2021 Honda Odyssey Complaints
Consumer complaints filed with NHTSA
145
Total
2
Crashes
1
Fires
4
Injuries
0
Deaths
Most Reported Components
Owner Complaint Reports
Showing 25 of 145 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.
SUSPENSION — Filed 10/08/2026
Discovered rear driver side spring fractured during oil change with routine use of the vehicle below 50k miles. Read that these are seen frequently in 2018-2022 models. Thought it should be reported.
SERVICE BRAKES — Filed 05/05/2026
The infotainment screen had a recall that has not been properly fixed so that my rearview camera does not work for backing up.
ELECTRICAL SYSTEM — Filed 04/15/2026
The contact owns a 2021 Honda Odyssey. The contact stated that while driving 50 MPH, the radio displayed a blank screen. In addition, the contact stated that while reversing, the rear-view camera turned on and off. Additionally, there was a cracking sound coming from the speakers. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera failure. The contact was informed that an unknown recall repair was completed in 2023. The contact was informed that the repair was not covered under warranty, and a diagnostic test was suggested. The vehicle was taken to an independent mechanic, where it was diagnosed, and a split wire was found behind the radio. The manufacturer was contacted by phone, and a case was filed. The failure mileage was approximately 34,100.
ELECTRICAL SYSTEM — Filed 09/28/2026
Auto start stop not restarting while stopped at intersection. Needed to manually turn car off and back to restart.
LANE DEPARTURE,BACK OVER PREVENTION — Filed 09/22/2026
After the MOST/FAKRA recall (NHTSA 23V-431) was completed, the center display showed a MOST bus/network loss message, then the infotainment system went dead and will not power on. The dealer would like 1800$ to repair this already "repaired" safety system. The rearview screen is unavailable when the screen is blank which is the same FMVSS 111 rear visibility failure the recall was issued to correct. TSB 20-049 describes the same network loss/ display condition. The recall repair did not permanently fix the MOST ring.
ELECTRICAL SYSTEM,VISIBILITY/WIPER — Filed 09/01/2025
Two intermittent problems began about one year ago at approximately 43,000 miles (current mileage approximately 48,000): 1) Rearview (backup) camera intermittently fails. When shifting into reverse, the display screen goes black or the camera image freezes. This causes a loss of rear visibility while backing up, creating a risk of striking a pedestrian or object behind the vehicle. 2) Audio system intermittently produces loud static and distortion across all audio sources (AM/FM radio, Bluetooth, etc.). This distracts the driver and can mask audible safety alerts. Contacted a Honda dealership regarding recall coverage for these issues; the dealership stated this VIN is not included in the recall. Neither issue has been repaired. The vehicle is available for inspection upon request. These symptoms match NHTSA recall campaign 23V-431 (Honda MOST communication coaxial cable recall — intermittent loss of MOST connection causing rearview camera failure and audio popping/crackling); the dealership stated this VIN is not included in that recall.
UNKNOWN OR OTHER — Filed 08/12/2026
The infotainment system and back up camera screen went completely black. We took it to Howdy Honda since there was a NHTSA Recall 23V-482 that they had fixed once before. Now though, they are saying the issue isn't covered by safety recall and that we have to pay $6900 to have it repaired. However this faulty camera system is a known issue. In addition to the recall, there has also been a class-action lawsuit filed Mar. 22, 2019 in the U.S. District Court for the Central District of California, owners of the affected vehicles report that the infotainment system – an integrated in-vehicle communication, navigation and entertainment system – behaves erratically, malfunctioning, freezing, and creating a safety hazard and distraction. This is exactly what happened with our vehicle. The defect caused safety-related systems (including backup camera functions) to fail. The defect also caused the entire center console to go black while the vehicle is in motion, and caused navigation and other dashboard features to shut down completely while in use. The lawsuit alleges Honda breached its own warranty by simply replacing defective parts with equally defective parts. This is exactly what they did with the first recall. And now they're trying to charge us $6900 to fix it.
ELECTRICAL SYSTEM,ENGINE — Filed 09/01/2026
Mileage: 121000 When stopped and the auto idle initiated, we have had numerous incidents where the van has shutoff and required a restart. More recently, when the auto idle initiates, the entire engine turns off and the van has no power(car won't restart, can't get the car into neutral, sliding doors and tailgate won't open). I would then need to jump start the car with my portable battery. This has occurred 4 times thus far. Honda dealership had recharged the battery but it still died and required a start. Currently in the shop and my 120k extended warranty just ran out. Very disappointing.
SUSPENSION — Filed 08/01/2026
At 64,000 miles both rear shock absorbers failed (rusted), one completely the other on the verge. Driving the car was dangerous as the car became unstable at higher speeds when going over normal bumps and road holes. The repair including parts, labor, and necessary four wheel alignment was $1,051. The dealer did not acknowledge this being a common issue nor did they deny it. A google search indicates this is a common issue with Honda Odyssey Vans for the 2021-2024 manufacturing years. There were no warning indicators other than experiencing the effect of the shock absorber failures while driving the vehicle. The vehicle passed PA State Inspection earlier in 2026 (March).
UNKNOWN OR OTHER — Filed 07/31/2026
The van’s CarPlay quit working while navigating thru Louisville traffic. The display scene indicated MOST Net off error. It has happened 5 times since then.
UNKNOWN OR OTHER — Filed 07/31/2026
The van’s CarPlay quit working while navigating thru Louisville traffic. The display scene indicated MOST Net off error. It has happened 5 times since then.
ELECTRICAL SYSTEM,ENGINE — Filed 12/31/1969
The first problem I came across was Auto start. It always say temporary off because either I didn't press on the break hard enough or the Ac is running. Mostly it off saying it need to be charge and the company already put a battery in the car and it still say the same thing. The other thing that keep happening with the car is the screen that pop up the back camera and also control the air conditioning.it shut off and mos network failed and trun off and it keep going off and on. Im scared imma drive and it gonna shut off while driving already it hard at time using my back cameras since the screen work when it want to. I did talk to the dealership about the car and the problems since they said they check it and it was ok but I'm still having problem. I only had the car for 9 months and the problem start happening 2nd month with the Auto start and 5 months for the mos network fail within me having the car.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 07/01/2026
When coming to a complete atop, the engine switches off (the idle stop function), which is ok, but when I release the brake the engine often fails to restart. I’ve replaced the battery but this appears to be a common problem. It’s been happening more now at the end of summer when it’s hot for some reason. I was told there is a similar investigation open: EA25004
BACK OVER PREVENTION — Filed 06/11/2026
The contact owns a 2021 Honda Odyssey. The contact stated that while reversing, the rear-view camera display flickered on and off. The contact stated that while using the GPS, the display went blank. The vehicle was taken to the dealer, and the dealer attempted to reset the rear-view camera display; however, the failure reoccurred. The dealer was made aware of the failure, and a diagnostic test was scheduled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact contacted NHTSA Campaign Number: 23V431000 (Back Over Prevention); however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,231.
ELECTRICAL SYSTEM — Filed 07/17/2026
The contact owns a 2021 Honda Odyssey. The contact stated that while stopping at a red light, the vehicle idled and automatically turned off while stopped and then the vehicle restarted but the vehicle stalled. The electronics on the vehicle were not operating as designed. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact's brother was able to jumpstart the vehicle, and the vehicle operated as needed. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.
ELECTRICAL SYSTEM,ENGINE — Filed 07/22/2026
2021 Odyssey EXL shuts off completely at a traffic stop light. Happened 2 times in a 2 week period. Without warning the engine switches off completely and puts itself in "P" mode, all light comes on as if in accessory mode, radio switches off, all doors unlocked. To get going, the driver had to press brake pedal and start the car again (via Engine Start /Stop button). This issue started in my car at 93K miles. Never had any issue with mine before that. But it is scary especially the engine switch off at stop lights and blocking traffic for a number of minutes before you know what happened and are able to restart the can. I have seen this issue reported a number of times on this site and it appears repetedly in web searches. Honda needs to identify the cause of this problem and issue a recall for it.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 07/21/2026
The infotainment screen randomly shuts off and displays the errors "Network communication lost" and "MOST Net Off". This has happened numerous times while in the middle of backing up and using the backup camera that normally displays on that screen. We took it to the dealership for repairs of the problem in 2025 and after changing a wiring harness, the screen itself, and then the harness again, they thought they had fixed it but the issue continued to happen and has increased in frequency since then. Honda has a recall that includes our model (NHTSA Recall No. : 23V-431) but we were apparently not included in it and their press release on it estimates 50% of vehicles of the year and model are affected. It's unclear what arbitrary data was used to determine effected vehicles but it's obvious by the amount of discourse about it online that it affects more than their initial estimate. Many people, like us, have tried to have it repaired at a dealership to no avail.
UNKNOWN OR OTHER — Filed 07/17/2026
Our van is experiencing Auto Idle Stop failure to restart. We experienced it one time last month (June 2026) and then again 2 days ago. I also experienced it 2 summers ago in 2024. We noticed it seems to happen in the heat and when we have been driving a while. In 2024 and then June 2026, I was able to quickly turn off and restart the car. Two days ago, we were stuck at a busy intersection with the car unable to start but also unable to turn off the car nor switch gears. After 5 min with multiple security alerts flashing it seems as though the computer timed out and we were able to start the car. We drove another 300 miles this weekend on a road trip with no further issues but we were sure to manually turn off auto stop each time. We are concerned about the safety implications of being stopped at traffic stop due to auto stop.
EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER — Filed 04/10/2026
Power tailgate problems caused by water leaking through body seams. A visible gap in the rear hatch allows water to flow into the vehicle and shorts out control module. This has ruined my control module, caused mold and I noticed a burning smell.
STRUCTURE — Filed 12/08/2024
The sliding door closed on my child's hand cutting the top of his finger off down to his finger bone.
VISIBILITY/WIPER,LANE DEPARTURE — Filed 11/26/2023
Rear view mirror on the windshield has a factory defect. It falls off and causes hazardous conditions. I backed into a parked and unoccupied vehicle. It was dark, the warning beeper did not sound until I hit the vehicle. The dealership has attempted to fix the issue 3 times, the item is ordered to fix the mirror. I have reported this issue to the NHSTA twice. This is my second update after the initial report. The sales manager, Bobby, (cell#336-740-4273), says that he is aware that other Honda vehicles have had this problem with the mirror.
BACK OVER PREVENTION — Filed 07/20/2023
HI, A driver of a 2021 Honda odyssey EX-L struck and ran over my 6 yr old child, driver was unable to see the child sitting on the driveway ground from his view, If this Honda odyssey EX-L would have Parking Sensors this accident would be avoided. I urge you to request Honda to install this feature in all Honda Odyssey models as this feature can save lives. Thanks
FORWARD COLLISION AVOIDANCE — Filed 06/21/2023
I was driving through an intersection. My automatic brakes activated for no reason, my car rapidly slowed down in the middle of an intersection, a bus hit my car from behind.
UNKNOWN OR OTHER — Filed 06/01/2023
The rear lift gate will be open and then all the sudden decide it needs to be shut. Beeps really load and then come down hard and fast with no real time to recognize what is happening and get out of the way. It hurts and doesn’t stop when it hits a person
STRUCTURE — Filed 10/07/2022
The back-right passenger side door was opened by pulling on the outside handle after a hobbled passenger was cautioned that the door was going to slide open and moved a few inches away from the vehicle to allow for that. The door required more clearance than either of us anticipated. The passenger fell backwards either trying to avoid being hit by the door or by actually being hit by it, leading to a broken bone, hospitalization, cancellation of the pending surgery to address a pre-existing orthopedic issue, and many continuing expenses. I have not attempted to reproduce this accident (duh), and this is my first report of it. There were no warnings of which I am aware. The speed of door sliding open likely contributed to the accident, as did the required clearance from the vehicle.
About This Data
Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.
View on NHTSA.gov