2025 Honda Pilot Complaints

UNKNOWN OR OTHER,ENGINE — Filed 09/11/2026

The AC compressor went out on a new car

POWER TRAIN — Filed 10/06/2026

When I am driving my Honda sometimes will change gears "hard" or sometimes when I press the gas pedal it will hesitate and not go when I am trying to go around another car. I have had my car for less than a year and it has happened through out my ownership.

ENGINE — Filed 08/28/2026

Engine is mis-firing and Honda has dreamed the vehicle inoperable until the back ordered parts arrive. I took the var to the dealership on Aug 28, 2026.

STEERING — Filed 02/03/2026

RAPID FEEDBACK FROM STEERING WHEEL WHEN GOING OVER BUMPS. WHEN LOW SPEED TURNING, POWER STEERING WOULD NOT ACTIVATE AND ALL DASHBOARD LIGHTS WOULD SHUT OFF FOR A BRIEF MOMENT. INCIDENT HAS BEEN VERIFIED AND REPAIRED BY REPLACING THE POWER STEERING RACK ASSEMBLY

STEERING — Filed 09/15/2026

My 2025 Honda Pilot Steering Rack was recently replaced for the second time due to failure/grinding of the bearing. First steering rack was replaced at 500 miles and second rack was replaced at 33,000 miles.

POWER TRAIN — Filed 09/06/2026

The contact owns a 2025 Honda Pilot. The contact stated that the vehicle recently received routine maintenance by the dealer; however, approximately one month later while driving at an undisclosed speed, the vehicle lost power and came to a complete stop. The messages “Transmission Temperature -Avoid Heavy Acceleration and High Speeds”, “Transmission System Problem”, “Apply Parking Brake When Parked”, “Emissions System Problem”, and “Power May Be Reduced - See Your Dealer” messages were displayed. The vehicle was towed to a dealer and was diagnosed with transmission. The contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure, and the vehicle was repaired. The failure mileage was 52,646.

VISIBILITY/WIPER — Filed 09/21/2026

The air conditioning system on my 2025 Honda Pilot stopped producing cold air at approximately 21,374 miles. The A/C failure also affects the vehicle’s ability to adequately clear fog and condensation from the windshield during humid or rainy conditions, reducing visibility while driving. On XXX, [XXX] Honda diagnosed the problem and documented on the repair order that the A/C clutch and coil need to be replaced. The repair order states that the parts are “currently on backorder with no ETA.” The vehicle was returned to us without the repair completed and without functioning A/C. We were advised to continue driving the vehicle while waiting for the backordered parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER — Filed 08/21/2026

The spring coil in the steering wheel started clicking and making more noise as I make every turn. I took it in to Honda dealership and the replaced the part. The next day it has started making the same noise but worse. It is louder and makes me now feel uncomfortable driving my vehicle.

FORWARD COLLISION AVOIDANCE,LANE DEPARTURE — Filed 09/17/2026

All of the safety feature lights turned on. The dealer's solution was for me to pay attention when I drive and wipe the senor because everything works fine. I was also told to bring it in and they can get the lights to turn off by turning off all of the safety features.

UNKNOWN OR OTHER — Filed 09/07/2026

Ac compressor, my 2025 Honda pilot elite, with 23k miles, AC stop working, went to Honda to get it fixed, but items are back ordered so car is not able to be repaired. Apparently multiple owners who have 2023-2026 pilot are having same issues of premature failing due to parts. And vehicle can’t be driven in SoCal heat.

UNKNOWN OR OTHER — Filed 06/27/2026

The moonroof of my car exploded on my panoramic sunroof. It was a hot summer day and I had the AC on. I opened the panoramic sunshade and as soon as it was fully open the moonroof glass upfront exploded. My family and I were very shaken, showered in glass and I almost swerved into a car that was passing me to the left. My wife had a minor cut on her arm that initially looked worse than it was. My younger son got glass in his mouth and said he swallowed some by mistake. The poor kid was crying for days thinking he was going to die. This was not a busy highway. There was no sign of debris hitting the car / moon roof. Pictures were taken after I cleaned up the broken glass around the rim of the moonroof so I could drive 2.5 miles to get off the highway without more glass falling on us.

AIR BAGS — Filed 07/26/2026

The contact owned a 2025 Honda Pilot. The contact stated that while the vehicle was parked on a neighborhood street, a vehicle crashed into the front driver’s side of the vehicle. The vehicle was driving approximately 60 MPH at the time of the crash and came to a stop upon impact. The air bags did not deploy. The vehicle was towed a local law enforcement parking lot. No warning lights were illuminated. A Police report was filed. The vehicle was destroyed. The contact and mother were injured. The contact was seated in the driver’s seat and suffered injuries to the left arm, back, and ribs, and the contact’s mother was seated in the rear driver’s side seat and suffered injuries to the left arm and both knees. No injuries were reported outside of the vehicle. Medical Treatment was required for the injuries sustained. The air bag warning light was not illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 16,000.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 05/15/2026

"On Friday afternoon, while driving alone on an open stretch of road at approximately 40 mph, my 2025 Honda Pilot's Collision Mitigation Braking System (CMBS) experienced a catastrophic malfunction and initiated full emergency braking. The brakes locked up aggressively with absolutely no vehicles, pedestrians, or obstacles present in front of me. A transient warning light flashed on the screen for a few seconds but disappeared too quickly to read. The violent deceleration slammed me forward against the driver's seatbelt, causing physical trauma. The brakes released after a few seconds, allowing me to regain control and park the vehicle. I sought medical care first thing Monday morning, resulting in a diagnosis of acute neck strain and petechiae, as well as necessitating a specialized cardiovascular evaluation to check my pacemaker function due to localized swelling under the seatbelt line. The vehicle is entirely unsafe to operate, has been parked in my garage since Friday and is currently awaiting a Honda Care tow truck for dealer transport and data retrieval."

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 04/02/2026

This car on April 2nd, 2026 did not stop. I had pulled into a parking lot. Parked in the same space I have parked in for the last 12/13? Years. Upon driving into the space .. I pressed my brakes down for the car to stop. It did not stop. The car kept going/rolling My husband the passenger told me to STOP. I heard him plainly say. I told him I am stopping. But the car would not stop. It kept going and rolling into a brick building at the end of the parking space. We braced ourselves. What else do you do when your car won’t stop I was probably goingb8 mph. Nothing fast. Not on the phone. 75 degree perfect weather in [XXX] I’ve had this car about five months. No problem at all until this incident never in my life had I ever had brakes to fail me. Well the brakes failed. Technology is built by men and programmed by men. I am a nine car Honda owner. This car has a brake technology problem. With all the technology, it should have stopped on its own. It didn’t. When brakes are applied technology should work. In this case technology failed. This car has a brake defect technology problem. Brakes were applied a car doesn’t have to have a recall on it for it not to have a technology problem. These cars are not perfect. Programmed and built by human hands. ImnsurevifvMr. Soichiro Honda sat down with me and did this problem with one of his cars.. he would surely say” I’m sorry that happened to you” I’m sorry you’re brakes did not work and they did not . American Honda needs to recognize accountability. I wish they would experience what I experienced. It would be a scary situation that is if you survived yrs, I’m sure if it happened to them. No car is perfect. This one sure isn’t. I no longer am an owner of this 2025 Honda Pilot. Death trap it’s gone to somebody else. My life is worth living Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL — Filed 04/01/2026

The contact owns a 2025 Honda Pilot. The contact stated while attempted to park the vehicle into a park spot occupied with her husband and granddaughter in the vehicle, the vehicle acceleratored independently causing the vehicle to crash into a brick wall. The contact stated that no air bags were deployed in her vehicle. The contact stated her granddaughter sustained a cut near her right eyebrow. No medical attention was required. The contact stated that a police report was filed. The contact mentioned that the vehicle was towed to a collision center. The manufacturer was notified of the failure and they are investigating the matter. The approximate failure mileage was 10,000.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 04/02/2026

On April 2nd, 2026. I was driving this car into a parking space. I had to be going 5 mph. Or slower. Probably even slower. Pulling in.. I applied the brakes of course. The car wouldn’t stop. My husband/passenger told me to STOP. I did stop. This car kept rolling and crashed/smashed/ hit the brick red building in front of us. No brake hold was displayed.. no nothing. No brake stop. Nooooo nothing. The car wouldn’t stop. I never in my life have ever experienced this.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 04/01/2026

I just drove into a parking lot at First United Methodist Church parking lot. [XXX] ng a parking space very near. Driving into the space, applying brakes like I’ve done for the last 12/13 years….the car would not stop. I applied the brakes fully down to the floor( which I’ve never had to ever do at any time) the car kept going..rolling on. My husband the passenger told me” STOP”. I did stop. I was applying the brakes as soon as approaching the parking space. The car kept on going as I said. No warning like” brake hold” which has worked another other time when getting according to this cars brain..it would show some kind of warning. It did not. No sound, no nothing to brake the car. It rolled right into the red brick building i was pulling into. their parking space. The building has about a two foot gash on it. The car did this …what kind of car doesn’t stop. With all of the sophisticated sensors or etc. It has…why, what happened? My granddaughter was in the back right passenger seat. The impact caused a gash above her forehead. A real cut, mind you. I don’t know what else to see. I’ve never experienced this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER — Filed 12/31/2025

I was pulling into an open available parking space in a hospital parking garage and the car just all of a sudden accelerated ON ITS OWN and hit the wall of parking spot. I tried to apply the brake several times before I could finally get it to stop and during this time the car was slamming into the wall area and slinging me back and forth a few times before it stopped. My life was put at risk because i got hurt badly I am brusied all over my neck, chest, legs and lots of internal brusing from the hitting of the wall repeatedly. If anyone else would've been in the car they would've been hurt as well but luckily i just dropped a passenger right before the incident. The car speeding up without warning is very dangerous! There were no warnings. I just bought the car 2 weeks before this happened and now I am scared to drive this vehicle! Vehicle has been inspected unknown if anything was found yet. I need to get the black box checked out to find out what caused this to happen.

FORWARD COLLISION AVOIDANCE — Filed 09/13/2025

The contact owns a 2025 Honda Pilot. The contact stated that while driving at 30-35 MPH, an abnormal alarm sound could be heard coming from the crash imminent braking system. The contact stated that the vehicle braked independently. The contact depressed the brake pedal. The contact stated that there were no vehicles in front. The message "brake" was displayed on the dashboard. The vehicle resumed functioning as intended afterwards. The contact sustained minor injuries, possibly whiplash. and neck pain. The contact was able to arrive at the residence without any incident. The contact stated that it was the third time the failure had occurred. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. 

SERVICE BRAKES — Filed 10/25/2025

The contact owns a 2025 Honda Pilot. The contact stated that while driving at approximately 25 MPH, the brake pedal was depressed and the vehicle did not slow down as intended. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. On another occasion, while attempting to park, the vehicle accelerated and drove over the sidewalk and crashed into the stairs to her residence. A police report was filed. The vehicle was towed to a collision center, where it was due to be repaired. The manufacturer was notified of the failure. The insurance provider was involved and suggested that the contact call the NHTS Hotline and file a safety complaint. The contact mentioned that prior to the crash, the vehicle was inspected for an unknown manufacturer recall, where the dealer informed that the brake inspection passed. The failure mileage was approximately 8,000.

AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM — Filed 07/11/2025

Multiply communication failures with the CAN Communication failures found across ECM/PCM/TCM and sensor issues with ADAS components. The vehicle had a surge acceleration after a stop sign and when the auto start stop engaged the vehicle surged forward and, in an effort, to control the vehicle side swiped another vehicle before crashing into a home. Engine was still surging after multiple efforts to stop the engine surge. The engine stopped the surge after hitting the park button multiple times. NO warning lights or sounds and no air bags deployed. The vehicle has been repaired by a body shop and inspected by the manufacturer.

EXTERIOR LIGHTING — Filed 08/23/2025

The issue is that the rear light on both sides has a sharp plastic edge and I’ve actually cut myself on it twice. I took it to the dealer, and they said they couldn’t really replace it because it’s the same on other Honda Pilots, so it seems to be a common issue. Basically, it’s a safety concern with that sharp edge.

SERVICE BRAKES — Filed 05/21/2025

* The brakes failed on the car resulting in an at fault accident. The recalled was issued 3 weeks after the accident. * safety is put at risk as this resulted in a car accident because the car would not stop. It endangered the occupants of the Honda and the vehicle that was hit. *No as the recall was issued a little late, insurance had already handled the claim. * No Honda refuses to go to the car to inspect, the car is not able to be moved to the dealership *No warning messages *

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE — Filed 05/01/2025

My 2025 Honda Pilot’s Collision Mitigation Braking System and backup sensors have failed three times at low speed, resulting in collisions with objects directly behind or in front of the vehicle. These include a front collision with a tree, running over a small tricycle, and backing into a tree — all under 5 mph with sensors fully enabled. The system failed to detect or respond in any instance. This is a critical safety failure

UNKNOWN OR OTHER,BACK OVER PREVENTION — Filed 05/01/2025

The backup camera, parking sensors, and automatic braking system failed to function properly on my 2025 Honda Pilot Touring during two separate incidents, both resulting in collisions with stationary objects (trees). In both cases, the rearview camera displayed only the ground, and the audible alerts and automatic braking system did not activate, despite all safety features being enabled and set to maximum sensitivity. I specifically purchased this vehicle for its advertised safety systems, which did not engage or warn me in either instance. This malfunction put my safety and the safety of others at risk, especially in residential or pedestrian areas. The vehicle has not yet been inspected by the manufacturer or a dealership, but the damage is available for inspection upon request. There were no warning lights or error messages prior to or during the failures.