- Safety
- 5
- of 5 stars
- Recalls
- 4
- on record
- MPG
- 29
- combined
Open recalls on record
4 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2024 Toyota Prius Prime
Before You Buy
Safety record at a glance
- Recall campaigns
- 4
- Owner complaints
- 11
- Complaints citing a crash
- 1
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
4 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
4 NHTSA campaigns affecting this model year.
- 24V274000high
Electrical issue
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Full campaign recordRemedy
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
- 24V548000high
Incorrect or missing label
EQUIPMENT:OTHER:LABELS
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Full campaign recordRemedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
- 25V744000high
Rear-visibility system issue
BACK OVER PREVENTION:DISPLAY FUNCTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Full campaign recordRemedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
- 26V049000high
Electrical issue
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence
A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Full campaign recordRemedy
Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2024 Toyota Prius Prime.
Frontal crash
- Driver
- 4 / 5
- Passenger
- 5 / 5
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Rollover risk
- 9.2%
- Dynamic tip
- No Tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
What the ratings mean
NHTSA gives the 2024 Toyota Prius Prime 5 out of 5 stars overall, level with the 5-star median for the 11 comparable 2024 vehicles NHTSA rated in this class.
NHTSA published results for every NCAP test in this program, so the overall star rating rests on a complete set of crash and rollover results.
NHTSA's dynamic test put this vehicle's rollover probability at 9.2% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.
Fuel economy & emissions
EPA figures for the 2024 Toyota Prius Prime, with tailpipe CO₂ and class context.
29
City
33
Hwy
29
Comb
- Annual fuel cost
- $1,300
- Tailpipe CO₂
- 60 g/mi
- Electric range
- 40 miles
- Charge time
- 4 hours (240V)
How this compares
At 29 MPG combined, the 2024 Toyota Prius Prime ranks 8th of 14 midsize cars EPA rated for 2024 — 0.5 MPG short of the 29.5 MPG median for that group.
That places it a little below the middle of its class. If annual mileage is high, the running-cost gap against a class-average rival compounds quickly.
EPA puts annual fuel spend at about $1,300, $700 less than the $2,000 typical for the class. Over five years at 15,000 miles a year that is roughly $6,500, a $3,500 difference against a class-median vehicle.
Tailpipe CO₂ is 60 grams per mile — about 0.9 metric tons over 15,000 miles of driving.
Consumer complaints
11 owner reports filed with NHTSA.
- 11
- Total
- 1
- Crashes
- 0
- Fires
- 1
- Injuries
Most reported components
- ELECTRICAL4
- WHEELS/TIRES2
- VISIBILITY2
- OTHER2
- AIR BAGS1
Notable Issues
11 consumer complaints filed with NHTSA. 1 report involves injuries. 1 report involves a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2024 Toyota Prius Prime, newest first.
- Recall
A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
- Recall
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Recall
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
- Recall
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Midsize Cars
- Drive type
- Front-Wheel Drive
- Engine
- 2L 4-cyl
- Fuel type
- Unknown
- Transmission
- Automatic (variable gear ratios)
- Seats
- 0
Fuel economy
29
City
33
Hwy
29
Comb
- Annual cost
- $1,300
- Fuel
- Regular Gasoline
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Safety timeline
Full timeline- Recall
A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
- Recall
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Recall
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
- Recall
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.


