2023 Honda Pilot Complaints

AIR BAGS — Filed 07/19/2025

i was involved in a fairly significant accident at 55mph and another vehicle pulled out in front of us. Our Honda pilot had significant front and side damage on passenger side and not air bags deployed at all. This is and was alarming to us. So much so we did not feel safe in keeping the vehicle after the $26,000 repair. I did suffer minor injuries with my neck (surgery required and arm issues from hitting the door) Has this been noted in Honda Pilot models?

SEAT BELTS — Filed 07/19/2026

The second-row passenger-side seat belt buckle intermittently fails to correctly detect a latched seat belt. While occupied and properly buckled, slight passenger movement causes the vehicle to generate false seat belt warning messages and chimes indicating the belt is unfastened. Inspection confirms the buckle remains physically latched. The repeated false warnings distract the driver and may reduce confidence in the vehicle's seat belt monitoring system. The condition has been recurrent and is limited to the second-row right-side seating position.

SEAT BELTS — Filed 04/01/2026

Passenger side 2nd row Seat belt indicates unbuckled when passenger is buckled in and seated. Started as an intermittent indication, now the warning lamp continuously indicates the passenger is unbuckled when seated with seat belt buckled. Dealer has confirmed the concern, aligns with OEM service bulletin, OEM has redesigned service parts but will not service under warranty due to mileage on vehicle (80K).

POWER TRAIN — Filed 07/17/2026

I had two time between the week of June 30 th to July 4 thank July 13 to July 16 th on the excessive heat days my car was making a lot of sound from driving side as well full vibrations on steering and floor I went to page Honda dealer ship they said short block problem and they they are raising request to Honda my mileage is 58800 2023 Honda pilot bought in May 2023 which is under power train warranty but did not receive any email or any paperwork from Honda dealer ship.

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL — Filed 07/17/2026

Unintended acceleration / accelerator pedal stuck. Vehicle accelerated uncontrollably (>75 mph) on two-lane road despite heavy braking. Could not regain control for over 1 minute. This is the second incident (first in Nov 2025, reported to Serra Honda Sylacauga with no issues found per service department). Video evidence available.

ELECTRICAL SYSTEM,SEAT BELTS — Filed 05/01/2026

The rear passenger-side (second-row, right-side outboard) seatbelt warning system is defective, repeatedly triggering false "unbuckled" alarms even when a passenger is securely buckled in. This is a known manufacturing defect involving the occupant detection sensor inside the seat cushion frame, which sends intermittent, incorrect signals to the vehicle's computer. The defect presents a severe safety hazard. The continuous, loud chiming distracts the driver and causes immediate "alarm fatigue." This forces the driver to ignore seatbelt warnings, creating a dangerous situation where a rear passenger (including a child) could actually become unbuckled without the driver realizing it, significantly increasing the risk of injury or death in a crash. The vehicle was taken to an authorized dealership for inspection, but technicians reported they could not replicate the intermittent failure at that specific moment. However, the system immediately failed again the very first time a passenger sat in that seat after leaving the dealership. The defective seat cushion frame and its internal components remain in the vehicle and are fully available for inspection. The failure began intermittently and has now become a persistent issue. There are no prior warning lights; rather, the seatbelt warning chime and dashboard graphics activate and continuously flash/alarm while driving, falsely indicating the occupant is unbuckled when they are actually safely secured. This issue matches the parameters of Honda Service Bulletin 23-018 and the active NHTSA safety investigation into this model.

WHEELS — Filed 07/08/2026

Summary of Safety Issue:A franchise dealership delivered an unroadworthy vehicle with a falsified safety inspection checklist, missing critical structural hardware on all four wheels.Description of Incident:On XXX I took delivery of a Certified Pre-Owned 2023 Honda Pilot TrailSport from Scott Clark Honda. I drove the vehicle two hours away on the highway to my residence in [XXX]. Upon a detailed inspection at home, I discovered that the vehicle was missing four (4) lug nuts—specifically, one critical lug nut was completely missing from every single wheel hub assembly.A subsequent audit of my high-resolution delivery photos confirms the hardware was already missing while the vehicle sat in the dealership's delivery bay. The franchise service department falsified the mandatory Honda CPO safety checklist, which legally requires verifying that all wheel hardware is torque-tested and structurally present. Driving a heavy family utility vehicle on public highways with un-torqued and missing lug nuts created a life-threatening wheel-separation hazard. The dealership has since failed to execute an immediate or emergency resolution to render the chassis safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEAT BELTS — Filed 05/01/2026

My vehicle, 2023 Honda Pilot Elite, is experiencing intermittent, inaccurate seat belt engagement readings for the second-row seating middle and right position captain chair while driving. The system frequently sends incorrect status information to the driver's dashboard display, presenting two specific safety hazards. A false negative alert, The dashboard display indicates that the second-row middle and right captains chair positions are unbuckled when in fact the passengers are completely buckled. This prevents the driver from knowing if rear occupants—specifically children—have unfastened their seat belts while vehicle is in motion , creating a severe safety risk. This also triggers persistent, distracting warning chimes and dashboard alerts while driving. This is very concerning not knowing if the safety restraint system in place is correctly working due to the indicators on the dash intermittently showing false information while my children are buckled.

ENGINE — Filed 02/15/2023

The contact owns a 2023 Honda Pilot. The contact stated that while starting the vehicle, the engine was making a loud ticking sound. The dealer was contacted about the knocking sound and informed the contact that the sound was normal. The vehicle was taken for an inspection, and the contact was informed that the sound was not normal. The vehicle was taken back to the dealer, and it was diagnosed with catastrophic engine failure. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.

SEAT BELTS — Filed 03/01/2026

Right passenger seat in second row alarms that seatbelt is not buckled when it is buckled with a passenger.