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Free public service · Official NHTSA & EPA data

Jeep Cherokee common problems

Owners of 2015–2023 Jeep Cherokee vehicles have filed 7,224 complaints with NHTSA. The most-reported system is engine & cooling (95% of categorised reports). Below is every reported problem area, ranked by real complaint volume, with recall and crash context — useful if you're researching this model before buying used.

7,224
Owner complaints
55
Recall campaigns
179
Crash-related reports
151
Injury reports

Most reported problem areas

By share of categorised NHTSA complaints across all 9 model years. Each links to what that system covers and its recall history.

81 fire-related reports

How to read this before buying

Complaint volume is not the same as failure rate. A model that sold in large numbers, or one that has been on sale for many years, accumulates more complaints without necessarily being less reliable. Use these figures to learn which systems to inspect, not to rank one model against another.

The single most useful next step is to check the specific vehicle's recalls by VIN — a recall repair is free at any franchised dealer, but only if it has actually been done.

Recent safety events

Full timeline
  1. Recall2019 cherokee

    Recall 26V290000

    A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

  2. Recall2020 cherokee

    Recall 26V290000

    A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

  3. Recall2021 cherokee

    Recall 26V290000

    A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

  4. Recall2022 cherokee

    Recall 26V290000

    A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

  5. Recall2023 cherokee

    Recall 26V290000

    A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

  6. Recall2017 cherokee

    Recall 25V011000

    A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Frequently asked

What are the most common Jeep Cherokee problems?
Across 7,224 owner complaints filed with NHTSA for 2015–2023 Jeep Cherokee vehicles, the most reported systems are engine & cooling (95%), airbags (3%), steering (2%).
Which Jeep Cherokee model year has the most complaints?
In our index, the 2015 Jeep Cherokee has the most owner complaints, with 1,777 filed.
Are Jeep Cherokee problems dangerous?
Of the 7,224 complaints on record, 179 mention a crash, 81 mention a fire and 151 mention an injury. Complaint counts are not a failure rate — check the specific vehicle's open recalls by VIN.

Problems by model year

The 2015 accounts for the most complaints (1,777). Open any year for its full complaint and recall report.

Where this comes from

Every figure is aggregated from consumer complaints filed directly with the National Highway Traffic Safety Administration — not forums, reviews or estimates. Component grouping uses our published taxonomy.