2023 Honda Passport Complaints

UNKNOWN OR OTHER — Filed 10/03/2026

The sunroof spontaneously shattered while I was driving approximately 75 mph on M-113. The roof was tilted open. There was no vehicle immediately around me, no truck, no apparent road debris or impact, and the weather was dry and approximately 58°F. The glass shattered into the passenger compartment and onto me.

VISIBILITY/WIPER — Filed 05/18/2026

Reporting a front windshield that is wavy and affects visibility for shorter passengers like the average woman. Makes objects blurry especially when sunny. Bought car used so out of warranty. Online research shows there are many people experiencing this problem.

ENGINE — Filed 08/21/2026

I purchased the 2023 Honda Passport used with 47,500ish miles. It came with a factory 60,000 5-year powertrain warranty. The ONLY reason i paid cash for this vehicle. At 49,900 miles, the engine developed a subtle engine knock. At 50,460 miles, engine has clearly audible knock at idle - 2,000 RPM in gear (under load). 9/1/26 Antrim Honda, [XXX] denied hearing obvious noise. They did not collect oil or oil filter but charged a $190.00 diagnosis fee. The dealer’s conclusion: the noise is a “common engine characteristic of the 3.5" but is contradicted by the presence of bearing material in the oil. With 1,000 remaining on the previous oil change, completed by Keystone Ford, prior to my purchase, XXX, I changed the oil myself. I changed it into a new, cleaned pan, inspected and found heavy metallic “gold dust” bearing material suspended in the used oil. I have retained both the used oil and the oil filter for Honda’s inspection and independent laboratory analysis. No warning lights or codes on the dash. [XXX] [XXX] my work email if you can: [XXX] (work) [XXX] (personal) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE — Filed 08/10/2026

Timing belt tensioner is failing on my 2023 Honda passport. I have read this to be a common problem on many Honda passports enough where a recall would be justified. If it fails the engine will completely implode causing the car to come to a complete stop even on the highway. The problem can be easily be confirmed to be a widespread issue through searching the Internet for the same vehicle. Yes my vehicle may be inspected. No it has not been in any accidents.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 08/14/2026

2023 honda passport trailsport rear a/c is blowing warm air and will not get cold. if rear ac is not blowing any cold air than it will be sure that front ac will follow, this should be a manufacturer defect recall because there are many same model with the exact same problem

EXTERIOR LIGHTING — Filed 07/15/2026

Purchased this 2023 Honda Passport on January 31, 2026 as a certified pre-owned (CPO) vehicle from Venice Honda, Venice Florida. On July 15, 2026, I noticed condensation inside the entire lens of my left headlight. The attached pictures will show no damage at all to the headlight. Venice Honda examined the vehicle and headlight on July 27, 2026 and upon completion the service tech stated that the CPO warrantee will not cover this headlight replacement. I advised the tech that on March 3, 2023, Honda released Technical Service Bulletin 23-024 regarding moisture in the headlights on 2019-2023 Passports. I am deeply concerned that enough moisture inside the headlight would cause corrosion leading to shorting out the headlight. Attached is Technical Service Bulletin 23-024.

AIR BAGS,SEATS,LANE DEPARTURE — Filed 09/01/2025

these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome. two seat belts also exploded and the deer walked away. zero body damage to car. this stuff is a joke.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 01/08/2024

Auto braking same location regardless of traffic

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 04/07/2026

I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.

UNKNOWN OR OTHER — Filed 06/02/2026

Sunroof while driving exploded - the boom was extremely scary

UNKNOWN OR OTHER — Filed 05/13/2026

Air conditioning not working. 3 years 15,000 miles.

UNKNOWN OR OTHER — Filed 06/12/2024

• Component/system that failed: A/C compressor (shaft seal leak confirmed by Mt. Kisco Honda dealer diagnosis). The vehicle is available for inspection. • Safety risk: No direct crash risk, but loss of A/C in hot weather (NY summers) reduces driver comfort and can cause fatigue or window fogging in certain conditions (e.g., defrost mode struggles when compressor doesn’t engage). No warning lamps or messages appeared. • Problem reproduced/confirmed: Yes — intermittent since the vehicle was new (~2 years). It was noticeable during summer months (works some days, fails others). In March 2026 it became consistent hot air. Dealer performed diagnostic (evacuate/recharge) and confirmed compressor leak. They recommend full compressor replacement (~$1,580). • Inspections: Inspected and diagnosed by Mt. Kisco Honda (Service Advisor [XXX] ). No police, insurance, or other third-party inspections. • Prior symptoms: Intermittent A/C failure (cold some days, warm/hot others, recirculate button resets) since purchase. Progressively worsened. No other warning lights or symptoms. Additional Details: This is a known issue on 2019–2025 Honda Passports, Pilots, and Ridgelines with the 3.5L V6 and R-1234yf refrigerant (oil causes premature shaft seal wear). Honda issued TSB 23-050 and 10-year warranty extensions for the identical problem on CR-V and Civic models. At only 37,000 miles, this appears to be a manufacturing/design-related defect present or developing from new. I have attached the dealer diagnostic paperwork. Please investigate for a potential recall or extended coverage. Case # with Honda Corporate: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEAT BELTS — Filed 10/03/2025

When both the left and right rear passenger seatbelts are in use independently from each other, the seatbelt warning signal is initiated when a passenger is seated in the respected positional location. The warning signal is both visible and audible when a passenger is buckled in and seated.

POWER TRAIN — Filed 08/15/2024

Problem started at 11,000 miles as very minor and has become progressively worse up to the now 32,000. Vehicle has been to dealerships 5 times with no repair performed. THE MAJOR SAFETY ISSUE: Hesitation and gear searching on acceleration. Intermittent acuity. 3 times I needed to accelerate quickly in order to merge with 40 mph traffic from a stop sign. I stepped on the throttle and the vehicle lurched into traffic then lost power and gear searched for 3 seconds creating a potentially very serious incident. Once the gear engaged, the vehicle took off at a high rate of acceleration and speed causing yet another unsafe condition and making me look like a maniac. THE OTHER SYMPTOMS: 1) Hard Starting, sometimes vehicle seems to sputter, sometimes it revs hard on startup 2) Vehicle sometimes enters some kind of error state similar to the vehicle not being in park when the engine is shut down. An audible alarm sounds, like when the lights are left on or a key is left in the car, and the vehicle refuses to lock the doors on its own as usual. Visual inspection by the driver reveals nothing appears to be wrong. Lights are off, no key left, vehicle is in park. Powering back on, checking park indicator and turning back off seems to reset this condition. 3) Inconsistent accelerator pedal input. Sometimes the vehicle goes much harder or seems to be held back by something at other times. 4) Erratic torque distribution for AWD. Viewed from dash torque distribution readout. AWD engages 100% at all wheels at times of very light throttle on dry pavement. 5) Engine just sounds terrible at idle and at times of hard acceleration. 6) Rough acceleration. Choppy gear shifts. 7) Vehicle continues to push forward under power when throttle is lifted and brakes are applied causing harder than usual brake pedal pressure to be necessary and inconsistent vehicle slowing. 8) No CEL is on. 9) Constant minor weaving due to inconsistent AWD torque delivery. PROBLEM IS ONGOING

FORWARD COLLISION AVOIDANCE — Filed 06/12/2024

Was driving through highway construction site. One lane, jersey walls close on both sides. A lane shift was forced by the jersey walls and my vehicle slammed the brakes causing me to need to very accurately control steering during this unnecessary emergency braking situation. Cars behind me had no way to drive around or a shoulder for an out. Traffic was heavy, lucky that no accident occurred. Other less dramatic events have occurred with the auto braking as well. The front collision warning without auto-braking occurs on nearly every drive.

FORWARD COLLISION AVOIDANCE — Filed 06/27/2023

The contact owns a 2023 Honda Passport. The contact stated that while driving at various speeds, the Collision Mitigation Braking System (CMBS) engaged while there were no vehicles or objects nearby. The contact stated that prior to the failure, the message "BRAKE" was displayed, the steering wheel vibrated, and the vehicle quickly decelerated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that the dealer was not aware of the failure. The dealer advised the contact to deactivate the CMBS as needed. The manufacturer was not contacted. The failure mileage was unknown.

UNKNOWN OR OTHER,LANE DEPARTURE — Filed 01/19/2026

The push button gearshifting. I have accidentally hit reverse about 100 times since I’ve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again. The first time was intentional backing and I didn’t see the car behind me… the second time I was attempting to drive forward and I hit the reverse button again. It was instinctual. I hit the car twice.

SERVICE BRAKES — Filed 12/29/2025

While driving at highway speeds, I experienced multiple loud, intermittent double-knocking noises within a short period of time, followed by an additional grinding/rotational noise at low speeds. These noises were abnormal and raised immediate safety concerns, prompting me to bring the vehicle to a dealer that day. During inspection and test driving, the noise condition was confirmed. Further inspection revealed that a front brake caliper (flange) bolt was missing, and the brake caliper had shifted out of position. This bolt is a critical fastener that secures the brake caliper to the brake assembly and is available for inspection through service records. This condition posed a serious safety risk, as a shifted or unsecured brake caliper could result in reduced braking performance, brake failure, or wheel lock-up, potentially endangering vehicle occupants and other road users. The issue was confirmed by an authorized Honda service center, and the vehicle was inspected by manufacturer-authorized personnel. The vehicle was repaired at no charge by reinstalling the correct hardware and restoring the brake caliper to its proper position. One week later, I have come to find out this is a known issue, and Honda has issued a Technical Service Bulletin (TSB) for 2023–2024 Honda Passport vehicles addressing loose or missing front brake caliper/flange bolts. I never received a recall notice or voluntary letter from Honda notifying me this might be an issue or to have it inspected. No warning lights or messages appeared prior to the incident; the only symptoms were the knocking noises at highway speeds and grinding noise at low speed.

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE — Filed 10/16/2025

my 2023 Honda passport is having shifting problems (high revs, slow nd unpredictable power to wheels)   harsh acceleration (not easy to safely /smoothly gauge power and speed from acceleration to wheel) high revs "stuck" --not shifting down smoothly/safely These issues are on going. I also researched and saw this has been reported b y other Honda Passport( 2023)  owners. I contacted dealer 10/16/25 to document the complaint and asked dealer to call me back if any service advisories or recalls, they said no, but a service advisor wuld contat me if they felt a follow up was needed.    Also, the vehicle had 'catastrophic' computer failure with power lost and warning lights within first 2 years --transmission lost power/engine still ran and forced into the breakdown lane and have vehicle towed.  . Dealer did some type of reset. VIN # 5FNYF8H59PB027063

STEERING,SUSPENSION — Filed 08/25/2025

When I'm driving my 2023 honda passport my steering wheel vibrates/shakes feels almost like the wheel is gonna come off. When I turn my steering wheel left or right driving or parked I hear a loud knock noise coming from under the front of my car. I have had multiple things checked and looked at and brand new tires and no matter what. When I get an alignment my car still pulls one way or another. I thinks its the steering gearbox

POWER TRAIN — Filed 11/30/2024

Transmission rolls freely when on an incline. Will roll backward when in drive also will roll forward when in reverse. could easily roll over small children or animals. yes problem was confirmed by dealer Has not been inspected by others Dealer tested other new vehicles and found same problem. Insisted this is normal with all electronic transmissions. Although manfacturer has added a button in later vehicles to fix the problem. no warnings or messages

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE — Filed 03/01/2025

Car feels sluggish and delays accelerating when driven. Occasionally will make a strange sounds when trying to accelerate. The automatic brake will engage when there no obstacle in front of me while I’m driving- has happened a few times since I bought the car. At times, the car will not turn on when the ignition button is selected for no apparent reason.

ELECTRICAL SYSTEM,SERVICE BRAKES — Filed 04/11/2025

On 11 Apr 2025, I was driving my 2023 Honda Passport at night on a toll road in clear weather when my infant son began screaming in distress. I pulled over onto the shoulder, partially onto a dirt area with bushes for more space. I pressed the “Park” button, unbuckled my seatbelt, and opened the driver door to step out. As I did, the vehicle suddenly began rolling forward despite being in Park with the door open and the seatbelt off. I fell trying to exit and had to roll away from the vehicle as it continued moving. A passenger jumped into the front seat and stopped it. This wasn’t a lurch or slight movement the car rolled enough to put me in danger. It behaved as if it were in Neutral, not Park. I later tested the same conditions (engine running, door open, seatbelt off), and the vehicle auto-shifted to Park as designed. This confirms the safety feature failed in that moment. No warning lights, alerts, or error messages appeared before or during the incident. I reported the issue to Honda and asked the dealer to inspect the transmission and interlock systems. No faults or diagnostic codes were found. The service advisor said Park can take a second to engage, but the movement I experienced was excessive and unsafe. This is a serious safety concern, especially with children in the car. I’ve also seen other reports of similar issues in Passport and Pilot forums. I have manageable scrapes and a joint effusion in my knee

LANE DEPARTURE,FORWARD COLLISION AVOIDANCE — Filed 03/27/2024

On this day it was approximately 5:45AM my 2023 Honda Passport indicated to Brake in the dash then proceeded to snatch me into a curb at 50 MPH. I have since taken it back to the dealership where they can not diagnose the problem. I have contacted Honda Corp. which they haven't been able to help. The dealership stated that they could not preform an alignment as my frame or suspension may be damaged or bent.

VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 02/08/2024

Shortly after our purchase we started having issues with the vehicle, the backup camera is not functioning, the backup sensors are not functioning, the collision mitigation is braking abruptly while we are driving even when there are no objects in the surrounding area nearly causing us two accidents, our dashboard display has no function and the display flashes off and on. My nephew suffers from epilepsy, and he is unable to commute in my vehicle because the flashing colorful display lights trigger epileptic episodes. My partner has driven the vehicle when the vehicle’s braking system is abruptly initiated, the first time his chest was slammed into the steering wheel of the vehicle and the second time his head was slammed into the sun visor. I have taken my vehicle in several times because the car breaks abruptly while driving. The last time I took it in I injured my left arm and shoulder when the vehicle abruptly stopped, and my partner was slammed into the steering wheel while driving to work on the freeway. We had another incident where my partner's head was slammed into the sun visor. When I took my vehicle in, I was told there was there were no error codes then shortly after I received a notification regarding a recall for the issue I was having. We completed the recall, and we are still having the same issue. Yesterday 02/08/24 when I was driving home from work my car abruptly stopped/braked in the rain with no cars in front or to the side of me and I banged my knee on the side of the center counsel. While driving the vehicle will either brake or stall and will not accelerate while driving regardless of whether we are on the street or the freeway. This issue has become dangerous, and I would like to resolve this as soon as possible to avoid further injury to my partner and myself. There have been multiple incidents since the purchase of our vehicle on 01/24/23, all service repair attempts have been completed through Norm Reeves Honda West Covina