2024 Honda Odyssey Complaints

SEATS — Filed 02/01/2026

The middle row passenger side seat stopped functioning. The lever on the middle row seat that must be used to allow third row passengers to exit or enter the vehicle does not work. So the seat will not move forward to allow exit if necessary as intended. This is a safety issue in the event of accident or fire and if third row passengers need to exit the vehicle quickly, or to be able to access child in car seat. Honda has informed me that despite the vehicle being under the new bumper to bumper vehicle warranty that fixing this issue is "not covered" under the warrantly. There is no damage to the seat or lever mechanism that is visible or that has occurred. Rather the lever just stopped working. To the extent this presents a safety issue, and Honda will not address it (their corporate customer service folks have also not communicated with me regarding the complaint about this issue and the mention that this also represents a safety issue), I am reporting this problem to NHTSA. Thank you.

UNKNOWN OR OTHER — Filed 10/04/2026

The idle off system when activated and when attempting to let up off the brake, the car fails to start. It stalls in the middle of an intersection and shifts into park and having to restart the vehicle.

SERVICE BRAKES,VISIBILITY/WIPER — Filed 10/10/2024

Safety complaint: Rearview camera/display failure on 2024 Honda Odyssey (VIN [XXX]). On [XXX], the center display screen went black and the rearview camera image became distorted and unclear while reversing. Since then, every time the vehicle is started, the display is extremely dim and nearly black-and-white, and the rearview camera image is unusable. A dealer factory reset in early September 2026 did not resolve the issue; the servicing dealer (Ourisman Honda of Frederick) states the screen will most likely need replacement. This is the same failure mode covered by Honda's 2023 recall for 2018–2023 Odyssey models (faulty display/camera connection, ~1.2M vehicles), but the 2024 model year is excluded despite exhibiting the identical defect. Loss of the rearview image reduces rear visibility and increases crash risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 09/12/2026

Idle stop sometimes stalls out vehicle. Already replaced starter in vehicle. Problem started up again just a few months later.

UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE — Filed 05/12/2026

4 months After purchasing, vehicle had warped rotors. Vehicle has stalled in traffic 4 times completely shutting off while in drive. Seeping radiator. And violation shaking when breaking.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 10/02/2026

Sometimes when the car turns off for the auto stop function at something like a stop light or stop sign it stalls when trying to restart. This requires a whole restart with getting back into park and getting the van to start again. It seems to happen most often when the air conditioning is on but not on full blast. I brought it to the dealer once and they couldn’t reproduce the issue or find something wrong. It has happened since that appointment and I am bringing it back. Some lights show up on the dash but i don’t remember which ones as I’m trying to frantically start the van again because I’m typically stalled at a stop light.

UNKNOWN OR OTHER — Filed 10/01/2026

When stopped in a lane of travel, the vehicle's Auto Idle Stop system engages. However, when I take my foot off of the brake to begin moving forward, the vehicle stalls while in the lane of travel. I have to turn the vehicle off and back on again to begin moving.

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 09/12/2026

The vehicle came to a complete stop at a stoplight at a busy intersection and the Auto Idle Stop feature engaged. When the brake was released to resume driving, the engine struggled to restart, and then stalled completely in the middle of traffic. The vehicle did not automatically restart upon releasing the brake, and had to be placed into park, turned off completely, and then restarted manually to regain vehicle control. This has happened several times. There have also been instances where the vehicle did not stall completely, but bucked violently when the Auto Idle Stop feature restarted the vehicle.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 09/20/2026

I am submitting this complaint regarding a serious safety issue with my Honda's Auto Idle Stop/Start system. On multiple occasions, while stopped in traffic or at an intersection, the Auto Idle Stop system has automatically shut off the engine as designed. However, when I release the brake and attempt to proceed, the engine fails to restart. The vehicle becomes stalled and immobilized in the middle of active traffic. I have been stuck at traffic intersections because of this failure, creating a significant safety concern. When the vehicle fails to restart, surrounding traffic expects the vehicle to move when the light changes, while I am unable to accelerate or safely clear the intersection. This creates a risk of a collision, particularly from vehicles approaching from behind.

SERVICE BRAKES — Filed 09/22/2026

We recently moved from [XXX] to [XXX]. The first time driving down a mountain the vehicle violently shook when applying the brakes to keep the speed under control. Upon taking it to a Honda service location, the technician revealed hot spots on both front brake rotors. The van has only 21319 miles, and the rotors needed to be replaced with new rotors to make the vehicle safe. The service representative refused to file a warranty claim with Honda because he said “rotors are a wear-and-tear item.” The warranty states bumper-to-bumper coverage for 3 years, or 36000 miles, but does not cover normal wear-and-tear. These hot spots were not normal wear-and-tear. Nonetheless, the representative refused to file a warranty claim unless I was willing to leave the car at their shop for 48 hours or more while they wait for a response, and emphasized that “I’ve never seen Honda accept this claim.” Upon further review of the brake specs, it seems that Honda uses cast-iron OEM rotors which may not be suitable for normal wear-and-tear for a 6000 lb vehicle. To make matters worse, the new OEM brakes are only warrantied for 12 months/12000 miles whereas a non-Honda service station would have installed a heavy-duty brake for less cost and also warrantied it for 3 years/36000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM — Filed 09/24/2026

Today 09/24/2026 while stopped at a traffic light the car lost all electrical power and blacked out while in auto-idle stop. Last week while driving the middle electrical screen went dark. After a few minutes while driving the H symbol appeared on the display and the screen reloaded.

ELECTRICAL SYSTEM — Filed 09/20/2026

The infotainment screen just went blank. No phone, radio, backup camera works. The car runs fine. Tried to reset and unplug the battery but did not fix the problem. Van is still under warranty taking it in for diagnostic.

UNKNOWN OR OTHER — Filed 09/18/2026

My vehicle automatically shut off at a stop light and instead of turning back on, it died and left me stuck in traffic. I purchased the vehicle from a dealer on 9/11/2026 and this first happened 9/14/2026, and again on 9/18/2026. Both times my automatic shut off was automatically on and both times I was at a stop light where the automatic shut off engaged and instead of turning back on- my Van died at the light. Both times I was stuck in traffic.

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 09/15/2026

The vehicle's Auto Idle Stop (AIS) system failed to restart the engine after engaging at a complete stop. The affected components are the engine, starter motor, and AIS control software. The vehicle is available for inspection upon request. On XXX, at approximately 7:43 PM, the AIS system engaged while I was stopped at the intersection of [XXX]. Upon releasing the brake pedal, the engine failed to restart. The vehicle became fully immobilized in an active left-turn lane with traffic behind me. I was required to shift to Park and manually depress the Start button multiple times to restore power. Multiple vehicles behind me began sounding their horns. A minor child was a passenger in the vehicle. This is not an isolated incident. The vehicle has been presented to Howdy Honda, in Austin, Texas, for the same defect on three to four prior occasions. On the most recent prior visit, the dealer replaced the starter motor — the specific remedy prescribed by Honda Technical Service Bulletins 23-008 and 23-009. The vehicle was returned to me as repaired. The failure recurred the same day. The defect has been confirmed and repair attempted by the authorized Honda dealership. The manufacturer has been on notice of this defect class-wide since at least 2018. Prior to and during failure events, the instrument cluster displays a Red Exclamation Mark warning light and/or a "Brake System" warning light. These warnings first appeared in conjunction with the initial AIS failure events and recur with each subsequent incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM — Filed 09/15/2026

While the idle stop system was active, the vehicle turned off while stopped at a red light as expected. After the light turned green, the vehicle did not restart and turned all the way off and then attempted to reboot. I had to push the on button to turn the car back on. The first three attempts to start the vehicle resulted in clicking sounds like a dead battery. This has reoccurred at least 4 times in the past couple weeks and has only occurred while restarting with idle-stop and not when starting for the first time. I’m concerned I will get rear ended while I have my little kids if it doesn’t restart.

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 09/10/2026

My 2024 Honda Odyssey has repeatedly failed to restart after the Auto Idle Stop system shuts the engine off while stopped at a red light or in traffic. Normally, the engine should automatically restart when I release the brake, but on several occasions the vehicle completely shut down and I had to manually restart it. During one incident, the vehicle would not restart for approximately 1–2 minutes despite repeated attempts. This left the vehicle disabled in traffic and created a serious safety concern. The problem has occurred multiple times.

ELECTRICAL SYSTEM — Filed 09/07/2026

My vehicle has approximately 12,000 miles and on 9/7/26 and 9/11/26, my vehicle would not restart at a light with the auto shut off. I had 4 small children with me on 9/7/26 and had several cars behind me aggressively honking. I could not get the car to restart for several seconds. I was finally able to turn the car completely off and get it to restart. The instance on 9/11/26 was equally as startling. After talking to a friend who has the same Honda Odyssey, she said her van was actually at the dealer with the exact same problem. The Honda dealership told her this is a “known issue” and she is having her starter replaced. I am so upset that Honda has failed to ensure the safety of a van that families rely on. I will be taking our van to the dealer next week.

UNKNOWN OR OTHER — Filed 06/20/2025

When in traffic at a stop, my car goes into idle mode, and when I take my foot off the brake to switch to the accelerator the car shuts down. It takes a few tries to get the car started back up again. This has been happening intermittently for over a year.

ELECTRICAL SYSTEM — Filed 09/05/2026

The idle stop system was on while I was driving my car. At the stop light, it activated. When the light turned green and I took my foot off the gas, the car shut off. I had to press the ignition start button several times to get the car to start again.

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 09/04/2026

The vehicle suffered an Auto Idle Stop failure at a red light. The engine shut down normally, but failed to automatically restart when the brake was released. There were no dashboard warning lights, and I was forced to manually shift the vehicle into Park to restart the engine in active traffic.

ENGINE — Filed 09/02/2026

Georgia

LATCHES/LOCKS/LINKAGES — Filed 08/15/2026

The contact owns a 2024 Honda Odyssey. The contact stated that while entering the vehicle through the rear passenger-side sliding door, the door began to close automatically while the leg of the contact's child was still outside of the vehicle. The child sustained lacerations and tendon damage to the left foot, requiring medical attention. No warning lights illuminated. A local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 20,000.

UNKNOWN OR OTHER — Filed 06/09/2026

Vehicle Safety Complaint – Automatic Sliding Door Injury to Child To the National Highway Traffic Safety Administration, I am submitting this complaint to report what I believe may be a serious safety defect involving the automatic sliding door on my Honda vehicle. On June 9 at approximately 5:00 p.m., while the vehicle was parked in a residential driveway, the automatic sliding door severely injured my [XXX] son. He had unbuckled himself from his car seat and slid out of the vehicle as the automatic sliding door was closing. I witnessed the entire incident. As the door closed, his entire hand, as well as the skin on his leg, became trapped in the door. The automatic sliding door did not stop or reverse after encountering his hand and leg. Because the door is automatic, I was unable to immediately release him and had to wait for it to reopen before I could free him. Those moments felt incredibly long while my son was trapped and screaming in pain. When I was finally able to remove him from the door, his hand was severely injured, visibly deformed, and had significant swelling almost immediately after the incident. To my knowledge, nothing obstructed the normal operation of the door, and the automatic sliding door was being used in its normal operating mode. The fact that the door did not stop or reverse after trapping my son's hand is the primary reason I am submitting this complaint. Immediately after the accident, I took my son to an urgent care facility. The providers there instructed us to seek immediate evaluation by a pediatric orthopedic specialist, and we went directly to a pediatric orthopedist. He was diagnosed with a broken hand. This injury has resulted in medical expenses, significant emotional trauma for our family, and a complete loss of confidence in the safety of this vehicle. I purchased this Honda because I have three young children, including [XXX] twins. I chose this vehicle because I believed its safety and convenience feat INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 04/09/2025

I was driving my vehicle and accelerating. My vehicle suddenly braked with no warning while I was driving. I hit my left side of my head as I was not expecting this to happen. I was nearly rear-ended/nearly caused a multi car accident. It was incredibly scary to have the CMBS go off for absolutely no reason. There was no car ahead of me or other reason for it to happen.

FORWARD COLLISION AVOIDANCE — Filed 10/24/2024

At speed less than 25 mph, the Collision Mitigation Braking System (CMBS) did not work. At cross roads this CMBS will not work when a vehicle comes from the side. This will work only if it detects the vehicle's presence in front for more than 3-5 seconds. Will not activate during sudden presence of vehicle at any speed.