2015 Jeep Compass Complaints

UNKNOWN OR OTHER — Filed 01/03/2026

Both headrests on our 2015 Jeep Compass have deployed. It happened while parked in our driveway and without warnings or symptoms. The headrest in the passenger's side happened first, then maybe two months later the headrest in the driver's side deployed. Both times the car was in the driveway not in use. This is a safety hazard because in case of an accident the headrest is not protecting our heads. I have seen many other Jeep owners having the same issue and it has not been resolved. I called one of the Chrysler dealership near me and they said I would have to pay out of pocket, which doesn't make sense since this is a Jeep failure.

ENGINE AND ENGINE COOLING — Filed 02/07/2026

The contact owns a 2015 Jeep Compass. The contact stated that while driving approximately 40 MPH, the vehicle stalled. The contact stated that a pedestrian assisted with jumpstarting the vehicle, and the vehicle moved several feet but stalled again. The Police arrived, but a police report was not taken. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed, and DTC: P0335 (Crankshaft Sensor Failure) was retrieved. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM — Filed 11/21/2025

I'm not sure if these are related incidents or not, but at the end of Nov. 2025 I was driving in heavy traffic when all of a sudden I noticed a warning light on the dash came on. Then as I kept going another light, and another, each one about a minute apart until all of the warning lights were on. Then the car started cutting out and then it just died. I had been making my way over out of traffic because of the warning lights all coming on, but the car died before I could get all the way over. I had to be pushed out of traffic and into a parking lot. I spent the next 4 hours trying to get it started, a mechanic I called said it was most likely the alternator. Being it was 10p I couldn't get it fixed until the next morning. I bought a new alternator and had the mechanic fix it the next day and everything was fine. No problems at all until about 3 weeks later when I came out of a store at 9pm and the car wouldn't start. I tried several times, it was turning over no problem, it had plenty of power but wouldn't start. After about an hour of trying it finally started up. I hadn't done anything just kept trying it. There were no warning lights, no nothing. It just started and ran fine. Now it has been about 3 weeks since that incident and it has been having many problems. It is completely unreliable and will die while I'm driving it. There is no warning lights that come on. I never know if or when it's going to do it. The check engine light will come on but when I took it to a shop to have them see what was wrong, the check engine light was not on. I have done this twice and both times the check engine light is off when I get there. It has died in the middle of traffic and starts right back up, it has done it many times and won't start up again for half an hour. There is no warning, no signs, it just does it. This of course is very unsafe and dangerous. I am at a loss as to what to do. I read there is a problem with this car and a sensor that goes bad.

FORWARD COLLISION AVOIDANCE — Filed 08/01/2025

Component or System Involved: ABS module (Anti-lock Braking System), with apparent impact on transmission and engine performance. The component is still installed in the vehicle and available for inspection upon request. Safety Risk: The vehicle will not drive over 45 mph or exceed 3,000 RPM, which presents a serious safety risk when attempting to merge, change lanes, or maintain safe speeds in traffic. The car has also shut off unexpectedly while in the driveway, raising concerns about stalling while driving. Service Confirmation: The issue was diagnosed and confirmed by Jeep Napleton in Kissimmee, FL as a failed ABS module. The replacement part has been on national backorder since March 2025. There was no ETA until September, when the estimated arrival date was September 17. That date has been pushed back several times, with the current ETA now October 8, 2025 — with no guarantee it won’t be delayed again. Inspection History: The vehicle was inspected and diagnosed by an authorized Jeep dealership (Jeep Napleton). The ABS module failure has not been inspected by police or insurance representatives. Warning Lamps and Symptoms: Dashboard warning lights for ABS, transmission, and check engine have been on consistently. Symptoms first appeared in March 2025. The car has about 100,000 miles on it.

SEATS — Filed 07/25/2025

Passenger headrest exploded while parked - thankfully it happened overnight while no one was in the seat. I checked online and there’s tons of reports of this exact issue with no way to repair it or recall it. There’s only the option to replace it from a parts store and it’s $500. Please enforce this as a recall.

SEATS — Filed 08/05/2024

The contact owns a 2015 Jeep Compass. The contact stated that while reversing, the front driver’s side headrest unexpectedly deployed. The contact stated that there was no impact to cause the headrest to deploy, creating a safety hazard for the driver. The vehicle was taken to the dealer, where it was diagnosed and determined that the plastic bracket holding the mechanism had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

AIR BAGS — Filed 03/10/2025

The contact owns a 2015 Jeep Compass. The contact stated while driving 25 MPH, the air bag warning light illuminated. The contact stated that the air bag warning light was illuminated intermittently. The contact inquired with the dealer if there was a recall associated with the VIN. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,500.

SEATS — Filed 01/02/2025

Driver's side headrest exploded. Fortunately, the car was parked at the time, so no injuries. I understand that this is a known defect, but that a recall still hasn't been issued.

POWER TRAIN — Filed 12/01/2024

The minute the front tires start to slip on any surface, I lose power in the engine, I don't have front wheel drive or 4x4. The 4x4 light comes on the dash with an exclamation point and flashes. It rear drive shaft doesn't engage. This makes my vehicle useless. The smallest amount of mud, snow or ice/slush-the vehicle just doesn't work. Its very dangerous to be driving when this happens! I've seen some jeep Cherokees being recalled for the PTU (power train unit), but that's only something with the computer system. This problem I'm experiencing makes me believe the PTU is no good, and if that's the case this is going to be at least a $2500 fix or more!! I am not the first owner on this vehicle, I think I'm the 2nd. Why doesn't Chrysler give a full powertrain warranty regardless of which owner you are?!

AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES — Filed 03/12/2024

This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50 minutes to and from work each way 5 days a week. Ontop of that. The headrest EXPLODED while we were on the highway. And is now just dangling off the seat. There are several other issues with this particular vehicle, like some days. It decides to turn on, others it doesn't. Evidently there is "nothing wrong with it" when we take it in. The key gets stuck on the ignition. We paid $11,000+ for this vehicle, and if you ask me, it's a lemon from the factory, and a safety problem.

UNKNOWN OR OTHER,ENGINE — Filed 07/01/2024

I can be driving or at a stop and the vehicle shuts off randomly. No lights come on the dash and no codes or stored codes when hooked to a scanner.

ELECTRICAL SYSTEM,ENGINE — Filed 03/01/2023

It’s been over a year since I’ve experienced stalling problems with my Jeep. At first, it would happen every once in a while. Now, it occurs everyday. There doesn’t appear to be a trigger as it happens while driving on an interstate, highway, while turning, etc. My Jeep will completely shut off and I will lose power steering. This has left me stranded in the middle of roads and on highways numerous times. The only thing I can do is put the car in park, turn the ignition off, put my safety hazards on, and pray no one hits me until it starts back up again. This has been a big mystery as no indicator lights appear on the dash board, nor do any codes appear on the reader when plugged into the vehicle. Many others Jeep owners have experienced this exact same issue and I have not been able to find the root cause of the issue and neither have the Jeep manufacturer dealerships.

VEHICLE SPEED CONTROL,SERVICE BRAKES — Filed 06/15/2024

ABS and anti-slip Lights they are on

FUEL SYSTEM, GASOLINE,SEATS — Filed 06/17/2024

The contact owns a 2015 Jeep Compass. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related to the gas cap, and the vehicle was serviced. The contact stated that while driving 20-30 MPH after picking up the vehicle from the dealer, the front passenger's side seat head rest deployed without impact. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,329.

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE — Filed 09/30/2023

My 2015 Jeep Compass will randomly stall while I am driving... randomly breaking while im driving. Then very frequently it will not let me drive past 20 miles per hour (sometimes slower than this). It randomly acts like this. It always feels like it does not want to accelerate... it will sometimes but most times doesn't. I have taken it to both a private service center and to the dealership multiple times. The dealership states each time they see nothing wrong with my car. No codes pop up. Also when this happens nothing pops up on my dashboard. Driving this car has put me at risk multiple times that I refuse to drive it now. The last time I drove it, it was going 10 mph and I was reversing into my driveway and the car randomly sped up while I was reversing then went back to going super slow. I know someone in the same area as me with a jeep and she said her jeep has been doing similar things and the dealerships don't know what's wrong with it. The car has a mind of its own and is unsafe to me the driver and the drivers around while it is on the road. Nothing was wrong with my car prior to this... this randomly started happening and never stopped months later.

UNKNOWN OR OTHER — Filed 08/29/2021

While driving at a constant speed without being rear ended passenger side headrest deployed slamming into the back of the passenger head. Passenger’s head was knocked forward with violent force. There have been reports of others having the same thing happen with the headrest in the jeep compass. Police were not notified. Dealership will be contacted this week about the headrest malfunction.

SEATS — Filed 07/13/2021

The contact owns a 2015 Jeep Compass. The contact stated while driving 35 mph, he heard an abnormal sound and saw the front passenger’s headrest had partially deployed. The contact stated no warning light was illuminated. The contact stated that his son was seated in the front passenger’s seat and indicated that his head was hurting after the failure occurred but did not seek medical attention. The contact called the local dealer but had not been able to speak to anyone. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 152,000.

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE — Filed 04/09/2021

I SEEN ON THE INTERNET THERE WAS A RECALL ON MY JEEP MAKE AND MODEL FOR CATALYTIC CONVERTER PROBLEMS...I JUST HAD TO SPEND A LITTLE OVER $4,000 IN REPAIRS BECAUSE MY VEHICLE CAUGHT ON FIRE. WHEN I GOT IT TO MY INSURANCE THEY COULDN'T FIND ANYTHING WRONG BUT WOULDN'T START. WHEN I TOOK TO GARAGE THEY FOUND THAT BOTH MY CATALYTIC CONVERTERS HAD DISINTEGRATED FROM THE INSIDE OUT AND I HAD TO REPLACE BOTH AMONG OTHER THINGS. IS THERE ANY WAY I CAN GET COMPENSATED? I HAVE HAD IT BACK FROM GARAGE FOR FEW WEEKS AND NOW AM HAVING PROBLEMS WITH IT STARTING.

AIR BAGS — Filed 10/09/2020

VEHICLE WAS PURCHASED USED FROM CARMAX IN APRIL 2018 *(NEVER ALERTED TO ANY RECALLS. ) 10/09/2020 CAR DRIVING ON EXPRESSWAY / CAR WAS ROLLED IN ACCIDENT / TOTALED/ NO AIRBAGS DEPLOYED

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL — Filed 01/25/2019

THROTTLE CONTROL FAILURE WHILE OPERATING VEHICLE. HAS HAPPENED MULTIPLE TIMES WITH NO REAL ANSWER FOR REPAIR OR CAUSE FOR FAILURE. CAUSES: LOSS OF CONTROL, SPEED AND ACCELERATION ON HIGHWAY. VERY DANGEROUS SITUATION THAT CAN POTENTIALLY CAUSE DEATH AND/OR SERIOUS ACCIDENT IF NOT CORRECTED. ## VIN PASSED ## JEEP COMPASS 2015 ##

SEAT BELTS,SERVICE BRAKES — Filed 08/08/2018

ABOUT 10 DAYS AGO, MY JEEP COMPASS WAS INVOLVED IN AN INCIDENT WHERE I HAD TO APPLY MY BRAKES ALL OF THE SUDDEN, AS A DEER JUMPED RIGHT IN FRONT OF MY VEHICLE,OUT OF BUSHES. AS I WAS APPLYING BRAKES, THE ABS BRAKES DID NOT ENGAGE, AS MY BRAKE PEDAL DID NOT TAP BACK, AND WHEN JEEP FINALLY STOPPED, DRIVER SEATBELT DID NOT LOCK, AS IT SHOULD HAVE, AND I HAVE HIT MY HEAD ON THE CEILING, AT THE POINT WHERE IT MEETS THE WINDSHIELD. THE INCIDENT HAS REOCCURRED WITH SEATBELT FAILING TO LOCK AGAIN, TODAY, 10 DAYS AFTER THE ISSUE WAS REPORTED TO JEEP OFFICIALS, WHO HAVE FAILED TO TAKE IMMEDIATE AND APPROPRIATE ACTION IN THIS POTENTIAL LIFE THREATENING MATTER. AS I HAVE EXCRETED ALL AVAILABLE RESOURCES OF GETTING HELP IN THIS INCIDENT RESOLUTION,I KINDLY ASK U.S. GOVERNMENT TO TAKE CHARGE OF THIS ISSUE AND INVESTIGATE IN AN APPROPRIATE MATTER, AS I MAY BE NOT THE ONLY OWNER AFFECTED BY THE DRIVER SEATBELT FAILURE AND THIS ISSUE NEEDS TO BE ADDRESSED BEFORE POSSIBLE FATALITIES OCCUR RELATED TO SIMILAR VEHICLES BEING INVOLVED IN ACTUAL MVAS AND DRIVER SEATBELT NOT ENGAGING THE LOCKING MECHANISM, WHEN NEEDED. AS IN BOTH INCIDENTS MENTIONED ABOVE, MY VEHICLE WAS IN MOTION COMING TO A COMPLETE STOP AS A RESULT OF BRAKE PEDAL APPLICATION. BOTH INCIDENTS TOOK PLACE ON RURAL ROADS WITH AVERAGE SPEED LIMIT OF 45MPH. *TT *DT*JB

AIR BAGS,SEAT BELTS — Filed 05/21/2018

VEHCILE WAS INVOLVED A A 50 MPH FRONT END COLLISION WITH A GUARD RAIL ON A STATE HIGHWAY. THE VEHICLE SUFFERED EXTENSIVE FRONT END DAMAGE. THE AIRBAGS DID NOT DEPLOY AND THE DRIVER'S SEAT BELT DID NOT LOCK UP.

UNKNOWN OR OTHER — Filed 08/05/2015

VEHICLE SPONTANEOUSLY CAUGHT FIRE. WHILE AT A DRIVE THRU WINDOW I HEARD A POP NEAR THE STEERING WHEEL AND THE FIRE SHOT OUT FROM UNDER THE DASH IN THE AREA OF THE STEERING WHEEL. THE WHOLE CAR THEN BECAME ENGULFED IN FLAMES. I SUSTAINED 3RD DEGREE BURNS OF MY STOMACH AND RIGHT THIGH

AIR BAGS — Filed 06/03/2015

TL* THE CONTACT OWNS A 2015 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,400....UPDATED 07-08-15 *BF UPDATED 12/4/2015 *JS

ELECTRICAL SYSTEM,STRUCTURE,ENGINE — Filed 04/18/2015

I WAS PROCEEDING THROUGH A GREEN LIGHT. A CAR COMING FROM MY LEFT RAN THEIR RED LIGHT AT FULL SPEED (APPROX. 30 MPH) AND CRASHED INTO MY CAR. MY ENTIRE FRONT END WAS DAMAGED. IT WAS PUSHED IN AT LEAST 10-12" ACCORDING TO THE RESPONDING FIRE DEPARTMENT & EMT'S MY AIRBAG SHOULD HAVE ABSOLUTELY GONE OFF AND IT DID NOT. I WAS TRANSPORTED TO THE HOSPITAL FOR NECK PAIN. LUCKILY NOTHING IS BROKEN BUT I HAVE SEVERE NECK, BACK, AND HEAD PAIN ALMOST A FULL WEEK LATER. I AM STARTING PHYSICAL THERAPY NEXT WEEK. *TR