engine piston-ring/re-ring repair. The recurring misfire causes the vehicle to run rough and the check-engine light to flash, creating concern about loss of engine performance while driving. The vehicle and engine are available for inspection.

ELECTRICAL SYSTEM — Filed 08/30/2026

I am reporting a serious electrical shock/electrocution hazard involving the factory-installed 115V AC power inverter outlet in my 2016 Honda Odyssey. While the vehicle was in motion, my [XXX] son was able, without tools, to pull the AC outlet assembly completely out of the interior panel. He was then able to detach the molded electrical connector/plug from the back of the outlet, exposing the electrical terminals/conductors. The inverter/outlet was powered at the time, meaning my [XXX] had direct physical access to energized electrical components. He was about to touch the exposed terminals when his sibling saw what he was doing and stopped him. This prevented potential electrical contact and injury. I immediately stopped the vehicle, turned off the power, moved my child away from the area, and removed the applicable fuse to ensure the circuit was de-energized before securing/reassembling the connector and outlet. No injury occurred, but this was a serious near-miss. A [XXX] passenger was able to remove a factory AC electrical outlet and expose energized electrical terminals without tools or adult-level disassembly. The outlet's mounting/retention and connector design did not prevent a young child from accessing energized conductors within the passenger compartment. This creates a potential electrical shock, burn, electrocution, and electrical-short hazard, including the possibility of a child inserting a finger or conductive object into the exposed area. I request that NHTSA investigate the outlet assembly, retention method, connector, and protection from access to energized components in the 2016 Honda Odyssey, and determine whether other vehicles using the same components are affected. This design should not permit a young child to gain tool-free access to energized electrical terminals. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Chest Clip, Buckle, Harness — Filed 08/24/2026

The central front adjuster lever (the release mechanism located at the front bottom of the car seat shell) has suffered a catastrophic mechanical failure. The lever is physically stuck in the "open" position and fails to snap back down or engage. Because the lever remains stuck open, the internal metal locking teeth cannot clamp down onto the harness adjustment webbing strap. Consequently, the child restraint harness completely fails to lock or hold tension. In a vehicle collision, sudden braking event, or even under standard manual pressure, the harness straps pull entirely loose. This defect prevents the seat from securing the child, posing an immediate risk of severe injury or ejection during a crash. The manufacturer (Graco) was contacted regarding this critical component failure under reference case #[XXX]. They refused a structural replacement or shell exchange, offering only a minor $40 purchase rebate, effectively leaving the vehicle occupant unprotected unless a new seat is purchased out-of-pocket. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE,FUEL/PROPULSION SYSTEM — Filed 08/26/2026

the problem only happens after driving for more than 30 minutes. when I stop at a light, the engine starts shaking and stalls. the starter seems cranking normally, but it takes about 3 attempts and about 40 seconds to restart. One day, the engine stopped while I was driving. There is no Check Engine Light. I took it to Honda dealer. but they keep saying they cannot replicate the problem. It is so dangerous to drive this car.

UNKNOWN OR OTHER — Filed 08/10/2026

I am writing to formally report a serious and potentially life-threatening safety issue involving my Honda Odyssey’s locking system. For several years, I have experienced an ongoing problem in which the doors of my Odyssey have unexpectedly locked while the key fob was still inside the vehicle. This has happened to me at various stores and even at my own home. On those occasions, I was fortunate that my husband was nearby and could bring the spare key fob to unlock the vehicle. I have repeatedly brought this issue to my local Honda dealership and specifically questioned the locking system. Unfortunately, the dealership has either been unable to duplicate the problem or has made changes to the locking mechanisms without resolving the issue. The vehicle now no longer under warranty, yet the problem continues. This week, however, the issue became a terrifying and extremely serious safety emergency. My one-month-old grandson was accidentally locked inside the vehicle with the key fob. We were approximately 30 minutes from home, and the outside temperature was around 90 degrees. We had no way to unlock the vehicle ourselves. We had to contact the local police, a tow company, and EMTs for assistance. My grandson was trapped inside the vehicle for approximately 10 very frightening minutes before they were able to get the doors unlocked. Thankfully, my grandson was safely removed from the vehicle, but I cannot stop thinking about how differently this situation could have ended. A child, particularly an infant, can be in extreme danger inside a hot vehicle within a very short period of time. I am extremely concerned that this locking problem has continued for years despite my repeatedly bringing it to the attention of the Honda dealership. The fact that the vehicle can unexpectedly lock with the key fob inside creates a serious safety hazard. This is no longer simply an inconvenience or a mechanical annoyance—it has now resulted in an actual emergency involving an infant

ENGINE AND ENGINE COOLING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE — Filed 07/21/2026

The contact owns a 2016 Honda Odyssey. The contact stated that while driving 45 MPH, the Forward Collision Warning, Lane Departure Warning, engine, and VSA warning lights were illuminated. While at the stoplight, the vehicle started jerking and sputtering. The contact stated that the failure was related to Technical Service Bulletins: 25-060 and 25-061. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was a misfire coming from the engine. The contact stated that there was oil in the cylinder head. The manufacturer was contacted and opened a case. The manufacturer confirmed that the warranty had expired months earlier, and the case was closed. The failure mileage was approximately 162,600.

UNKNOWN OR OTHER,ENGINE — Filed 07/30/2026

I have needed to replace my spark plugs multiple times because of an issue where, apparently when in eco mode, the pistons in the third cylinder flood with oil that causes the spark plugs to misfire. I was informed this is an issue common to Honda Odysseys on or about May 19th, when I was experiencing a misfiring engine and brought it to AAA Reynoldsburg on E Broad Street in Reynoldsburg, OH. Honda is aware of the issue, and when I brought my car to Honda in July, after the new spark plugs started misfiring, one of the people at Honda told me the issue is because of government regulations that require lowering emissions. I don't know if that's objectively true or not, but if it's an issue Honda is aware of, as they are, they should correct the issue without charging me for the 'engine overhaul' or the new spark plugs. I have an email attachment showing the spark plug issue and other issues with the car. I don't hold Honda at fault for some of the issues, but if they know about the underlying cause that contributes to a misfire, I believe they should correct it. The video will not upload, but I am including a link to the video Honda sent me that shows the issues with the car, including the spark plugs misfiring because of one of the pistons flooding with oil. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN,ELECTRICAL SYSTEM — Filed 08/20/2022

The contact owns a 2016 Honda Odyssey. The contact parked the vehicle, turned the engine off, and removed the ignition key from the ignition but failed to switch the shifter from the drive position. While attempting to exit, the vehicle rolled backward down the driveway and crashed into the mailbox. During the incident, the contact attempted to reenter the vehicle to prevent the rollaway and was pushed to the ground and dragged down the driveway causing multiple injuries which included a back injury, leg contusions, ankle injuries, and a lacerated left leg which required medical treatment. The cause of the failure was not yet determined. The manufacturer was notified of the incident. The local dealer was not yet contacted. The contact was also concerned that the ignition key was able to be removed from the ignition switch although the shifter was still in the drive position. The failure mileage was 101,000.

STRUCTURE — Filed 08/03/2020

TRYING TO GET A MAJOR SAFETY ISSUE ESCALATED AS THE DEALERS (TOOK TO TWO DIFFERENT DEALERS) DON'T SEEM TO BELIEVE ME THAT THIS IS HAPPENING. I HAVE A 2016 HONDA ODYSSEY, BOUGHT USED. THE DRIVER SIDE POWER SLIDING DOOR RECENTLY STOPPED OPENING PROPERLY AND STOPS HALF WAY THROUGH OPENING ON OCCASION. THERE IS A FUNDAMENTAL PROGRAMMING ISSUE THAT BY-PASSES THE SAFETY PINCH POINT FEATURE WHEN THE DOOR FAILS TO OPEN AND THE DOOR AUTOMATICALLY STARTS TO CLOSE. THE DOOR STARTS TO CLOSE AND SMASHED MY WIFE BETWEEN THE DOOR AND THE FRAME OF THE VAN. THE PROGRAM SHOULD NOT BY-PASS THE PINCH POINT SAFETY FEATURE IF IT SEES A DOOR FAILURE TO OPEN ALARM. I TESTED THE PINCH POINT SAFETY FEATURE AND IT WORKS PERFECTLY WHEN THE DOOR OPENS AND CLOSES PROPERLY. MY VEHICLE IS NO LONGER UNDER WARRANTY, BUT THIS IS A BIG SAFETY CONCERN AS THAT COULD HAVE BEEN MY KIDS GETTING SMASHED. THE VEHICLE WAS STATIONARY AND MY WIFE WAS LOADING MY YOUNG KIDS IN TO THE VAN.

ELECTRICAL SYSTEM,STRUCTURE — Filed 01/17/2020

THE DRIVER SIDE AUTOMATIC SLIDING PASSENGER VAN DOOR OPERATED IMPROPERLY - AS THE DOOR WAS MOVING BACKWARD TO OPEN, OUR 3 YEAR OLD GRANDDAUGHTER SLIPPED AND HER HEAD WAS LODGED BETWEEN THE INSIDE DOOR FRAME AND DOOR THE DOOR LODGED HER HEAD AND STOPPED MOVING-BACKWARD, TRAPPING HER HEAD, PLACING EXTREME PRESSURE ON HER SKULL. WE COULD NOT GET THE DOOR TO RELEASE FOR SEVERAL MINUTES. SHE WAS SCREAMING - CAUSING HER SIBLINGS MUCH TERROR AS WE WORKED TO FREE HER FROM THE ENTRAPMENT. WE WERE VERY FORTUNATE THAT WE WERE ABLE TO GET HER RELEASED. SHE WAS SEEN BY HER PEDIATRICIAN IMMEDIATELY AFTER HER GETTING HER OUT. I WILL SEND PICTURES. SHE IS LUCKY SHE DIDN'T GET HER SKULL CRUSHED OR LOSE AN EYE WE REACHED OUT TO HONDA - THEIR RESPONSE WAS THE DOOR OPERATED AS IT SHOULD WOW WE HAVE BEEN OWNERS OF MANY HONDA'S AND BOTH OUR DAUGHTER AND WE OWN A ODYSSEY AS SHE HAD TRIPLETS IN 2016 AND WE BOTH FELT HONDA WAS A SAFE CHOICE WE DO NOT WANT ANOTHER CHILD OR FAMILY TO EXPERIENCE THIS TRAUMA - NOR LOSE A CHILD BECAUSE OF IT. ALL OUR GRANDKIDS HAVE BEEN TRAUMATIZED BY THIS INCIDENT - AS WAS OUR DAUGHTER - HER MOTHER AND I. OUR DAUGHTER HAS SINCE TEASED IN THIS VAN. AGAIN WE BELIEVE THIS IS SERIOUS AND MEASURES SHOULD BE PUT IN PLACE TO PRECLUDE THIS THE VEHICLE WAS OFF PARKED IN OUR DAUGHTERS DRIVEWAY THE DOOR HAD MALFUNCTIONED ONCE BEFORE AND LOOKED AT BY HONDA DEALER. HONDA CARS OF AIKEN, AIKEN SC *TR

AIR BAGS — Filed 11/17/2019

TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. WHILE DRIVING 65 MPH, THE VEHICLE CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP FOR REPAIRS TO THE FRONT END. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT IT WAS A MINOR CRASH AND THE AIR BAGS WERE NOT DESIGNED TO DEPLOY DURING MINOR CRASHES. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

AIR BAGS — Filed 07/20/2018

WHILE SLOWLY DRIVING OVER A SET OF UNDULATIONS IN A BUSINESS PARKING LOT, THE VAN CAME DOWN ON ONE OF THE UNDULATIONS AND DEPLOYED THE PASSENGER SIDE AIR CURTAINS AND PASSENGER SEAT AIRBAGS. THIS IS A VMI CONVERTED MOBILITY VAN. BECAUSE THE VAN IS LOWER TO THE GROUND AND HEAVIER, IT DID DAMAGE TO THE BOTTOM OF THE VAN. BECAUSE OF THE LOW SPEED OF TRAVEL, AND THE NATURE OF THE VAN COMING DOWN ON THE UNDULATIONS (NOT SIDE IMPACT) THE AIRBAGS SEEMED TO HAVE DEPLOYED WITHOUT CAUSE. I AM CONCERNED THAT IF WE ARE DRIVING AND HIT A POTHOLE, THE AIRBAGS MAY DEPLOY. MY WIFE IS A PARAPLEGIC AND SHE WOULD BE TRAPPED IN THE VAN BECAUSE THE RAMP WILL NOT DEPLOY.

TIRES — Filed 05/31/2018

BLOWOUT ON THE SIDEWALL WITH 6 EVENLY SPACED CIRCULAR HOLES WHILE DRIVING ON KANSAS TURNPIKE.

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM — Filed 04/18/2018

TL* THE CONTACT OWNED A 2016 HONDA ODYSSEY. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TELEPHONE POLE. THE VEHICLE CAUGHT ON FIRE. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V417000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE CONTACT DID NOT RECEIVE A RECALL LETTER. THE FAILURE MILEAGE WAS 21,700. THE VIN WAS NOT AVAILABLE.

SERVICE BRAKES — Filed 02/21/2018

THE BRAKE SENSOR ON HONDA ODYSSEY WORKS ERRATICALLY. IT CAUSED AN ACCIDENT FOR ME AS THE SENOR NEVER WORKED EVEN THOUGH MY CAR REAR ENDED ANOTHER VEHICLE

SEATS — Filed 11/27/2017

TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE SECOND ROW SEATS TIPPED FORWARD WHILE BRAKING WITH NO WARNING. AS A RESULT, A CHILD PASSENGER SUSTAINED MINOR PAIN AND BRUISING, WHICH REQUIRED MEDICAL TREATMENT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS), BUT THE CONTACT WAS NOT NOTIFIED. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) — Filed 02/02/2017

TAKATA RECALL I PURCHASED A NEW HONDA ODYSSEY 2016, ON JANUARY 18 OF 2017. IN SAN JOSE, CA. WHEN I FIRST RECEIVED MY NEW HONDA, I NOTICED THAT THE FLOOR CARPETING WAS NOT FINISHED AT THE EDGES AND STARTED UNRAVELING SOON AFTER. THEN AFTER SEVERAL WEEKS (FIRST WEEK OF FEBRUARY 2017) THE BACKUP CAMERA SCREEN BEGAN TO DEGRADE. THE SCREEN HAS WHAT LOOKS LIKE BURNED SPOTS THAT RADIATE INTO DISCOLORATION OF MIXED COLORS OF BLUE, RED, GREEN, ORANGE, PURPLE AND COVERS HALF OF THE SCREEN. IN MANY INSTANCES THE SCREEN IS UN-VIEWABLE, OTHER TIMES, THE DEFECT IS JUST A FEW SPOTS THAT WILL EXPAND TO HALF OF THE SCREEN. NONETHELESS, IT IS A DEFECT IN THE DISPLAY. SINCE MY HONDA HAS A BACKUP CAMERA FOR SAFETY, THIS IS A SAFETY ISSUE. I HAVE LET HONDA LEADERSHIP KNOW MULTIPLE TIMES OF THE PROBLEM THROUGH MULTIPLE CHANNELS OF SUPPORT. IF THE HONDA SCREEN GOES OUT WHILE I'M BACKING UP AND SOMEONE IS INJURED, HONDA WILL BE COMPLICIT AS THEY WERE NOTIFIED OF THE SAFETY DEFECT. BY THE SECOND WEEK OF MAY, THE MIDDLE DOOR HANDLE PAINT BEGAN FLAKING OFF WITHOUT ANY PHYSICAL DAMAGE, AND CONTINUES TO FLAKE AWAY MORE. I HAVE SPOKEN WITH TWO HONDA CASE MANAGERS. IT SEEMS THAT THEY BELIEVE THEIR JOB IS TO CONVINCE ME THAT HONDA PRODUCES SUB QUALITY CARS, WHICH I AM RELUCTANT TO BELIEVE DUE TO MY PREVIOUS EXPERIENCE WITH MY ACCORD, AND THAT THE DEFECTS REPRESENT NORMAL HONDA QUALITY. WHAT I HAVE BEEN TOLD BY CASE MANAGERS IS THE FOLLOWING: THE CARPET NOT BEING FINISHED AND UNRAVELING IS A STANDARD FEATURE OF THE ODYSSEY. THE BACKUP CAMERA SCREEN DEFECT IS NORMAL FOR THE ODYSSEY. I HAVE RECEIVED MULTIPLE EXCUSES AS TO WHY THE CAMERA IS DEFECTIVE AND HOW IT IS NORMAL FOR THE ODYSSEY TO HAVE THIS DEFECT OF NOT BEING ABLE TO SEE THE FULL SCREEN. NONE OF THE EXCUSES THAT HAVE BEEN GIVEN ARE THE SAME. EVERYONE TELLS ME A DIFFERENT EXCUSE OF WHY I CAN'T SEE THE SCREEN, AND WHY IT'S NORMAL.

SEATS — Filed 08/15/2017

WHEN MAKING A RIGHT HAND TURN THE TRUCK IN FRONT OF MY STOPPED STUDDENLY, SO I DID TOO. WHEN I STOPPED, THE CAPTAIN CHAIR ON THE SECOND ROW BEHIND THE DRIVER SEAT RELEASED THROWING MY 2 YEAR OLD INTO THE BACK OF THE DRIVER SEAT. BESIDES HITTING HIS NOSE PRETTY HARD THERE ARE NO OTHER INJURIES. WE ARE A BIT NERVOUS TO DRIVE OUR VAN AS THE CAPTAIN SEAT SHOULD STAY PUT. WHEN I CALLED THE DEALER, THEY CONFIRMED THAT MY VIN IS NOT PART OF THE CURRENT RECALL FOR THIS PROBLEM. I DID NOT GET ANY PICTURES OF THE ACTUAL SEAT TIPPED FORWARD AS MY TOP PIRORITY WAS TO GET MY SON INTO PROPER UPRIGHT POSITION, BUT I DID GET SOME PICTURES OF THE AFTERMATH.

UNKNOWN OR OTHER — Filed 07/08/2017

OUR 2016 HONDA ODYSSEY ROLLED AWAY SPONTANEOUSLY WHILE SHIFTED TO PARK ON A LOW INCLINE DRIVEWAY AND SEVERELY TRAUMATIZED MY WIFE'S FOOT WITH THE FRONT DRIVER'S SIDE TIRE AS SHE STRUGGLED TO PUSH THE EMERGENCY BRAKE TO STOP THE CAR WHILE OUR DAUGHTER WAS IN HER CAR SEAT. A BYSTANDER CAME IN AND HAD TO SHIFT THE CAR TO DRIVE IN ORDER TO GET IT OFF OF MY WIFE'S FOOT. DURING THE ORDEAL, SHE SUSTAINED A HEAVY SPRAIN/STRAIN TO HER RIGHT ANKLE/FOOT, MULTIPLE SCRAPED, BRUISES, AND ROAD RASH ACROSS HER LEGS, ARMS AND BACK. IF ANYONE WOULD HAVE BEEN BEHIND THE CAR AT THE TIME OF ROLL AWAY, THEY COULD HAVE BEEN KILLED. ATTACHED ARE PICTURES OF HER ANKLE/FOOT AS WELL AS A POLICE REPORT WHICH SOLIDIFIES MY CLAIM.

VEHICLE SPEED CONTROL — Filed 05/09/2017

TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. WHILE PULLING INTO THE DRIVEWAY AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WHEN THE GEAR WAS SHIFTED FROM DRIVE INTO PARK. THE VEHICLE CRASHED INTO THE GARAGE. THE CONTACT WAS NOT INJURED. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT SHE WOULD NEED TO PAY TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL HER LOCAL DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

SEATS — Filed 04/20/2017

MY THREE YEAR OLD GRAND DAUGHTER WAS BUCKLED INTO CAR SEAT IN SECOND ROW PASSENGER SIDE. THE FRONT PASSENGER SEAT WAS MOVED ALL THE WAY FORWARD TO ALLOW EASY EXIT FOR HER AND HER BOOK BAG. I STOPPED SUDDENLY FOR A YELLOW LIGHT. THE SEAT MY GRAND DAUGHTER WAS IN FLEW FORWARD AND LANDED HER FACE ON THE SEAT IN FRONT OF HER. SHE WAS SCREAMING, I HAD TO LEAN OVER AND PUSH HER SEAT BACK INTO PLACE. I WAS DRIVING BETWEEN 35-45 MPH. AT FIRST IN MY MIND I THOUGHT IT WAS JUST THE CAR SEAT BUT KNEW IN WAS WELL STRAPPED DOWN, I WAS SHOCKED TO SEE THE WHOLE SEAT LEANING FORWARD. SHE HAS A FEW BRUISES ON HER FACE. I DROVE TO THE HONDA DEALER TO EXPLAIN IT TO THEM. I WILL BE DROPPING THE CAR BACK OFF THERE TONIGHT WHEN MY HUSBAND CAN DRIVE US HOME.

ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE — Filed 04/01/2017

HAD AN ACCIDENT, FRONT DRIVER SIDE IMPACT, AIR BAGS INFLATED, PASSENGER SIDE NOT DAMAGED BUT ELECTRIC SIDE DOOR LOCKED AND DON'T OPENED, PASSENGER SIDE ALSO ELECTRIC AND DIDN'T WORK, MY KIDS JUMPED TO FRONT TO GO OUT, SEVERAL PEOPLE HELPED TRYING TO OPEN DOOR, FINALLY DOOR WAS OPENED BUT NOW IS NOT WORKING, I WAS ON RED LIGHT THEN LIGHT CHANGED TO GREEN, STARTED DRIVING, A MEDIUM SUV HIT CAR ON MY LEFT AND ALSO MINE, I WAS SCARE BECAUSE SMOG (FROM AIRBAGS) WAS INSIDE MINIVAN, NO WAY TO GO OUT ON MY SIDE, ONLY AVAILABLE OPTION WAS PASSENGER DOOR O SIDE SLIDING DOOR, BUT SLIDING DOOR WAS NOT RESPONDING, A NIGHTMARE, THANKS GOD WE ARE OK.

SERVICE BRAKES — Filed 03/20/2017

TURNING INTO MY DRIVEWAY I COULD NOT STOP I PRESSED THE BRAKES DOWN TO THE FLOOR BUT NOTHING STOPPED ONLY BY HITTING OUR AIR CONDITIONER AVOIDING OUR HOME. THERE WAS STILL BRAKE FLUID BUT THINKING IT WAS THE CYLINDER, NO INDICATION OR LIGHT CAME ON THAT ANYTHING WAS WRONG.

SEATS — Filed 12/29/2016

TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. WHILE DRIVING 35 MPH, THE MIDDLE ROW PASSENGER SEAT UNEXPECTEDLY SHIFTED FORWARD, WHICH CAUSED THE PASSENGER'S HEAD TO HIT THE FRONT PASSENGER SEAT. THE CONTACT NOTICED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

VEHICLE SPEED CONTROL — Filed 06/22/2016

AT THE TIME OF THE ACCIDENT (06/22/2016), I HAD ONLY OWNED THIS 2016 HONDA ODYSSEY FOR A MONTH (DIDN'T EVEN HAVE PLATES ON IT YET). I DROPPED OFF A PASSENGER AT THE FRONT OF THE DINER AND DROVE SLOWLY EAST THROUGH THE PARKING LOT. THE LOT IS NARROW, CROWDED, AND BUSY, WHICH IS WHY I DID NOT HAVE MY FOOT ON THE ACCELERATOR AT ANY TIME. INSTEAD, MY FOOT WAS ON THE BRAKE REGULATING A VERY SLOW, CREEPING SPEED. I DECIDED TO PARK IN A STALL THAT FACED WEST WHICH MEANT I NEEDED TO MAKE A MODERATELY WIDE, HARD, RIGHT U-TURN. THERE ARE SHORT SECURITY POLES AT THE HEAD OF THESE STALLS TO PROTECT DINERS INSIDE. THE VEHICLE WAS ABOUT 150 INTO THE TURN, ABOUT FIVE FEET AWAY FROM THE POLE WHEN IT SUDDENLY SURGED AND ACCELERATED ON ITS OWN. I WAS CONFUSED BECAUSE I WAS VERY AWARE THAT MY FOOT WAS ON THE BRAKE PEDAL. I STEPPED DOWN ON IT, BUT IT WAS TOO LATE. THE VAN SURGED INTO THE REST OF THE TURN AND SLAMMED INTO THE PARKING POLE LEAVING A DEEP DENT IN THE FRONT BUMPER. BECAUSE I FELT UNSAFE DRIVING IT, IT WAS TOWED TO THE DEALERSHIP'S SERVICE CENTER. THE NEXT DAY, AFTER CHECKING THE CAR'S COMPUTER, HONDA FOUND NO FAULT CODES SO COULD OFFER NO REASSURANCES THAT THIS WOULD NOT HAPPEN AGAIN. I SUBMITTED THE REPAIR OF THE BUMPER TO MY INSURANCE COMPANY SO THAT THERE IS RECORD OF THIS EVENT.