NHTSA campaign number
25V552000
Rear-visibility system issue — affecting 5 model years across Dodge, Ram.
- Issued
- Manufacturer
- Chrysler (FCA US, LLC)
- Model years
- 2019–2021
- System
- Rear visibility & backup camera
Elevated severity
This campaign addresses a defect NHTSA classifies as carrying elevated crash or injury risk.
What the defect is
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Why it matters
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
What this page does not include
NHTSA's public recall feed does not supply an affected-population count, the manufacturer's own campaign number, owner-notification dates or a defect chronology for this campaign. Rather than estimate them, we omit them. Confirm whether a specific vehicle is affected — and whether the repair has already been done — using its VIN.
Check a VINVehicles affected by this campaign
5 model years in our index. Coverage reflects the vehicles VerifyTheVehicle tracks, which may be narrower than the full campaign population.