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2019 Ram Promaster

Verified August 31, 2026Sources: NHTSA · EPA · vPIC

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Safety
not rated
Recalls
9
on record
MPG
combined

Heavily recalled

9 safety recalls on record. Confirm with the seller that every campaign has been completed.

Vehicle Summary

2019 Ram Promaster

9 recalls
56 complaints

Before You Buy

Confirm all 9 recalls were repaired — a dealer checks by VIN, free
Read the 2 complaints reporting a crash
Review the 56 owner complaints on record
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Safety record at a glance

Recall campaigns
9
Owner complaints
56
Complaints citing a crash
2

These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.

9 Recalls on Record

These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.

Enter your VIN to check if specific recalls apply to your vehicle.

Safety recalls

9 NHTSA campaigns affecting this model year.

  • 20V036000high

    Drivetrain issue

    POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

    Consequence

    The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

    Full campaign record
  • 20V582000high

    Drivetrain issue

    POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

    Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

    Consequence

    The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

    Remedy

    Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

    Full campaign record
  • 19V333000high

    Safety restraint issue

    SEATS

    New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

    Consequence

    In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

    Remedy

    New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

    Full campaign record
  • 20V250000high

    Safety restraint issue

    SEAT BELTS:FRONT:RETRACTOR

    National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

    Consequence

    An unsecured occupant has an increased risk of injury in the event of a crash.

    Remedy

    National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.

    Full campaign record
  • 20V222000high

    Safety restraint issue

    SEAT BELTS:FRONT:RETRACTOR

    TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

    Consequence

    An unsecured occupant has an increased risk of injury in the event of a crash.

    Remedy

    TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.

    Full campaign record
  • 23V301000high

    Drivetrain issue

    POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

    Consequence

    A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

    Remedy

    Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

    Full campaign record
  • 25V552000high

    Rear-visibility system issue

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

    Consequence

    A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy

    Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

    Full campaign record
  • 25V720000high

    Engine issue

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

    Consequence

    Electrical circuits that overheat increase the risk of a fire.

    Remedy

    Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

    Full campaign record
  • 25V876000high

    Tire/wheel issue

    EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Consequence

    An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy

    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

    Full campaign record

NHTSA crash-test ratings

NHTSA holds no crash-test rating for this model year.

Not every model year is tested. A missing rating is not a poor rating.

Fuel economy & emissions

The EPA holds no fuel-economy record for this model year.

The EPA does not publish a record for every model year.

Consumer complaints

56 owner reports filed with NHTSA.

56
Total
2
Crashes
0
Fires
0
Injuries

Most reported components

  • ENGINE33
  • BRAKES7
  • OTHER6
  • AIR BAGS3
  • WHEELS/TIRES2

Normal Range

56 consumer complaints filed with NHTSA. 2 reports involve a crash.

Most reported problems

engine problems (stalling, power loss, warning lights)33
brake problems (soft pedal, noise, failure)7
miscellaneous issues6

Safety timeline

Every dated recall and NHTSA investigation for the 2019 Ram Promaster, newest first.

  1. Recall

    Recall 25V876000

    An unsecured wheelchair can move during transit, increasing the risk of injury.

  2. Recall

    Recall 25V720000

    Electrical circuits that overheat increase the risk of a fire.

  3. Recall

    Recall 25V552000

    A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

  4. Recall

    Recall 23V301000

    A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

  5. Recall

    Recall 20V582000

    The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

  6. Recall

    Recall 20V250000

    An unsecured occupant has an increased risk of injury in the event of a crash.

  7. Recall

    Recall 20V222000

    An unsecured occupant has an increased risk of injury in the event of a crash.

  8. Recall

    Recall 20V036000

    The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

  9. Recall

    Recall 19V333000

    In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.

Specifications & ratings

Specifications

Body class
Unknown
Drive type
Unknown
Engine
0L 0-cyl
Fuel type
Unknown
Transmission
Unknown
Seats
0

Explore related

Safety timeline

Full timeline
  1. Recall

    Recall 25V876000

    An unsecured wheelchair can move during transit, increasing the risk of injury.

  2. Recall

    Recall 25V720000

    Electrical circuits that overheat increase the risk of a fire.

  3. Recall

    Recall 25V552000

    A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

  4. Recall

    Recall 23V301000

    A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

  5. Recall

    Recall 20V582000

    The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.