2023 Jeep Gladiator Complaints

UNKNOWN OR OTHER — Filed 10/06/2026

The interior driver's side door latch lever is experiencing extreme delamination. The "liquid chrome" silver coating has cracked and peeled away from the plastic lever. This has created a razor-sharp edge that poses an immediate safety hazard, acting like an open razor blade when trying to unlock and exit the vehicle. My wife cannot open her door without actively risking laceration to her fingers a second time. I have attached pictures. This vehicle currently has only 34,862 miles on the odometer—well under the 36,000-mile factory threshold. While I understand the 3-year calendar threshold technically lapsed on September 15, we are only 3 weeks past that date. This is an obvious material failure and a well-documented factory defect across the Gladiator/Wrangler platform, not normal wear and tear. Since the vehicle is safely under the mileage limit, missed the calendar date window by only three weeks, and the defect presents an active risk of injury, I request a Goodwill Warranty Exception to cover 100% of the replacement parts and labor at our local dealership in Mt. Orab Chrysler, Dodge, Jeep and Ram 110 Gabbard Way, Mt. Orab Ohio, OH 45154 Please review this case immediately, log it as an active cabin safety concern, and provide a corporate case number and a resolution to ensure this vehicle is safe for my wife to drive. Just to mention a few other things, you can pull the report for the VIN number for this vehicle. When we first got it, it had a fuel tank issue; next, it required replacing all the clutch plates. Now, the concern is that my wife was physically hurt. This is a well-documented manufacturing failure across the 2018–2026 Jeep Wrangler (JL) and Gladiator (JT) platform. The components regularly delaminate under normal use conditions. Despite this being a known widespread defect, no active safety recall has been issued by the manufacturer to correct the physical hazard.

ELECTRICAL SYSTEM,VISIBILITY/WIPER — Filed 09/10/2026

I believe it is the blend door actuator, the heat when on defrost automatically switched between hot to ice cold which fogs up windows and causes other issues. Brought the vehicle in for for the current recall along with service on this, and this was not looked at. When the temp changes the A/C is turned off and temp is turned up to clear the window. It starts blowing ice cold air that fogs up the window almost instantly

ENGINE — Filed 03/18/2026

5800 miles, the engine failed due to a connecting rod failure. Chrysler replaced the engine at no cost. Oil changes were done at the year mark as the mileage limit was not reached. Dealership indicates they replace several 3.6 engines a month for warranty failures Castle Rock Jeep, Castle rock Colorado.

SERVICE BRAKES — Filed 05/18/2026

Parking brake would not hold vehicle on hill. When the handle was released, a metalic clinking noise was heard. Castle rock jeep dealership said all was fine. Upon my inspection, I found the parking brake cable connection under teh center console was no longer connected. The cable was reconnected, and the cable was tightened to specifications indicated my Jeep. THe vehicle had 6200 miles on it. p.s. THis was after the warranty replacement of the engine. THe dealership indicated they tested several other jeeps and they all acted as mine. No concern for safety.

FUEL/PROPULSION SYSTEM — Filed 05/18/2026

while completly filling the vehicle with gasoline, fuel sprays out of teh filler neck onto the vehicle and ground. This has happened many times, at reputible gas stations (Costco, Sams, walmart, Loaf and Jug). Dealership replaced original filler tube. But problem still exists. Shared video with dealership and they indicated they had no problems Castle Rock Jeep, Castle rock, COlorado

POWER TRAIN — Filed 05/18/2026

The vehicle does not have linerar acceperation. At times from a start, cold or warn engine, the vehicle will abruptly accelerate harder than the gas pedal was pressed. at light throttle, the vehicle will surge, shutter or chug. Erattic acceperation. after the engine replacement for a connecting rod bearing failure, the engine was running rough, poor mileage and stalled on a wet and cold morning (32degrees, raining). The stall happened on the deaccel lane of the interstate 25 (65 mph). THe dealership replaced one injector and said the problem was fixed. But it is not. Vehicle has not stalled, but we have not had the cold/wet weather.

STEERING — Filed 06/04/2026

The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

STEERING,ELECTRICAL SYSTEM — Filed 06/06/2026

The vehicle suffered a catastrophic, systemic high-speed CAN C data bus loop collapse (Diagnostic Trouble Code U0002-00 "Bus Off"), resulting in an immediate, total loss of communication across almost all primary factory control modules—including the Body Control Module (BCM), Powertrain Control Module (PCM), Transmission Control Module (TCM), and ABS gateway. The vehicle is completely immobilized. This specific network data loop shares an exact architectural footprint and physical circuit link with the high-current electrical defects targeted under active, open Federal Safety Recall Campaign 21D (NHTSA Campaign 21V-363) for this VIN. The franchise dealership (Jacksonville CJDR) is actively using cosmetic visual framing of secondary aftermarket accessories to avoid executing baseline electrical isolation of this factory defect. Furthermore, the facility is demanding a predatory, upfront out-of-pocket retail diagnostic fee of $1,188.15 "to start" before they will address the network crash. This extortionate pricing barrier is being used to actively block a consumer from accessing a mandatory federal safety campaign remedy on a compromised, high-risk circuit. Official factory wiTECH 2 diagnostic screenshots confirming the complete vehicle network blackout are attached to this file.

SUSPENSION,POWER TRAIN — Filed 11/20/2025

Vehicle has been in the shop at 17,000 miles and had a complete transfer case, front and rear output shafts and rear Danna 44 (Max Tow) replaced in November of 2025. In June of 2025 vehicle has been in another shop for the same issues that occurred before these driveline repairs for three weeks now. Shop can not diagnose issues after three weeks. A star report has been made and Jeep is sending a technician to diagnose.

STEERING,SUSPENSION,WHEELS — Filed 05/01/2026

Jeep Death Wobble. Going 60, hit a bump and then the entire front end of Jeep started jumping back and forth so badly, I thought the Jeep was coming completely apart and I was going to crash. Applying the brakes didn't help, the steering seemed out of control, I was terrified and felt like I was going to lose going to lose control of the vehicle or crash into an oncoming vehicle! Thank God I didn't! I just had to wait till the vehicle slowed down and it eventually it stopped. This is now the 3rd time it happened in the passed week.

UNKNOWN OR OTHER — Filed 03/19/2026

Back glass shattered spontaneously. It is on Jeep website that it is know to be a manufacturer of defect. Dodge/Jeep will not repair or offer any assistance. It's a 2023 Jeep gladiator milage is under 30,000 miles. It garage kept and only driven 1 day a week and sometimes not even that.

STEERING,SUSPENSION — Filed 01/02/2026

My 2023 Gladiator currently has 36,000 miles and is experiencing severe front-end vibration commonly referred to as “death wobble.” The issue occurs at approximately 60 mph when hitting a bump on the highway, causing the steering wheel and front end to shake violently. I have scheduled an appointment with an authorized Jeep dealer for inspection. This condition has nearly caused an accident, as I was traveling on a busy highway and had to slow down abruptly and pull over to regain control. There are no warning lights, messages, or other noticeable symptoms.

ELECTRICAL SYSTEM — Filed 02/11/2026

The battery keeps draining. It’s done it twice in 1 year, 2 different batteries

FUEL/PROPULSION SYSTEM — Filed 09/07/2025

Cut off on me while driving. Loss power in middle of street almost cause me to hit another vehicle. Took it to repair under warranty they took almost 2 months to repair. Did some research and apparently this is a common issue on these trucks ans it is still not a recall about it. Dealership replaced same fuel injection pump it had. So basically it will happen again sometime soon. My vehicle only has 17k miles.

FIRERELATED — Filed 01/08/2026

The contact owned a 2023 Jeep Gladiator. The contact stated that while the vehicle was parked on a private road, but turned on, a fuel odor was detected inside the cabin. No warning light was illuminated. A few minutes later, the engine compartment on the passenger side caught fire. The contact's husband and their pets were able to safely exit the vehicle without injury. The vehicle burned to the ground. The fire department arrived and extinguished the fire. A fire department report was filed. The insurance company was notified of the failure, but had not yet declared the vehicle totaled. The contact related the failure to NHTSA Action Number: PE24024 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

VEHICLE SPEED CONTROL — Filed 05/09/2025

media screen goes black wile driving and cluster has red lines comes on and off

SUSPENSION,AIR BAGS — Filed 04/05/2025

I purchased this vehicle April 2025 from Hollywood Motors LLC in Columbus OH. I noticed recently the vehicle had some frame damage after getting alignment, Also the airbag warning lights were coming on. Took the vehicle to a very reputable frame shop and they thoroughly investigated and found there that the drivers side frame rail i pushed back significantly. Also recently noticed the steering wheel adjustment is does not work. I purchased AS IS but I got confirmation in writing from dealer that he guarantees there is no frame damage and the vehicle is safe. This is false information and I would like to return the vehicle or dealer pays for it to be fixed.

FUEL/PROPULSION SYSTEM — Filed 10/14/2025

Gas overflows when filling at gas station It has happened over 5 times. Nozzle is on the lowest setting Have been to the dealership twice to have it inspected I have video of it happening twice. The tank is usually 1/4 tank when filling. Safety hazard.

UNKNOWN OR OTHER — Filed 09/17/2025

My vehicle was off and parked in my driveway, my dogs were alerting to something outside and I looked out to see the front end of my vehicle in flames, by the time the fire department got here, there was nothing left but a shell.

ENGINE — Filed 02/17/2025

The contact owns a 2023 Jeep Gladiator. The contact stated that there were several electrical issues while driving the vehicle at various speeds; there were surges in the RPM accompanied by the vehicle wobbling abnormally. The contact stated that the instrument panel was completely blank. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the PCA harness was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

SUSPENSION — Filed 05/30/2025

While on a trip from South Texas to Northeast Texas on the interstate highway system we hit a moderate bump and the front wheels and steering wheel experienced a very violent vibration. The vibration would not stop until I slowed from 75 mph to approximately 35 mph. This happened to me twice in my Jeep JL Wrangler which I reported under complaint number 11685327. Since the three incidents I have looked into the issue on the internet and it is abuzz with Jeep owners and claims of a "death wobble" in the steering system. It appears there was a previous lawsuit in which the manufacturer was not found at fault but this problem persists based on the internet traffic I've seen and the number of products being offered, by after market companies, to correct this issue. Thank you...

POWER TRAIN — Filed 07/11/2025

I used the 4 wheel drive and received message that clutch was hot, then received message to service transmission. Vehicle went into limp mode. Drove at speeds of 35 to 40 miles an hour. 50 miles an hour down hill. Had to drive access roads because [XXX] traffic is 75 miles per hour. Several times speed was even slower. Took it to brown dodge in Devine. The reset system and said I could not use 4x4. Referenced star code s2521000001. I took vehicle in 7/13/25. I wonder if they even previously preformed recall 19a clutch on This manual transmission. Purchased Mojave Jan/2023, recalled received 4/23. Recall repaired 6/24. On 15000 miles on it and the first time I use 4x4 the vehicle became useless and barely able to move. I wonder if software upgrade for 19a really fixed the 19a issue or just was a bandage to buy more time. I have purchased several Chrysler products and the manufacturer lack of addressing the issues is concerning. I’m [XXX] this is the first time I had to file a complaint. Not knowing when they will address the problem on a vehicle I purchased to enjoy my retirement is sad INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN,ENGINE — Filed 07/13/2025

The vehicle was being driven on a 4 mile stretch of interstate 26 averaging between 65 and 70 MPH. On the steepest section of the grade the vehicle downshifted into 7th gear and began to lose power. It showed a check engine light and other codes which are attached. I was able to safely pull over to the shoulder but the vehicle lacked power and pulling over and maneuvering on a steep grade was precarious. I received an alert from the Jeep mobile app on my phone shortly after instructing me to take my car to schedule an appointment now. I was able to use a scanner application JScan to clear the code and was able to return home without further incident. I investigated the code that was provided by JScan “P00AF” and discovered that numerous owners had experienced the same situation across all lines of vehicles that use the Gen 3 Ecodiesel. I counted 37 separate reports while using Google in 15 minutes of searching. This is a serious safety issue as I was traveling at interstate speeds uphill and went from 65-70 mph down to a slow rate of travel in a matter of seconds and to my knowledge no brake lights illuminated as cars were changing lanes behind me rapidly due to my sudden decrease in speed. It appears likely to be a programming or electrical malfunction with the turbo wastegate actuator and corresponding sensors that is not indicative of an actual turbo or wastegate actuator failure. If the computer algorithm is using barometric pressure for pairing boost set point and actual boost based on residual data that is not updated in real time, when ascending steep grades and gaining hundreds of feet in elevation over a short duration, air pressure values could potentially be skewed resulting in a mismatch in actual versus expected turbo boost output. My vehicle had only been running for 12-14 minutes as I live at the base of a large mountain and left home and began my ascent within 10 minutes. Therefore my oil and engine temperature were not elevated.

AIR BAGS,UNKNOWN OR OTHER — Filed 06/05/2025

On [XXX], I purchased a 2023 Jeep Gladiator from Lakeland Chrysler, Dodge, Jeep Ram in Lakeland, Florida. At the time of purchase. I purchased a 36K/3 Year Bumper to Bumper warranty on the vehicle. After purchasing the vehicle, I noticed that several lights would come on in the vehicle. So I took the vehicle to the shop. The vehicle was taken to Posner Park Chrysler, Dodge, Jeep , RAM. A diagnostic test was completed, and they informed me that the airbags were inoperable, and the harnesses were sliced. The front door lock was also not working as well as other items. There was no way for me to know that the airbags were in that type of shape when I purchased the vehicle. I contacted Lakeland Jeep and spoke to about 5 managers as well as my salesperson Kyle. Justin Purdy asked me to forward the paperwork to his email and ii did do so. The problem is that I was sold a vehicle that was unsafe, and I purchased a warranty to cover the cost of the repairs. No one from Lakeland Jeep has contacted me back about this situation. I have spent $2,600 in repairs that I should not have had to pay. I am filing this complaint because this is not the proper way to deal with customers. I going to take the appropriate actions against this dealership starting today. I should not have had to pay this amount of money for these repairs. The warranty did not cover the repairs. The dealership should have made sure the vehicle was inspected prior to selling this vehicle to me. I have pictures of the vehicle prior to purchase that was on the dealership’s website. I have screen shots of the vehicle. I have my bill of sale which contains the warranty that was purchased. This is unfair and unethical. I am not happy about how I have been treated and I am not happy with the fact that I was driving a vehicle without all the safety equipment in place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM,ENGINE — Filed 04/24/2024

The contact owns a 2023 Jeep Gladiator. The contact stated that after parking the vehicle and turning the engine off, approximately two hours later the contact discovered smoke and flames coming from the engine compartment of the vehicle. The fire department was called to the scene and extinguished the flames. During the fire, the garage was destroyed and the exterior of the home was partially damaged. A fire report was taken at the scene and the vehicle was later towed away. The fire department and insurance investigator concluded that the fire had originated in the engine compartment of the vehicle. The exact cause of the fire was not determined. The manufacturer was notified of the fire. The local dealer was not contacted. The failure mileage was 1000.