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2024 Honda Passport Complaints

Consumer complaints filed with NHTSA

15

Total

2

Crashes

0

Fires

2

Injuries

0

Deaths

Most Reported Components

BRAKES
8
ENGINE
2
STEERING
1
ELECTRICAL
1
FUEL SYSTEM
1

Recent Complaints

ODI #11732150

SERVICE BRAKES — Filed 11/01/2025

I bought the car brand new in the spring of 2024 and noticed shaking when braking after a few months. In January 2025 I had the rotors resurfaced at the dealer because they where warped. The brake shaking started again around March 2026. After searching several forums, turns out that this seems to be a common issue where the rotors warp constantly, requiring resurfacing several time or changing rotors every couple of years. The warping cause vibrations in the steering which affects handling. The vehicle shakes when braking at various speeds.

ODI #11728006

SERVICE BRAKES — Filed 02/01/2026

I have had my rotors turned 3 times and replaced once in the span of 2 years. They are warped each time, causing pulsing in the front end when braking. My brake pads have never needed to be replaced. I was told by the mechanic that taking a road trip puts a lot of strain on the rotors and overheats them. I am finding this is a common issue for many other owners of this vehicle. Mine has 27k miles on it. The first 3 times the car was in for having the rotors turned was within the first 6 months of ownership, under 10k miles, and I am the only owner.

ODI #11719380

SERVICE BRAKES — Filed 02/19/2026

Purchased car new. Problems with brake system started at 6k mls. Problems got progressively worse to 29k mls where now rotors are being replaced due to “extreme warping” with pads, calibers, and everything else deemed fine. On brief internet search it was apparent that this rotor warping at low milage is a common problem. Warped rotors are a safety hazard to the driver, their passengers, and everyone else on the road with them. Please investigate.

ODI #11717089

SERVICE BRAKES — Filed 02/03/2025

I have a 2024 Passport Black Edition that has had front brake rotor issues since about 4k miles. It has has struts, wheel hubs, bearings, brake pads rotors either replaced or resurfaces 4 times and i am afraid to drive the vehicle at this point. Its been parked since Oct 2025 after the last repair while i fight with Honda to take the vehicle back .

ODI #11698740Crash

STEERING,ELECTRICAL SYSTEM,STRUCTURE — Filed 12/20/2024

Electrical mechanical malfunction to Breaking and steering wheel issues, along with vehicle stalling performance issues. Notified Honda multiple times, unable to resolve issue that led to an accident on December 20th 2024, was told it was due to AWS system and camera components were replaced. Continue Reoccurring issues to vehicle required a diagnosis Honda unable to diagnose vehicle while still under warranty also refused to continue to acknowledge warranty and safety of passenger. Please review attachments below.

ODI #11692413

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 06/10/2025

Incident # 1. June 2025 Vehicle has approximately 3400 miles on it. I was driving southbound on I 35 freeway in the Lakeville Minnesota area. I was in the center lane of the freeway traveling at about 65 mph. Traffic was light. There was no one in front of me. Suddenly, the car broke hard. I was thrust forward against the seatbelt with my hands, pushing against the steering wheel as the car slowed rapidly and came to an abrupt stop from 65 miles an hour. I had no ability to get the car to go. The gas pedal had no effect as this car came to a rapid stop. I found myself stopped in the center lane of the freeway frantically looking around to see what cars were coming, can I find the four way flashers. A car passed me in the right lane and a car passed me in the left lane. Then I was able to limp over to the shoulder out of the traffic lanes. I shut the car off immediately and tried to compose myself. After a moment or two, I turned the engine back on and the car operated normally. At the dealership they fixed some things but they said they didn’t find anything that was directly related to the unexpected rapid braking. Incident #2. July 2025 Vehicle has approximately 4300 miles I was driving northbound on 35E taking the entrance ramp to eastbound Highway 36. I was driving on the entrance ramp beginning to accelerate to highway speed. there were no vehicles in front of me, not on the ramp, or on the highway. As I neared the end of the ramp the vehicle suddenly broke hard thrusting me forward again. It came to a complete stop. Fortunately, for the second time, there was no one behind me. This was the second time the vehicle engaged the brakes in an emergency stop for no reason. The Dealership said they couldn’t find anything cause of the incident. The vehicle remains at the dealership. I have requested reimbursement of my purchase price from Honda. We have an arbitration hearing schedlued on Oct 27, 2025

ODI #11679644

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM — Filed 07/14/2025

At a red light in an intereection the Auto engine idle stopper feature stopped the engine and it failed to power / restart the engine. The cars electral system locked up. Could not restart engine, and could not put car in neutral because engine needs to be on. Had to car battery jumped. Took car to honda dealership after incident. They concluded that the battery and electrical systems passed all diagnostic tests. If this is the case there is a major safety issue with the car.

ODI #11660864Crash

STEERING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM — Filed 12/20/2024

Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.

ODI #11655609

ELECTRICAL SYSTEM — Filed 08/05/2024

I am having an issue with the turn signal / emergency flasher not making any noise while in operation. The system visual components work fine. It's the inability to hear the flashing of the signals while driving down the road This could lead to issues with other cars trying to interpret the intention of the movement of my car while I am driving. I went to the Honda dealership (Gillman Honda) service department and was informed that my particular model does not have a fix or capability for the sound level to be adjusted, whereas other models (Pilot, Accord, etc.) do have this capability. Replacement of the flasher is not an option. Could the NHTSA please create a minimum decibel level standard to help insure safe operation of vehicles on the roads.

ODI #11639093

FUEL SYSTEM, GASOLINE — Filed 01/28/2025

The contact owns a 2024 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V900000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov