Skip to content

Free public service · Official NHTSA & EPA data

2019 Honda Pilot Complaints

Consumer complaints filed with NHTSA

870

Total

13

Crashes

5

Fires

15

Injuries

0

Deaths

Most Reported Components

ENGINE
288
ELECTRICAL
155
FUEL SYSTEM
149
OTHER
140
ADAS
50

Recent Complaints

ODI #11751932

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE — Filed 07/17/2026

In the past month 4 times I had a Software, Module malfunction. All lights in in the dash are on like a Christmas Tree. Believe is related to the PGM. When to the Honda dealer in Winter Haven explained what happened and show a short video and they said that because my Vin [XXX] have no recall I have to pay $89.99 for an inspection and other charges to fix the problem. I told the service department that my battery & alternator were Ok that many Honda vehicles had the same problems and that I believe is the PGM. When this happens I can’t turn the Suv off, the brakes started acting weird, can’t open the rear door and the engine accelerates. If this is not a safety hazard I don’t know what it is. I have an appointment tomorrow with the dealer but I think that pay for a manufacturer malfunction is no way of doing business INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11751468

FORWARD COLLISION AVOIDANCE — Filed 06/17/2026

While operating my 2019 Honda Pilot, the vehicle experienced a sudden and complete failure of its advanced driver safety systems. Without warning, a cascade of simultaneous error messages illuminated on the dashboard, completely disabling the Collision Mitigation Braking System (CMBS), Road Departure Mitigation, Adaptive Cruise Control, and Lane Keeping Assist networks.This defect renders critical safety features completely inoperable and causes severe driver distraction due to persistent dashboard warnings flashing on the loop. This failure occurred when turning on the car. The sudden loss of safety systems while traveling at highway speeds poses an unreasonable risk of a crash, as the vehicle can no longer utilize automatic emergency braking or lane assistance features.The vehicle currently has about 88000 miles. The dealership has indicated the issue stems from a failure of the front-facing windshield camera sensor, matching the systematic defect patterns alleged in active federal class-action litigation against Honda. I am requesting that the NHTSA formally investigate this widespread camera component failure to mandate a safety recall.

ODI #11751471

UNKNOWN OR OTHER — Filed 09/12/2025

While operating my 2019 Honda Pilot, the vehicle experienced a sudden mechanical failure of the factory moonroof assembly. While driving, the moonroof became permanently stuck open / began violently grinding and refused to close.This mechanical failure presents an immediate safety and security hazard. Because the glass cannot be closed, it exposes the interior cabin and driver to distracting external wind turbulence, weather, and road debris while traveling at highway speeds. Furthermore, the inability to secure the vehicle leaves it vulnerable to theft and environmental damage. The vehicle currently has 88000 miles.Inspection reveals that the failure stems from fragile internal components within the track assembly and drive motor. This structural failure requires a costly, full replacement of the track frame mechanism. I request that the NHTSA track these mechanical track failures to determine if a formal safety investigation or recall is warranted for the 2019 Pilot's moonroof assembly.

ODI #11750998

FORWARD COLLISION AVOIDANCE — Filed 07/01/2026

Additional Comments for Complaint #11750912:I am uploading photographic evidence of severe material delamination on my vehicle's front radar emblem shield (Part #71125-TG7-A51) [71125-TG7-A51].This manufacturing defect caused a critical safety failure: my vehicle recently executed a sudden, violent phantom braking event on the highway with absolutely no prior warning lights or error codes on the dashboard. The peeling layers and air bubbles on the emblem physically refracted the radar signals, creating a false target that locked the brakes and nearly caused a severe rear-end collision.While I was driving alone during this specific incident, this car is my primary family vehicle used daily to transport my wife and my three young children. I am now genuinely terrified to drive my family in this vehicle and must manually turn off the CMBS system every time I start the car to protect them. American Honda Corporate (Case #16495852) has formally refused to address this active braking hazard, deflecting the issue by focusing only on unrelated radio glitches.I request a federal safety investigation into Honda’s radar emblem material degradation, as it directly compromises collision-mitigation systems without triggering automated dashboard fault alerts, putting families and young children at immediate risk.

ODI #11751188

STRUCTURE — Filed 02/16/2026

Premature paint delamination on a 2019 Honda Pilot. Notifying NHTSA to track factory paint adhesion defects correlating with active Attika v. American Honda Motor Co. litigation.

ODI #11750839

FORWARD COLLISION AVOIDANCE,LANE DEPARTURE — Filed 07/13/2026

WHEN I STARTED MY 2019 HONDA PILOT TOURING CAR ON 7/13/26 MORNING, WHERE THE SCREEN WHERE THE SPEED USUALLY SHOWS SHOWED AMBER COLORED WARNINGS FOR HONDA SENSING FEATURES: ACC, LKAS, CMBS, ROAD DEPARTURE MITIGATION SYSTEM, AUTO HIGH BEAM. LKAS, CMBS AND BRAKE SYSTEM AMBER ICONS ARE ON. INFOTAINMENT DISPLAY SHOWS ACC AND CMBS HAS A PROBLEM. I TRIED CLEANING THE WINDSHIELD AND SENSORS IN THE FRONT BUT SAME WARNINGS STILL CONTINUED TO SHOW AT NEXT START UP AND DRIVE. LAST FEW DAYS I STARTED IT STILL POPS UP SO I TOOK IT TO INDEPENDENT SHOP YESTERDAY 7/15/26. THEY PULLED A U-CODE FOR MULTIPURPOSE CAMERA, TRIED TO CLEAN THE SENSORS BUT WARNINGS WOULD STILL SHOW SO IT'S A HARD CODE NOW. I HAD THEM DOCUMENT IT FOR ME. THESE ARE SAFETY FEATURES THAT CAME WITH THE CAR, SHOULD THEY BE FAILING THIS EARLY ON? I HAVE NOT DONE ANYTHING TO THERE, HAVEN'T BEEN IN ANY ACCIDENTS INVOLVING THAT AREA AND HAVEN'T HAD WINDSHIELD REPLACED EITHER. THEY WEREN'T ABLE TO FIX IT AS THEY DON'T HAVE THE CALIBRATION EQUIPMENT SO SAID WE'D NEED TO SEND TO HONDA DEALER.

ODI #11750912

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE — Filed 06/01/2026

VEHICLE SAFETY COMPLAINT - RECALL REPAIR FAILURE AND CMBS MALFUNCTION I am filing a formal vehicle safety complaint regarding two critical defects on my vehicle (VIN: [XXX]) and the refusal of American Honda Motor Co. to address them under Corporate Case #XXX. 1. CRITICAL SAFETY HAZARD (PHANTOM BRAKING): The vehicle's Collision Mitigation Braking System (CMBS) / Automatic Emergency Braking (AEB) is experiencing severe and dangerous malfunctions. While driving at highway speeds through construction zones with absolutely zero obstacles, vehicles, or pedestrians ahead, the vehicle violently and unpredictably slams on the brakes by itself. This unprovoked emergency braking creates an immediate and extreme risk of a catastrophic rear-end collision on the highway. 2. FEDERAL SAFETY RECALL REPAIR FAILURE (CAMPAIGN ZEM): The vehicle's instrument cluster, infotainment display screen, backup camera, and audio system repeatedly go completely black and reset while driving, disabling all driver visibility of vehicle speed, safety alerts, backup assist, and vital indicators. While NHTSA records indicate that the ZEM Recall Campaign was previously logged as "completed" on this VIN, the defect is fully active. This constitutes an official federal recall repair failure. The original safety hazard remains unresolved. MANUFACTURER RESPONSE & REFUSAL: American Honda Corporate was formally notified of both issues under Case #XXX. Corporate responded by completely ignoring the severe phantom braking defect and refused to authorize a safety diagnostic. Furthermore, they used the administrative status of the closed ZEM recall to deny any responsibility for the ongoing screen, camera, and audio failure. American Honda is actively forcing me to drive a vehicle with a failed safety recall repair and a defective autonomous braking system unless I pay out-of-pocket diagnostic fees to the dealer (Dave Mungenast St. Louis Honda). I request an immediate federal investiga INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11750941

ENGINE — Filed 06/15/2026

Connecting rod bearing noise in engine Engine has been serviced regularly Afraid engine will lock up while driving

ODI #11750706

FUEL/PROPULSION SYSTEM — Filed 07/12/2026

Left home driving 5 min down the road the car suddenly started hiccuping as to power I almost wrecked it recovered but started again …was a prime example of that fuel pump issue …i turned around drove home barely made it going slow …smelling a low grade sweetish burning smell…made it home checked and found this recall online of the fuel pump issue…called dealership asked to get this fixed they told me I had to get it there they would not provide a tow and the recall issue has made it unsafe to drive…the problem is their fault and now I am expected to to pay 200 to get there…they should tow and fix… they also would not cover a loaner I’m out transportation for days and this has caused all sorts of issues as I have to get to work etc…

ODI #11749801

ENGINE,FUEL/PROPULSION SYSTEM — Filed 03/02/2026

I am submitting this complaint regarding my 2019 Honda Pilot after experiencing a failure of the fuel rail assembly that resulted in the check engine light illuminating and required repair at my own expense. My vehicle exhibited the same symptoms and was diagnosed with the same fuel rail issue that is described in Honda’s existing recall for certain 2019 Honda Pilot vehicles. However, when I contacted Honda, I was informed that my VIN was not included within the recall population, despite my vehicle experiencing the identical failure. The fuel rail failure caused the check engine light to illuminate and required replacement of the defective fuel rail. Because my vehicle was excluded from the recall, Honda declined to cover the repair, and I was forced to pay the full cost out of pocket. I believe this demonstrates that the defect is not limited to the VIN range identified in the recall. My vehicle experienced the exact condition addressed by Honda’s recall, yet I received no assistance solely because my VIN was not included. Owners of vehicles with the same defect should not be responsible for repair costs simply because their vehicle falls outside the current recall range. I am requesting that NHTSA investigate whether the recall population should be expanded to include additional 2019 Honda Pilot vehicles affected by this same fuel rail defect and that Honda reimburse owners who have paid for repairs related to this safety issue.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov