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2020 Ram Promaster

Verified August 31, 2026Sources: NHTSA · EPA · vPIC

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Safety
not rated
Recalls
5
on record
MPG
combined

Open recalls on record

5 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.

Vehicle Summary

2020 Ram Promaster

5 recalls
40 complaints

Before You Buy

Confirm all 5 recalls were repaired — a dealer checks by VIN, free
Read the 3 complaints reporting a crash
Review the 40 owner complaints on record
Get a pre-purchase inspection
Check vehicle history report
Verify title is clean

Safety record at a glance

Recall campaigns
5
Owner complaints
40
Complaints citing a crash
3

These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.

5 Recalls on Record

These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.

Enter your VIN to check if specific recalls apply to your vehicle.

Safety recalls

5 NHTSA campaigns affecting this model year.

  • 20V374000high

    Airbag system issue

    AIR BAGS

    Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

    Consequence

    In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.

    Remedy

    FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.

    Full campaign record
  • 23V301000high

    Drivetrain issue

    POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

    Consequence

    A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

    Remedy

    Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

    Full campaign record
  • 25V552000high

    Rear-visibility system issue

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

    Consequence

    A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy

    Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

    Full campaign record
  • 25V720000high

    Engine issue

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

    Consequence

    Electrical circuits that overheat increase the risk of a fire.

    Remedy

    Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

    Full campaign record
  • 25V876000high

    Tire/wheel issue

    EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Consequence

    An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy

    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

    Full campaign record

NHTSA crash-test ratings

NHTSA holds no crash-test rating for this model year.

Not every model year is tested. A missing rating is not a poor rating.

Fuel economy & emissions

The EPA holds no fuel-economy record for this model year.

The EPA does not publish a record for every model year.

Consumer complaints

40 owner reports filed with NHTSA.

40
Total
3
Crashes
0
Fires
2
Injuries

Most reported components

  • ENGINE17
  • OTHER11
  • ELECTRICAL5
  • WHEELS/TIRES2
  • SEAT BELTS2

Notable Issues

40 consumer complaints filed with NHTSA. 2 reports involve injuries. 3 reports involve a crash.

Most reported problems

engine problems (stalling, power loss, warning lights)17
miscellaneous issues11
electrical issues (battery, wiring, infotainment)5

Safety timeline

Every dated recall and NHTSA investigation for the 2020 Ram Promaster, newest first.

  1. Recall

    Recall 25V876000

    An unsecured wheelchair can move during transit, increasing the risk of injury.

  2. Recall

    Recall 25V720000

    Electrical circuits that overheat increase the risk of a fire.

  3. Recall

    Recall 25V552000

    A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

  4. Recall

    Recall 23V301000

    A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

  5. Recall

    Recall 20V374000

    In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.

Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.

Specifications & ratings

Specifications

Body class
Unknown
Drive type
Unknown
Engine
0L 0-cyl
Fuel type
Unknown
Transmission
Unknown
Seats
0

Explore related

Safety timeline

Full timeline
  1. Recall

    Recall 25V876000

    An unsecured wheelchair can move during transit, increasing the risk of injury.

  2. Recall

    Recall 25V720000

    Electrical circuits that overheat increase the risk of a fire.

  3. Recall

    Recall 25V552000

    A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

  4. Recall

    Recall 23V301000

    A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

  5. Recall

    Recall 20V374000

    In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.