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2024 Honda Pilot Complaints

Consumer complaints filed with NHTSA

116

Total

2

Crashes

1

Fires

2

Injuries

0

Deaths

Most Reported Components

SEAT BELTS
23
ENGINE
18
OTHER
17
STEERING
16
BRAKES
12

Owner Complaint Reports

Showing 25 of 116 reports, crash, fire and injury reports first, then the most recently filed. The full set is on NHTSA.gov.

ODI #11770007

SEAT BELTS — Filed 08/10/2026

Seatbelt alarm sporadically goes off on second row passenger seat, causing a great distraction for driver, assuming a child has unbuckled seat belt, when in truth, they have remained securely buckled. Has been inspected by Honda service and we have a quote for right at $400 for seat buckle replacement. This began occurring in aug of 2026 and continues

ODI #11768738

ELECTRICAL SYSTEM,ENGINE — Filed 10/03/2026

The vehicle battery will die and then 10+ error codes come up. After battery is recharged the codes disappear. No difficulty with turnover after that. The vehicle has also turned off after coming to a complete stop even when the idle option is unselected.

ODI #11766877

UNKNOWN OR OTHER — Filed 09/23/2026

In April 2026 we had a windshield crack that appeared spontaneously and went horizontally over half of the windshield. It occurred while the vehicle was parked in a garage. There could have been a rock or other object that had previously hit the window, we are not sure. The windshield was replaced through an insurance claim. On 9/23/26 we got in the vehicle to notice a vertical crack running from the very top of the windshield to the bottom. This occurred while the car was parked overnight. We had driven the vehicle the previous day and the crack was not there. Two days prior we had cleaned the windshield and there were no dings or marks but we did notice a ding at the very bottom of the windshield in the darkened portion. That could have happened the previous day but we do not recall anything hitting the window. We are concerned there is a defect with the windshields in this Honda model because we had two very large cracks in less that six months that occurred while the vehicle was parked.

ODI #11765396

UNKNOWN OR OTHER — Filed 09/18/2026

The back windshield spontaneously exploded while parked

ODI #11763528

UNKNOWN OR OTHER — Filed 09/09/2026

AC Compressor internally failed at only 37k miles.

ODI #11763296

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES — Filed 09/08/2026

After going over a railroad track, at 15mph, several warning sensors appeared. Including brakes, power steering and several more flashed quickly. Power steering failed and I could not turn my wheel. It told me to not drive and see a dealer. Luckily I was in traffic and it was moving slow. I was able to turn my car off and back on and all the senor systems cleared. I took my car to the dealer, which it is at now, and they cant find a problem outside of wheel sensor going off in history. I dont feel safe with this car.

ODI #11763279

SEAT BELTS — Filed 08/23/2026

The contact owns a 2024 Honda Pilot. The contact stated that while operating the vehicle with the second-row passenger’s side seat occupied and the seat belt buckled, there was an audible chime indicating that the seat belt was not securely buckled. The cause of the failure was not yet determined. The local dealer and the manufacturer were contacted about the failure, but no assistance was offered. The contact was informed of NHTSA ACTION Number: PE25017 (SEAT BELTS). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 59,000.

ODI #11760170

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE — Filed 06/21/2026

The vehicle came to a complete stop while attempting to enter the Highway. As I accelerated to gain speed, and the vehicle halted down to stop, all sensor warning systems started to light up on the dashboard: Adaptive Cruise Control, Automatic Emergency braking, Lane Departure Warning, Parking Collision Warning, Lane Keeping Assistance -- all sensors flashing simultaneously. As our vehicle stopped, the vehicles around us in the Highway had to abruptly stopped as well, causing a serious hazard, not only to myself and my family, but also the potential for a serious injury to other as well. This incident happened to us twice, and my passenger was able to record a video of the dashboard, as all the sensors were flashing and the vehicle switch to neutral on its own coming to a stop. We explained to the Honda dealership service department and after the second time, they kept the vehicle for service and it has been over (30) days since we had any update. The vehicle has been inspected by the dealership, and it is still there as parts are in back order, but there are not sure of what the real problem is. There were no previous warnings of this problem, the vehicle is a 2024 Honda Pilot Elite with 30,174 miles, and still under dealer warranty. This is the 3rd Honda Pilot I ever owned and never experienced anything like this before. My biggest concern is that if they do not fix this vehicle properly or if it is defective, my life and my family's will be in danger every time we drive it, as we do not know when it will decide to stop while driving.

ODI #11758063

SEAT BELTS — Filed 02/01/2026

The second-row seat belt sensor chimes persistently whenever the seat is occupied although the seat belt is buckled properly. Currently the only seat belt affected is the one directly behind the front passenger seat.

ODI #11756267

SEAT BELTS — Filed 04/01/2026

The second row passenger side seat belt warning sensor repeatedly pings even when the seat belt is connected anytime the passenger shifts in his or her position. It's as if the seat belt is not connected but it is. Not only is this annoying but it also means the driver is uncertain as to whether the seat belt is plugged in properly and has to manually check each time. Safety is therefore a concern. This happens whenever the vehicle is in operation and someone is using the second row passenger side seat belt. No other seats are affected. There has been no inspection of the problem but I plan to take the vehicle to a Honda dealer. My research online suggests this is an problem consistent with NHTSA investigation PE25017

ODI #11754429

SEAT BELTS — Filed 06/01/2026

Seatbelt warning system INCORRECTLY indicates with persistant and distracting chime and lights, that middle row right seatbelt is unbuckled, when it is in fact buckled. This has happened over 25 times over a 6 week period. It becomes a significant distraction to the driver, and forces the driver to ignore the seatbelt warnings all together, because while it is happening, it happens every 2-3 seconds continuously. Child passengers could very well be unbuckled ( Dangerous) and the driver wouldnt know it, due to the defective system. It is also extremely difficult to concentrate on safely driving while the chime is continuously going off. I urge the NHTSA to instruct HONDA to issue a safety recall and fix this dangerous issue.

ODI #11752570

SEAT BELTS — Filed 06/01/2026

The back seat seat belt warning malfunctions when someone is sitting in the back seat, causing the alarm to sound as if the passenger is not buckled in. The red seat belt notification also indicates that someone in that seat is unbuckled, which is incorrect. The seat belt is fastened the entire time. The notification alerts mid- trip while driving. This is extremely dangerous as a driver I thought our child unbuckled her seat belt while driving. This problem has been occurring for over 2 months. The problem has been inspected by a Honda dealership and diagnosed-Honda Technical Service Bulletin (TSB) A26-027 for certain 2023-2025 Honda Pilot vehicles. The bulletin addresses a condition where the vehicle incorrectly indicates that the second-row right passenger seat belt is unfastened, even when it is buckled.

ODI #11751804

SEAT BELTS — Filed 07/04/2026

The right rear seatbelt keep’s going into alarm over and over like someone is unplugging it and plugging back in. The alarm is persistent no matter who sits in the seat. It flashes on the dashboard and the audible alarm sounds most if not the whole car ride every day.

ODI #11751915Crash

AIR BAGS — Filed 07/12/2026

In an accident where car collided with a concrete barrier on the highway at high speed, front drivers side, airbags did not deploy. Vehicle is available as of now, problem has not been reproduced, insurance representatives totaled the car but did not check the airbags, no warning lights or symptoms prior.

ODI #11751504

UNKNOWN OR OTHER — Filed 07/16/2026

While running errands, the A/C compressor abruptly stopped pushing cold air. The air was pushing out cold before vehicle engine was turned off, then wouldnt cool when vehicle was turned back in. Honda dealer states need new compressor.

ODI #11750093

SEAT BELTS — Filed 04/01/2026

The rear passenger seatbelt warning system beeps constantly when someone is buckled into the seat saying it’s not buckled, when it is.

ODI #11749750

SEAT BELTS — Filed 07/11/2026

MIDDLE ROW WINDOW SEAT BELT IS ENGAGED, BUT STILL CHIMEING AND RED "X" APPEARS ON DASHBOARD SEATING CHART MIDDLE ROW- WINDOW SEAT.

ODI #11747653

STEERING — Filed 06/01/2025

The contact owns a 2024 Honda Pilot. The contact stated that while driving at an undisclosed speed, after the vehicle had warmed up, there was a popping and clicking sound coming from the vehicle while turning the steering wheel. The vehicle was taken to a dealer to be diagnosed, and it was determined that the steering rack needed to be replaced. The contact stated that one year later, the failure reoccurred. The vehicle was taken back to a dealer where it was diagnosed and determined that the steering rack needed to be replaced a second time. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.

ODI #11747558

SEAT BELTS — Filed 06/29/2026

The middle row, outer passenger side seat, belt, warning, light, and chime comes on intermittently when person is buckled up showing false positive vice versa input on the dash – regarding the seatbelt usage

ODI #11747399

SEAT BELTS — Filed 06/23/2026

The contact owns a 2024 Honda Pilot. The contact stated that the second-row passenger’s side seat belt became inoperable while buckled and a passenger was seated in the seat. The contact stated that there was a loud chime while the was occupied and the seat belt was buckled; however, the warning sound failed to turn off. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.

ODI #11746511

STEERING — Filed 09/03/2024

2024 Honda Pilot steering rack problem In December 2023, we purchased a brand-new Honda Pilot Touring. As of today, June 25, 2026 our Honda Pilot will receive from a certified Honda Dealer Repair section it’s third 3rd, yes, third steering rack and pinion. First time back to the dealer, they used special grease and grease it. This did nothing, to stop the creaking and cracking as you turn the steering wheel. This issue continued as you drove the vehicle. Second time back a week later, the Honda Technician replace the steering rack. We had to wait for the new rack to arrive, no stock. Now our new vehicle has the original replaced with a second steering rack. Now 10 months later, with a total of 15,670 miles on our vehicle the steering rack and pinion is once again creaking and cracking. Back to the dealer. Our dealer notified Honda Corporate Tech Center for direction in this matter. Once again, our dealer is to replace the defective steering rack. Currently our dealer is waiting for the new steering rack to arrive. I understand Honda has a huge issue on many vehicle types, Pilots, Passports, and CRV’s that this same steering rack is defective in huge quantities. I am worried that driving at speed on the interstate highway that this steering rack may seize up and cause an accident by not allowing us to turn the steering wheel.

ODI #11699065Fire

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM — Filed 11/12/2025

recall has been open since December of that year I have documentation that I took it last year to get this recall fix and your web site is stating that it is incomplete. today 11/12 at 7:30am my engine caught on fire there was a lot of witness at the elementary school waving me down that my car was on fire. I panic and got away from the elementary where a lot of kids and families where present and went where there was no one insight and rush and got my set of 2 year old twins and my 3 year old son out there car seats and ran from the car and called 911 the fire department came and put out the fire and I have a report from them as well. now that I remember about this recall I remember it stating that if this recall wasn't fix that it can start a fire so I put two and two together and order my car fax report and seen that this was never completed. and have paper work that it was completed.

ODI #11687396

STRUCTURE — Filed 09/02/2025

Passenger got out of front passenger side door and the door bounced back and gashed his right calf, resulting in significant bleeding and requiring 9 stitches. The door can be inspected if needed, but this is a design issue, not an issue specific to my vehicle. I have looked at the other front door and another Honda of this model type and it has the same issue, a metal edge. This issue appears numerous times on Piloteers.org (Front Doors, Lower Edges). I contacted Honda and reported the incident with a request for a quick repair and medical costs for the injured passenger. I filed the report 10 days ago and followed up with Honda several times with a request to have the case expediated, but have yet to hear back from Honda. I am worried that another passenger or the driver could be similarly injured.

ODI #11674235Crash

SERVICE BRAKES, HYDRAULIC,AIR BAGS — Filed 07/05/2025

The contact owns a 2024 Honda Pilot. The contact stated while driving approximately 5 MPH in a drive-through and depressing the brake pedal, the brake pedal was stiff and the vehicle failed to respond on two occasions, and rear-ended the same vehicle twice. The contact stated that both vehicles sustained scratches. The air bags did not deploy. There was no injury sustained. No police report was filed. The contact was able to drive to the residence. The vehicle was taken to the dealer, where the recall inspection for NHTSA Campaign Number: 25V391000(Service Brakes, Hydraulic) was performed, and the dealer informed the contact that the vehicle had passed the inspection. The manufacturer was notified of the failure and sent an engineer, who inspected the vehicle and informed the contact that no failure was found. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,000.

ODI #11568256

STRUCTURE — Filed 01/15/2024

The doors on my new Honda Pilot have an extremely sharp, hazardous, protruding edge on the lower outer corner at the bottom of the doors. The edge is so sharp, that while exiting the passenger door, it punctured my left leg in my calf on the left side of my shin bone. This required me to have 12 stitches in my leg. The laceration was very deep and exposed my then swollen bleeding inner tissue. The impact forced the outer skin underneath my intact layer of skin creating a V shape like the edge of the door. This required extra time and care to first get the buried skin out so that it could then be sewn back together. The edge was very pointed hard and sharp. There needs to be a protective covering (rounding the edge) so it won't be so sharp. Or adding additional rubber or plastic, preventing it from piercing a leg. In the photos ,it is the black protrusion that is sharp not the white metal on the door. It is a little difficult to see from the photos, but it is a hard sharp black edge that is pointed and what caused the damage to my leg.

About This Data

Complaints are filed by vehicle owners with the National Highway Traffic Safety Administration (NHTSA). They represent individual consumer experiences and do not necessarily indicate a widespread defect.

View on NHTSA.gov