2016 Jeep Compass Complaints

ENGINE AND ENGINE COOLING — Filed 01/01/2026

The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was towed from the scene. The dealer was contacted, and the camshaft sensor was updated; however, several weeks later the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE — Filed 07/11/2026

Component: Engine / Electrical System / Power Train VIN [XXX] Description of Safety Defect: The vehicle experienced a sudden, catastrophic loss of engine power and completely shut off while traveling at highway speeds. This total engine failure disabled the vehicle on an active highway, forcing an emergency maneuver to reach the shoulder. This incident occurred less than four months after an authorized manufacturer dealership charged over $3,400 to repair the engine's air-induction vacuum and fuel systems. The sudden stalling on a high-speed roadway directly endangered the driver and a [XXX] passenger who were left stranded on the highway shoulder in extreme weather conditions. The vehicle was completely inoperable and required an emergency flatbed tow from the highway back to the repair facility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEATS — Filed 08/01/2026

Spontaneous deployment of passengers headrest . A safety system defect causing passengers concerned discomfort ! Plastic mechanism failure CANNOT be repaired. Headrest must be replaced by Jeep covered regarding the safety & security of their customers. Headrest deployed problem encountered has been reported in many Jeeps. FCA US LLC due to safety should correct the problem , at no charge , even if the vehicle is out of warranty and are not the original owner…. Please contact me aSAP THANK YOU.

ENGINE AND ENGINE COOLING — Filed 07/30/2026

The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the vehicle failed to accelerate, shuddered, and the air conditioner was inoperative, and the vehicle coasted before coming to a complete stop. The contact restarted the vehicle and the vehicle returned to normal operation. The check engine warning light was intermittently illuminated. The failure had occurred on several occasions. The contact researched and became aware of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was taken to an independent mechanic where it was suggested that the contact should take the vehicle to a dealer and that the crank shaft position sensor wiring connector or sensor needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed and determined that the crankshaft position sensor wiring connector or sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 59,000.

UNKNOWN OR OTHER — Filed 07/04/2026

Since purchasing this vehicle in 2022 the crankshaft position sensor has been replaced 4 times (twice by the dealer in 2022, once in 2023 and once in 2024) and now it is dying while driving once again with the check engine light indicating that it is once again the crankshaft position sensor

ENGINE AND ENGINE COOLING — Filed 07/17/2026

The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact pulled over to the side of the road and waited for approximately 20 minutes before restarting the vehicle. The vehicle was restarted and driven to the residence. The contact stated that at the residence, the vehicle remained running but failed to operate properly. No warning light was illuminated. The contact referenced NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); as a possible cause for the failure; however, the vehicle was repaired, but the failure occurred. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 100,000.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER — Filed 07/15/2026

Car stalls turns off by itself could be at red lights or even while driving twice already!! Needs to be recalled as well and repaired pls repairs cost thousands!!! Not safe!! I have owned it for 4-5 years and it has happened maybe 7-8 times but most recently this week twice!!

ELECTRICAL SYSTEM,ENGINE — Filed 07/06/2026

The crankshaft position sensor is throwing a code , and the car want turn over .

SEAT BELTS — Filed 06/27/2026

The seatbelts in the drivers and passenger sides are disconnecting without pressing the release button

STEERING,SUSPENSION,POWER TRAIN — Filed 06/09/2026

Brake caliphers went bad 2 days after I purchased, now a heavy humming sound that I literally feel vibration in my seat, loud weird noise when making sharp turns, turning the wheel while in park grinding noise, loud rumbling when air conditioner is on, jerking forward when press on gas. This car is horrible

AIR BAGS — Filed 08/27/2023

I was driving my vehicle and out of nowhere the airbag in the driver's seat exploded. The vehicle is available for inspection. I almost wrecked. The vehicle has not been inspected by thr manufacturer yet. I left a message for the service manager at my local jeep dealership. There were no warning lights on prior to deployment.

SEATS — Filed 05/27/2022

As I was backing out of a driveway, I heard a loud pop and felt something hit me in the back of the head really hard. My headrest burst open spontaneously. I now have a bad headache and sore neck.

SEATS — Filed 08/02/2021

While backing out of driveway the driver side active head restraint spontaneously deployed hitting my teenager driver in the back of the head.

AIR BAGS — Filed 09/24/2020

I WAS IN A HEAD-ON COLLISION ON 9/24/2020. THE CAR IS BEING INSPECTED FOR REPAIRS NOW AND I AM DEALING WITH THE INSURANCE CLAIM AT THIS TIME. MY AIRBAGS DID NOT GO OFF AT A SPEED OF 35-40 MPH, STRIKING THE VEHICLE THAT WAS AT-FAULT, AND THEN A METAL POLE. FORTUNATELY DID NOT HAVE MY DAUGHTER WITH ME.

ENGINE — Filed 06/07/2020

TL* THE CONTACT OWNED 2016 JEEP COMPASS. THE CONTACT STATED THAT SHE PARKED THE VEHICLE IN A PARKING LOT AND WAS NOTIFIED WHILE IN A STORE THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT SMOKE AND FLAMES WERE SEEN COMING FROM THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DESTROYED AND TOTALED. THE CONTACT HAD NO INDICATORS OF THE FIRE OCCURRING. THERE WAS NO POLICE REPORT FILED THAT THE CONTACT WAS AWARE OF. THE FIRE DEPARTMENT INTERVIEWED THE CONTACT AND FILED A REPORT. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE WRECKAGE WAS TOWED AWAY TO A SALVAGE YARD. THE FAILURE MILEAGE WAS 36,000. *DT

SEAT BELTS — Filed 02/28/2019

I WAS INVOLVED IN AN ACCIDENT ON FEBRUARY 28, 2019 WHEN I VEERED OFF INTO A DITCH, MY VEHICLE FLEW INTO THE AIR AFTER HITTING A DRIVEWAY, AND FLIPPED AT ABOUT 55 MPH. I WAS DRIVING ON A RURAL FARM TO MARKET ROAD. I WAS DRIVING AND THE ONLY ONE IN THE VEHICLE. MY SEATBELT NEVER LOCKED AS I WRECKED. IT WAS BUCKLED BUT NEVER ENGAGED. I SUBMITTED TO JEEP FOR REVIEW AND THEY DENIED MY CLAIM AND SAID THE SEATBELT WAS WORKING PROPERLY. MY SEATBELT WAS ALL THE WAY STRETCHED OUT AND EVEN FRAYED AT THE TOP WHERE THE LOOP IS. MY L1 INSTANTLY BLEW UP INTO MY SPINAL CORD AND I SUFFERED SEVERE INJURIES.

AIR BAGS — Filed 12/25/2018

ACCIDENT ON 12/25/2018 THE TRUCK WAS DEAM TOTAL BUT NO AIR BAG WAS DEPLOYED , ..*BF... *TR

AIR BAGS,STRUCTURE,VISIBILITY/WIPER — Filed 05/03/2018

TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB

AIR BAGS — Filed 04/04/2018

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE AIR BAG EXPLODED AND BURNED BOTH OF HER HANDS. IN ADDITION, THE CONTACT SUFFERED CHEST AND ABDOMINAL PAIN FROM THE IMPACT OF THE AIR BAG EXPLOSION, WHICH REQUIRED MEDICAL ATTENTION. ENTERPRISE CAR SALES (501 S. GOVERNOR PRINTZ BOULEVARD, LESTER, PA 19029) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

ENGINE — Filed 06/14/2017

AFTER STARTING THE VEHICLE AND LETTING IT RUN FOR A FEW MINUTES, WE TURNED OFF THE ENGINE AND LEFT THE VEHICLE. WITHIN A FEW MINUTES, WE NOTICED A FIRE IN THE ENGINE COMPARTMENT. WE ATTEMPTED TO PUT OUT THE FIRE WITH THREE EXTINGUISHERS BUT WERE NOT ABLE TO DO SO. ANOTHER EMPLOYEE CALLED 911 AND THE LOCAL FIRE DPT. PUT OUT THE FIRE. THE VEHICLE WAS A TOTAL LOSS. WE CONTACTED CHRYSLER WHO SENT AN INVESTIGATOR TO INSPECT THE DAMAGE. CHRYSLER LATER SENT US AN E-MAIL STATING THEY COULD NOT DETERMINE THAT THE FIRE WAS A RESULT OF A "MANUFACTURING OR ASSEMBLY ERROR". WE BELIEVE THE DAMAGE IS A RESULT OF A DEFECT IN THE VEHICLE. EVEN THOUGH THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY, CHRYSLER REFUSES TO COVER THE LOSS.

STRUCTURE,WHEELS,UNKNOWN OR OTHER — Filed 01/12/2017

ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.

SERVICE BRAKES — Filed 02/01/2017

TL* THE CONTACT OWNS A 2017 (NA) JEEP COMPASS. WHILE DRIVING THE VEHICLE, IT BEGAN DRIVING IN CIRCLES. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND UNKNOWN REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 230. UPDATED 06/02/17*LJ THE SENCOND INCIDENT, THE CAR WAS BACKED OUT AND VEHICLE SUDDENLY PICKED UP SPEED AND BRAKES FAILED TO STOP THE VEHICLE. THE THIRD INCIDENT , VEHICLE DID NOT STOP AT STOP SIGN. *AS

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE — Filed 12/09/2016

ON DECEMBER 9, 2016 I RENTED A JEEP COMPASS AND ON THAT DAY I HAD A ROLL OVER ACCIDENT. I WAS DRIVING IN THE COUNTRY. VERY LOW TRAFFIC AREA. BEFORE APPLYING THE BRAKE, I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS - FIFTEEN TO TWENTY MPH ON FRESH SNOW AND SOME PACKED SNOW OVER A PAVED ROAD BASE. AT ABOUT TWENTY TO TWENTY FIVE FEET BEFORE A STOP SIGN I BEGAN TO APPLY THE BRAKE. THE BRAKE DID NOTHING. THERE WAS CLICKING NOISES AND THE COMPASS SEEMED TO ACCELERATE. I CONTINUED TO APPLY THE BRAKE AS I ROLLED THROUGH THE STOP AREA FOR THE STOP SIGN. THE PAVED ROAD ENDED AT THE STOP SIGN AND TURNED INTO A DIRT ROAD BASE. AT THIS POINT I TURNED THE WHEEL AS THE MOMENTUM CONTINUED. I WAS HOPING THE DIRT ROAD BASE WOULD PROVIDE GRAB FOR THE TURNED FRONT TIRES AND STEER THE COMPASS TO THE DIRECTION OF THE DIRT ROAD. THERE WAS NO GRAB AND THE COMPASS CONTINUED TO DRIVE ACROSS THE DIRT ROAD FOR ABOUT ANOTHER TWENTY FEET AS I CONTINUED TO APPLY THE BRAKE. I HAD APPLIED THE BRAKE FOR ABOUT FORTY-FIVE FEET WHEN I SEE THE TEN FOOT DROP DITCH AHEAD OF ME. THE COMPASS DIDN'T SLOW, EVER. IT SEEMED TO ACCELERATE. IT WOULDN'T BE DIRECTED BY STEERING IT. I HAD NO CONTROL OVER IT. AT THIS POINT I DID ALL THAT I COULD THINK OF TO AVOID AN ACCIDENT. I LOOKED AT THE DITCH AND KNEW THAT THE SUV AND I WOULD RECEIVE DAMAGE. THE COMPASS ROLLED INTO THE DITCH. WHEN THE SUV FINALLY STOPPED I WAS UP SIDE DOWN. FOR ME TO BEST DESCRIBE THIS JEEP COMPASS IS THAT IT WAS A "TERMINATOR". IT HAD A MIND OF ITS OWN. ONCE I APPLIED THE BRAKE, I HAD NO CONTROL OVER IT. *TR

SUSPENSION,STRUCTURE — Filed 06/19/2016

I WAS ON A VACATION TRIP AND MY SON WAS DRIVING. THE STEERING WHEEL LOCKED UP AND HE CRASHED INTO A POLE. MY WIFE AND I THOUGHT THE STEERING WAS ROUGH BUT THOUGHT IT WOULD EASE UP. AFTER THE CAR WAS HIT THE AXEL ON THE RIGHT PASSENGER SIDE WAS DESTROYED. HE WASN'T MOVING FAST ENOUGH FOR THE AXEL TO GET DAMAGED WHICH LEADS ME TO BELIEVE THE AXEL WAS POORLY CONSTRUCTED IN THE FIRST PLACE. NO MY CAR IS STUCK IN A FRIEND'S DRIVEWAY WITH NO WAY OF GETTING IT HOME. THIS HAS BEEN A NIGHTMARE.

AIR BAGS — Filed 02/13/2016

THIS CAR WAS A RENTAL CAR. MY SPOUSE WAS DRIVING THIS CAR AND WAS INVOLVED IN A CAR ACCIDENT. HE WAS HIT BY A CAR AND THEN PUSHED INTO ANOTHER CAR. THE JEEP WAS TOTALED BUT YET NOT ONE AIRBAG WAS EVER DEPLOYED. THERE WAS SUPPOSED TO BE SIX AIRBAGS IN THIS VEHICLE BUT NOT ONE EVER DEPLOYED. MY HUSBAND SUFFERED A MINOR HEAD INJURY AS A RESULT.