- Safety
- 0
- of 5 stars
- Recalls
- 7
- on record
- MPG
- 22
- combined
Open recalls on record
7 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2021 Chrysler Pacifica
Before You Buy
Safety record at a glance
- Recall campaigns
- 7
- Owner complaints
- 350
- Complaints citing a crash
- 11
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
7 Recalls on Record
1 of these is high-severity. Contact a dealer to verify these have been completed.
Safety recalls
7 NHTSA campaigns affecting this model year.
- 22V181000high
Safety restraint issue
SEATS:MID/REAR ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence
An unsecured seat increases the risk of injury in a crash.
Full campaign recordRemedy
Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.
- 23V010000high
Electrical issue
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Full campaign recordRemedy
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
- 24V436000high
Rear-visibility system issue
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Full campaign recordRemedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
- 24V793000high
Airbag system issue
AIR BAGS:SIDE/WINDOW:CURTAIN
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Consequence
An air bag that does not deploy during a crash increases the risk of injury.
Full campaign recordRemedy
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
- 25V876000high
Tire/wheel issue
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Full campaign recordRemedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- 25V877000high
Tire/wheel issue
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Full campaign recordRemedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
- 26V362000high
Electrical issue
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consequence
A vehicle fire increases the risk of injury.
Full campaign recordRemedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2021 Chrysler Pacifica.
Frontal crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Dynamic tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
What the ratings mean
NHTSA published frontal crash, side crash and side pole for this vehicle but not rollover resistance. An untested area is not a poor result — it means no published data exists, and the overall star rating is calculated without it.
Fuel economy & emissions
EPA figures for the 2021 Chrysler Pacifica, with tailpipe CO₂ and class context.
19
City
28
Hwy
22
Comb
- Annual fuel cost
- $2,800
- Tailpipe CO₂
- 401 g/mi
How this compares
At 22 MPG combined, the 2021 Chrysler Pacifica ranks 1st of 4 minivan -s (2WD) EPA rated for 2021 — exactly the 22 MPG median for that group.
That places it in the lower third of its class. If annual mileage is high, the running-cost gap against a class-average rival compounds quickly.
EPA puts annual fuel spend at about $2,800, within $0 of the $2,800 typical for the class — roughly $14,000 over five years.
Tailpipe CO₂ is 401 grams per mile — about 6 metric tons over 15,000 miles of driving.
Consumer complaints
350 owner reports filed with NHTSA.
- 350
- Total
- 11
- Crashes
- 1
- Fires
- 11
- Injuries
Most reported components
- ENGINE198
- OTHER47
- ELECTRICAL30
- FUEL SYSTEM24
- BRAKES11
Notable Issues
350 consumer complaints filed with NHTSA. 11 reports involve injuries. 11 reports involve a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2021 Chrysler Pacifica, newest first.
- Recall
A vehicle fire increases the risk of injury.
- Recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Recall
An air bag that does not deploy during a crash increases the risk of injury.
- Recall
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Investigation closed
NHTSA closed investigation PE22008
Transmission fault leading to loss of motive power
- Investigation opened
NHTSA opened investigation RQ24004
Loss of motive power due to an internal wiring connector short.
- Recall
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
- Investigation opened
NHTSA opened investigation PE22008
Transmission fault leading to loss of motive power
- Recall
An unsecured seat increases the risk of injury in a crash.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Minivan - 2WD
- Drive type
- Front-Wheel Drive
- Engine
- 3.6L 6-cyl
- Fuel type
- Unknown
- Transmission
- Automatic 9-spd
- Seats
- 0
Fuel economy
19
City
28
Hwy
22
Comb
- Annual cost
- $2,800
- Fuel
- Regular Gasoline
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Compare with
Safety timeline
Full timeline- Recall
A vehicle fire increases the risk of injury.
- Recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Recall
An air bag that does not deploy during a crash increases the risk of injury.
- Recall
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.