NHTSA campaign number
25V002000
Backup camera software issue — affecting 9 model years across Tesla.
- Issued
- Manufacturer
- Tesla, Inc.
- Model years
- 2023–2025
- System
- Rear visibility & backup camera
Elevated severity
This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.
What the defect is
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Why it matters
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The remedy
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
What this page does not include
NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.
Check a VINVehicles affected by this campaign
9 model years in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.