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Free public service · Official NHTSA & EPA data

NHTSA campaign number

23V301000

Drivetrain issue — affecting 3 model years across Ram.

Issued
Manufacturer
Chrysler (FCA US, LLC)
Model years
2019–2021
System
Powertrain

Elevated severity

This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.

What the defect is

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

Why it matters

A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

The remedy

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

What this page does not include

NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.

Check a VIN

Vehicles affected by this campaign

3 model years in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.