- Safety
- 0
- of 5 stars
- Recalls
- 5
- on record
- MPG
- 0
- combined
Open recalls on record
5 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.
Vehicle Summary
2020 Audi Q7
Before You Buy
Safety record at a glance
- Recall campaigns
- 5
- Owner complaints
- 26
- Complaints citing a crash
- 0
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
5 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
5 NHTSA campaigns affecting this model year.
- 20V658000high
Body/structure issue
STRUCTURE:BODY:ROOF AND PILLARS
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Consequence
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Full campaign recordRemedy
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
- 21V078000high
Airbag system issue
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence
During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
Full campaign recordRemedy
Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
- 22V516000high
Fuel pump may fail
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Consequence
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Full campaign recordRemedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
- 23V212000high
Forward collision avoidance · sensing system · camera
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Consequence
An overheated heating element can increase the risk of a fire.
Full campaign recordRemedy
Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
- 25V900000high
Rear-visibility system issue
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Full campaign recordRemedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2020 Audi Q7.
Frontal crash
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Rollover risk
- 15.7%
- Dynamic tip
- No Tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- No
What the ratings mean
NHTSA published side crash, rollover resistance and side pole for this vehicle but not frontal crash. An untested area is not a poor result — it means no published data exists, and the overall star rating is calculated without it.
NHTSA's dynamic test put this vehicle's rollover probability at 15.7% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.
Fuel economy & emissions
EPA figures for the 2020 Audi Q7, with tailpipe CO₂ and class context.
0
City
0
Hwy
0
Comb
- Annual fuel cost
- $4,200
- Tailpipe CO₂
- 479 g/mi
- Charge time
- 0 hours (240V)
How this compares
The EPA holds too few vehicles in this class and model year to rank the 2020 Audi Q7 against its peers.
Tailpipe CO₂ is 479 grams per mile — about 7.2 metric tons over 15,000 miles of driving.
Consumer complaints
26 owner reports filed with NHTSA.
- 26
- Total
- 0
- Crashes
- 1
- Fires
- 1
- Injuries
Most reported components
- ENGINE10
- ELECTRICAL8
- OTHER4
- FUEL SYSTEM2
- BRAKES2
Notable Issues
26 consumer complaints filed with NHTSA. 1 report involves injuries.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2020 Audi Q7, newest first.
- Recall
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Recall
An overheated heating element can increase the risk of a fire.
- Recall
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
- Recall
During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
- Recall
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- SUV
- Drive type
- FWD
- Engine
- 2.5L 4-cyl
- Fuel type
- Regular Gasoline
- Transmission
- Automatic
- Seats
- 5
Fuel economy
0
City
0
Hwy
0
Comb
- Annual cost
- $4,200
- Fuel
- Premium Gasoline
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Safety timeline
Full timeline- Recall
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Recall
An overheated heating element can increase the risk of a fire.
- Recall
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
- Recall
During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
- Recall
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.