- Safety
- 0
- of 5 stars
- Recalls
- 3
- on record
- MPG
- —
- combined
Open recalls on record
3 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2024 GMC Sierra 2500
Before You Buy
Safety record at a glance
- Recall campaigns
- 3
- Owner complaints
- 96
- Complaints citing a crash
- 2
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
3 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
3 NHTSA campaigns affecting this model year.
- 23V549000high
Steering issue
STEERING
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Consequence
A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Full campaign recordRemedy
Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
- 24V060000high
Latches/locks/linkages · tailgate · latch
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Full campaign recordRemedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
- 24V894000high
Latches/locks/linkages · tailgate · latch
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Consequence
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Full campaign recordRemedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2024 GMC Sierra 2500.
Frontal crash
- Driver
- 5 / 5
- Passenger
- 4 / 5
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Dynamic tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
What the ratings mean
NHTSA published frontal crash, side crash and side pole for this vehicle but not rollover resistance. An untested area is not a poor result — it means no published data exists, and the overall star rating is calculated without it.
NHTSA crash tests
Fuel economy & emissions
The EPA holds no fuel-economy record for this model year.
The EPA does not publish a record for every model year.
Consumer complaints
96 owner reports filed with NHTSA.
- 96
- Total
- 2
- Crashes
- 0
- Fires
- 3
- Injuries
Most reported components
- ENGINE28
- ELECTRICAL22
- BRAKES15
- OTHER12
- FUEL SYSTEM4
Notable Issues
96 consumer complaints filed with NHTSA. 3 reports involve injuries. 2 reports involve a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2024 GMC Sierra 2500, newest first.
- Recall
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Recall
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Recall
A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Unknown
- Drive type
- Unknown
- Engine
- 0L 0-cyl
- Fuel type
- Unknown
- Transmission
- Unknown
- Seats
- 0
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Systems recalled
Safety timeline
Full timeline- Recall
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Recall
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Recall
A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.