- Safety
- 0
- of 5 stars
- Recalls
- 4
- on record
- MPG
- 32
- combined
Open recalls on record
4 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2023 Toyota Corolla Cross
Before You Buy
Safety record at a glance
- Recall campaigns
- 4
- Owner complaints
- 173
- Complaints citing a crash
- 6
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
4 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
4 NHTSA campaigns affecting this model year.
- 23V384000high
Electrical issue
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence
An air bag that does not deploy as intended increases the risk of injury during a crash.
Full campaign recordRemedy
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
- 23V480000high
Steering issue
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Full campaign recordRemedy
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
- 23V864000high
Airbag system issue
AIR BAGS:FRONTAL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
An air bag that does not deploy as intended increases the risk of injury during a crash.
Full campaign recordRemedy
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
- 25V040000high
Steering issue
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Full campaign recordRemedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2023 Toyota Corolla Cross.
Frontal crash
- Driver
- 4 / 5
- Passenger
- 4 / 5
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Dynamic tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
What the ratings mean
NHTSA published frontal crash, side crash and side pole for this vehicle but not rollover resistance. An untested area is not a poor result — it means no published data exists, and the overall star rating is calculated without it.
Fuel economy & emissions
EPA figures for the 2023 Toyota Corolla Cross, with tailpipe CO₂ and class context.
31
City
33
Hwy
32
Comb
- Annual fuel cost
- $1,900
- Tailpipe CO₂
- 275 g/mi
How this compares
At 32 MPG combined, the 2023 Toyota Corolla Cross ranks 3rd of 13 small SUVs (2WD) EPA rated for 2023 — 3.7 MPG better than the 28.3 MPG median for that group.
That places it in the upper third of its class. Fuel cost is unlikely to be the deciding factor against its direct rivals.
EPA puts annual fuel spend at about $1,900, $150 less than the $2,050 typical for the class. Over five years at 15,000 miles a year that is roughly $9,500, a $750 difference against a class-median vehicle.
Tailpipe CO₂ is 275 grams per mile — about 4.1 metric tons over 15,000 miles of driving.
Consumer complaints
173 owner reports filed with NHTSA.
- 173
- Total
- 6
- Crashes
- 0
- Fires
- 5
- Injuries
Most reported components
- ENGINE100
- LIGHTING15
- BRAKES13
- OTHER10
- AIR BAGS10
Notable Issues
173 consumer complaints filed with NHTSA. 5 reports involve injuries. 6 reports involve a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2023 Toyota Corolla Cross, newest first.
- Recall
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
- Recall
An air bag that does not deploy as intended increases the risk of injury during a crash.
- Recall
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
- Recall
An air bag that does not deploy as intended increases the risk of injury during a crash.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Small Sport Utility Vehicle 2WD
- Drive type
- Front-Wheel Drive
- Engine
- 2L 4-cyl
- Fuel type
- Unknown
- Transmission
- Automatic (AV-S10)
- Seats
- 0
Fuel economy
31
City
33
Hwy
32
Comb
- Annual cost
- $1,900
- Fuel
- Regular Gasoline
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Adjacent model years
All Toyota Corolla Cross yearsSystems recalled
Safety timeline
Full timeline- Recall
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
- Recall
An air bag that does not deploy as intended increases the risk of injury during a crash.
- Recall
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
- Recall
An air bag that does not deploy as intended increases the risk of injury during a crash.