- Safety
- 5
- of 5 stars
- Recalls
- 11
- on record
- MPG
- 32
- combined
Heavily recalled
11 safety recalls on record. Confirm with the seller that every campaign has been completed.
Vehicle Summary
2020 Honda Pilot
Before You Buy
Safety record at a glance
- Recall campaigns
- 11
- Owner complaints
- 472
- Complaints citing a crash
- 10
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
11 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
11 NHTSA campaigns affecting this model year.
- 20V439000high
Rear-visibility system issue
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Consequence
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Full campaign recordRemedy
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
- 20V440000high
Electrical issue
ELECTRICAL SYSTEM:SOFTWARE
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Full campaign recordRemedy
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
- 20V067000high
Incorrect or missing label
EQUIPMENT:OTHER:LABELS
Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
Consequence
If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
Full campaign recordRemedy
Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
- 21V165000high
Tire/wheel issue
TIRES
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Consequence
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Full campaign recordRemedy
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
- 19V784000high
Body/structure issue
STRUCTURE:BODY
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Consequence
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Full campaign recordRemedy
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
- 23V174000high
Visibility issue
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Full campaign recordRemedy
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
- 23V431000high
Rear-visibility system issue
BACK OVER PREVENTION:DISPLAY FUNCTION
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Full campaign recordRemedy
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
- 23V858000high
Fuel pump may fail
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Full campaign recordRemedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
- 24V064000high
Airbag system issue
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Full campaign recordRemedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
- 26V332000high
Airbag system issue
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence
Air bags that deploy unintentionally during a crash increase the risk of injury.
Full campaign recordRemedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
- 26V365000high
Body/structure issue
STRUCTURE:FRAME AND MEMBERS
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Full campaign recordRemedy
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed July 7, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2020 Honda Pilot.
Frontal crash
- Driver
- 5 / 5
- Passenger
- 4 / 5
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Rollover risk
- 16.4%
- Dynamic tip
- No Tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
What the ratings mean
NHTSA gives the 2020 Honda Pilot 5 out of 5 stars overall. NHTSA does not publish enough comparable results for this class and year to rank it against peers.
NHTSA published results for every NCAP test in this program, so the overall star rating rests on a complete set of crash and rollover results.
NHTSA's dynamic test put this vehicle's rollover probability at 16.4% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.
Fuel economy & emissions
EPA figures for the 2020 Honda Pilot, with tailpipe CO₂ and class context.
27
City
39
Hwy
32
Comb
- Annual fuel cost
- $1,641
- Tailpipe CO₂
- 278 g/mi
How this compares
The EPA holds too few vehicles in this class and model year to rank the 2020 Honda Pilot against its peers.
Tailpipe CO₂ is 278 grams per mile — about 4.2 metric tons over 15,000 miles of driving.
Consumer complaints
472 owner reports filed with NHTSA.
- 472
- Total
- 10
- Crashes
- 5
- Fires
- 13
- Injuries
Most reported components
- ELECTRICAL150
- ENGINE129
- OTHER75
- FUEL SYSTEM36
- ADAS26
Notable Issues
472 consumer complaints filed with NHTSA. 13 reports involve injuries. 10 reports involve a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2020 Honda Pilot, newest first.
- Recall
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
- Recall
Air bags that deploy unintentionally during a crash increase the risk of injury.
- Investigation opened
NHTSA opened investigation PE25008
Engine failure
- Investigation closed
NHTSA closed investigation RQ24013
Engine failure
- Investigation opened
NHTSA opened investigation EA25004
No Restart After Auto Start/Stop Engages
- Investigation closed
NHTSA closed investigation PE22005
No Restart After Auto Start/Stop Engages
- Investigation opened
NHTSA opened investigation RQ24013
Engine failure
- Recall
An air bag that deploys unintentionally during a crash can increase the risk of injury.
- Recall
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Recall
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Recall
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
- Investigation opened
NHTSA opened investigation PE22005
No Restart After Auto Start/Stop Engages
- Recall
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
- Recall
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
- Recall
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Recall
If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
- Recall
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Sedan
- Drive type
- FWD
- Engine
- 2.5L 4-cyl
- Fuel type
- Regular Gasoline
- Transmission
- Automatic
- Seats
- 5
Fuel economy
27
City
39
Hwy
32
Comb
- Annual cost
- $1,641
- Fuel
- Regular Gasoline
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Compare with
Safety timeline
Full timeline- Recall
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
- Recall
Air bags that deploy unintentionally during a crash increase the risk of injury.
- Investigation opened
NHTSA opened investigation PE25008
Engine failure
- Investigation closed
NHTSA closed investigation RQ24013
Engine failure
- Investigation opened
NHTSA opened investigation EA25004
No Restart After Auto Start/Stop Engages


