2017 Honda Odyssey Complaints

AIR BAGS — Filed 05/30/2026

See attached letter for complaint for potential Defect Petition DP26005

EQUIPMENT — Filed 05/01/2026

The contact owns a 2017 Honda Odyssey hauling a trailer equipped with a Rhino USA Trailer Hitch Coupler Lock Kit. The contact stated that while driving at 70 MPH over a bump, the trailer hitch latch lock had failed, causing the trailer to detach and strike the rear of the vehicle, producing sparks. The safety chain remained on the trailer. Upon inspection, the contact discovered that the coupler latch had opened and the lock was no longer securing the trailer. The trailer lock was found, but the pin was missing. The contact used a jack to lift the trailer and put the trailer back on the hitch using another pin and was able to continue driving for the rest of the trip. The manufacturer was not made aware of the failure. The failure mileage was unavailable.

AIR BAGS — Filed 04/25/2026

I was driving on the highway at approximately 65 mph and the passenger side SRS (seatbelt and airbag) deployed. There was no collision, pothole or any other change in momentum to the vehicle immediately prior to deployment. No other airbags deployed.

FUEL/PROPULSION SYSTEM — Filed 03/10/2026

Vehicle jerks and stalls while accelerating and has died and coasted at times. Was told it has a recall but was not issued one since I have owned it since early this year. Called a Honda dealership and was told that it did not qualify for the recall. Seems to do this after I’ve drove it for a while and it is warmed up.

POWER TRAIN — Filed 11/06/2025

-Torque convertor/transmission. We do currently have it and it could be inspected. -A sudden transmission failure could pose a safety risk to us and others. -Yes, see story below. Technician drove and did report feeling the shuddering. -Yes, by honda and now a third party mechanic. -No lights. We received a recall/extension warranty for the torque converter/transmission. My van is currently having shuddering issues. When we took it to Milton Martin Honda in Gainesville, GA, they reported the issue is present, but not at a certain "threshold" for them to be required to fix it. They then proceeded to charge me $175 for diagnostics because the issue did not reach said "threshold." They then proceeded to tell me that a torque convertor will cost me $5200 and that the reason it is so expensive is because they just raised their prices on torque convertors. Definitely appears that they are weaseling out of fixing these recall/warranty extensions and then up-charging when people do have to pay cash for the vehicle to get fixed. Also I have researched and torque convertors with labor are not that expensive and thus things seems a bit nefarious. Currently we are getting a third party mechanic involved to assess the vehicle further.

ENGINE — Filed 08/22/2025

At 60 mph the vehicle began shaking , I pulled over , put it in park while still running, and got out to inspect. I noticed some smoke from under the hood and by the time I got inside to release the hood latch , the smoke stopped. With multiple lights on the dash I shut it off . It would not restart . It was towed to my home. We pulled off the belt and attempted to turn the engine crank with a breaker bar, and it is seized. We also hooked up a scanner in which it showed many faults.The battery tested good , and the starter was trying to engage .

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES — Filed 08/11/2025

The contact owns a 2017 Honda Odyssey. The contact stated that after exiting the vehicle and pressing the buttons to lock the doors, the front driver’s side door locked and immediately unlocked, failing to remain secured. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 80,000.

POWER TRAIN — Filed 05/18/2025

I own a 2017 Honda Odyssey that is currently covered under an extended warranty related to the torque converter, specifically addressing Diagnostic Trouble Code (DTC) P0741. I experienced symptoms twice—once in January 2025 and again in May 2025—using an OBD-II scanner. I documented these occurrences with independent scan results in May and confirmed communication via text message at the time of the first incident. Following the second occurrence, I had the transmission fluid changed, which cleared the error code. I later received an official notification letter in June 2025 regarding the extended warranty coverage for the torque converter issue. At that point, both incidents had already occurred. I scheduled an appointment with my local Honda dealership (Serra Champaign) to have the issue addressed under the warranty. However, the dealership stated they were unable to retrieve the P0741 code from the vehicle and would not proceed with the required teardown or submit a warranty claim unless the code was actively present in their system. Despite providing the dealership with third-party documentation clearly showing that the P0741 code had occurred, they advised that American Honda policy requires a current fault code before any repair or investigation can begin. I then contacted American Honda Customer Support and opened a case, but was told that the dealership has full discretion on whether or not to proceed with a warranty repair. The dealership, meanwhile, maintained that they cannot move forward without current code data due to Honda’s policy, leaving me in a circular situation with no resolution. This issue was clearly experienced during the warranty period, but due to the delayed arrival of the warranty notification and the policy requiring a current DTC, I am now at risk of missing the opportunity to have the problem properly repaired—even with documented proof. My Odyssey is currently within 9,000 miles of the extended warranty mileage limit.

ELECTRICAL SYSTEM — Filed 04/27/2025

On two separate occasions, while unattended and sitting in my garage, the vehicle seemed to be attempting to start by itself. Instrument panel warning lights were all flashing on and off with ignition clicking. The key fob was nowhere near the vehicle. I started the vehicle but then WAS UNABE TO SHUT THE ENGINE OFF by pressing the ignition button. ALSO FEARED THE POSSIBILITY OF AN ELECTRICAL FIRE. Had to pull the fuel pump fuse to do so. A local Honda dealership diagnosed (by reviewing Honda's service library) as a faulty ignition control unit and replaced at a cost of $1,100.00.

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE — Filed 06/02/2025

While driving, the battery indicator light illuminated. Suddenly, the power turned off. The vehicle could be steered and brakes used, only. Then, as quickly as the power turned off, it restored and momentarily powered the accelerator. Then the power stopped again. The lights within the cabin and on the dash flickered and chimed like they were possessed. Then nothing. When the power would flicker on, the engine/transmission would "catch" and jerk the vehicle. Fortunately, I coasted to my residence without an auto accident. I reported this issue to Williamsburg Honda who will address the issue tomorrow when the vehicle is towed there. I was at risk along with my two school-aged children for a deadly auto accident since the power to the vehicle was lost. I have to use another vehicle and am uncertain of my trust for the van with myself and my family after this terrifying incident.