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2021 Ram Promaster

Verified August 31, 2026Sources: NHTSA · EPA · vPIC

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Safety
not rated
Recalls
8
on record
MPG
combined

Heavily recalled

8 safety recalls on record. Confirm with the seller that every campaign has been completed.

Vehicle Summary

2021 Ram Promaster

8 recalls
104 complaints

Before You Buy

Confirm all 8 recalls were repaired — a dealer checks by VIN, free
Read the 1 complaint reporting a crash
Review the 104 owner complaints on record
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Safety record at a glance

Recall campaigns
8
Owner complaints
104
Complaints citing a crash
1

These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.

8 Recalls on Record

These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.

Enter your VIN to check if specific recalls apply to your vehicle.

Safety recalls

8 NHTSA campaigns affecting this model year.

  • 21V699000high

    Safety restraint issue

    SEAT BELTS

    Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Consequence

    An unsecured child restraint system can increase the risk of injury during a crash.

    Remedy

    Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

    Full campaign record
  • 23V301000high

    Drivetrain issue

    POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

    Consequence

    A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

    Remedy

    Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

    Full campaign record
  • 24V197000high

    Wiring harness issue

    ELECTRICAL SYSTEM:WIRING

    Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Consequence

    An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

    Remedy

    Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

    Full campaign record
  • 24V290000high

    Electronic stability control (esc)

    ELECTRONIC STABILITY CONTROL (ESC)

    Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

    Consequence

    Driving with an inoperative electronic stability control system can increase the risk of a crash.

    Remedy

    Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.

    Full campaign record
  • 24V416000high

    Door latch may not engage

    STRUCTURE:BODY:DOOR

    Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

    Consequence

    A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

    Remedy

    Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

    Full campaign record
  • 25V552000high

    Rear-visibility system issue

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

    Consequence

    A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy

    Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

    Full campaign record
  • 25V720000high

    Engine issue

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

    Consequence

    Electrical circuits that overheat increase the risk of a fire.

    Remedy

    Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

    Full campaign record
  • 25V876000high

    Tire/wheel issue

    EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Consequence

    An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy

    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

    Full campaign record

NHTSA crash-test ratings

NHTSA holds no crash-test rating for this model year.

Not every model year is tested. A missing rating is not a poor rating.

Fuel economy & emissions

The EPA holds no fuel-economy record for this model year.

The EPA does not publish a record for every model year.

Consumer complaints

104 owner reports filed with NHTSA.

104
Total
1
Crashes
3
Fires
0
Injuries

Most reported components

  • OTHER30
  • ENGINE22
  • ELECTRICAL14
  • ADAS9
  • WHEELS/TIRES8

Above Average

104 consumer complaints filed with NHTSA. 1 report involves a crash.

Most reported problems

miscellaneous issues30
engine problems (stalling, power loss, warning lights)22
electrical issues (battery, wiring, infotainment)14

Safety timeline

Every dated recall and NHTSA investigation for the 2021 Ram Promaster, newest first.

  1. Recall

    Recall 25V876000

    An unsecured wheelchair can move during transit, increasing the risk of injury.

  2. Recall

    Recall 25V720000

    Electrical circuits that overheat increase the risk of a fire.

  3. Recall

    Recall 25V552000

    A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

  4. Recall

    Recall 24V416000

    A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

  5. Recall

    Recall 24V290000

    Driving with an inoperative electronic stability control system can increase the risk of a crash.

  6. Recall

    Recall 24V197000

    An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

  7. Recall

    Recall 23V301000

    A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

  8. Recall

    Recall 21V699000

    An unsecured child restraint system can increase the risk of injury during a crash.

Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.

Specifications & ratings

Specifications

Body class
Unknown
Drive type
Unknown
Engine
0L 0-cyl
Fuel type
Unknown
Transmission
Unknown
Seats
0

Explore related

Safety timeline

Full timeline
  1. Recall

    Recall 25V876000

    An unsecured wheelchair can move during transit, increasing the risk of injury.

  2. Recall

    Recall 25V720000

    Electrical circuits that overheat increase the risk of a fire.

  3. Recall

    Recall 25V552000

    A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

  4. Recall

    Recall 24V416000

    A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

  5. Recall

    Recall 24V290000

    Driving with an inoperative electronic stability control system can increase the risk of a crash.