- Safety
- —
- not rated
- Recalls
- 1
- on record
- MPG
- —
- combined
Open recalls on record
1 safety recall. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2023 GMC Sierra 2500
Before You Buy
Safety record at a glance
- Recall campaigns
- 1
- Owner complaints
- 29
- Complaints citing a crash
- 1
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
1 Recall on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
1 NHTSA campaign affecting this model year.
- 24V060000high
Latches/locks/linkages · tailgate · latch
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Full campaign recordRemedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA crash-test ratings
NHTSA holds no crash-test rating for this model year.
Not every model year is tested. A missing rating is not a poor rating.
Fuel economy & emissions
The EPA holds no fuel-economy record for this model year.
The EPA does not publish a record for every model year.
Consumer complaints
29 owner reports filed with NHTSA.
- 29
- Total
- 1
- Crashes
- 0
- Fires
- 1
- Injuries
Most reported components
- ENGINE20
- BRAKES3
- OTHER2
- WHEELS/TIRES1
- ELECTRICAL1
Notable Issues
29 consumer complaints filed with NHTSA. 1 report involves injuries. 1 report involves a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2023 GMC Sierra 2500, newest first.
- Recall
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Unknown
- Drive type
- Unknown
- Engine
- 0L 0-cyl
- Fuel type
- Unknown
- Transmission
- Unknown
- Seats
- 0
Explore related
Systems recalled
Safety timeline
Full timeline- Recall
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.