Skip to content

Free public service · Official NHTSA & EPA data

NHTSA campaign number

22V296000

Rear-visibility system issue — affecting 6 model years across Tesla.

Issued
Manufacturer
Tesla, Inc.
Model years
2021–2022
System
Rear visibility & backup camera

Elevated severity

This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.

What the defect is

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

Why it matters

A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.

The remedy

Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.

The manufacturer reports this remedy can be delivered as an over-the-air software update — a workshop visit may not be required.

What this page does not include

NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.

Check a VIN

Vehicles affected by this campaign

6 model years in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.