- Safety
- 4
- of 5 stars
- Recalls
- 11
- on record
- MPG
- —
- combined
Heavily recalled
11 safety recalls on record. Confirm with the seller that every campaign has been completed.
Vehicle Summary
2019 Jeep Cherokee
Before You Buy
Safety record at a glance
- Recall campaigns
- 11
- Owner complaints
- 1,594
- Complaints citing a crash
- 40
These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.
11 Recalls on Record
These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.
Safety recalls
11 NHTSA campaigns affecting this model year.
- 18V917000high
Electrical issue
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Consequence
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Full campaign recordRemedy
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
- 18V492000high
Drivetrain issue
POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
- 18V739000high
Drivetrain issue
POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Consequence
A vehicle stall can increase the risk of crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
- 19V449000high
Airbag system issue
AIR BAGS
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Consequence
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
- 19V637000high
Steering issue
STEERING:RACK AND PINION:RACK
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence
A loss of steering control increases the risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
- 18V344000high
Engine issue
ENGINE AND ENGINE COOLING:ENGINE
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Consequence
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
- 19V248000high
Safety restraint issue
SEATS
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Consequence
In the event of a crash, the seat may move, increasing the risk of injury.
Full campaign recordRemedy
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
- 18V524000high
Electrical issue
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence
A vehicle stall can increase the risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
- 18V523000high
Brake system issue
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence
A reduction of braking performance can increase the risk of a crash.
Full campaign recordRemedy
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
- 25V011000high
Drivetrain issue
POWER TRAIN
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Full campaign recordRemedy
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
- 26V290000high
Drivetrain issue
POWER TRAIN
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Full campaign recordRemedy
The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
NHTSA crash-test ratings
NCAP star ratings and the underlying test breakdown for the 2019 Jeep Cherokee.
Frontal crash
- Driver
- 4 / 5
- Passenger
- 5 / 5
Side crash
- Driver
- 5 / 5
- Passenger
- 5 / 5
- Side pole
- 5 / 5
Rollover
- Rollover risk
- 16.9%
- Dynamic tip
- No Tip
Driver-assistance technologies
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
What the ratings mean
NHTSA gives the 2019 Jeep Cherokee 4 out of 5 stars overall. NHTSA does not publish enough comparable results for this class and year to rank it against peers.
NHTSA published results for every NCAP test in this program, so the overall star rating rests on a complete set of crash and rollover results.
NHTSA's dynamic test put this vehicle's rollover probability at 16.9% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.
Fuel economy & emissions
The EPA holds no fuel-economy record for this model year.
The EPA does not publish a record for every model year.
Consumer complaints
1,594 owner reports filed with NHTSA.
- 1,594
- Total
- 40
- Crashes
- 19
- Fires
- 37
- Injuries
Most reported components
- ENGINE1059
- OTHER149
- ELECTRICAL108
- BRAKES107
- STEERING69
Notable Issues
1594 consumer complaints filed with NHTSA. 37 reports involve injuries. 40 reports involve a crash.
Most reported problems
Safety timeline
Every dated recall and NHTSA investigation for the 2019 Jeep Cherokee, newest first.
- Recall
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
- Recall
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
- Recall
A loss of steering control increases the risk of a crash.
- Recall
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
- Recall
In the event of a crash, the seat may move, increasing the risk of injury.
- Recall
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
- Recall
A vehicle stall can increase the risk of crash.
- Recall
A vehicle stall can increase the risk of a crash.
- Recall
A reduction of braking performance can increase the risk of a crash.
- Recall
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
- Recall
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.
Specifications & ratings
Specifications
- Body class
- Unknown
- Drive type
- Unknown
- Engine
- 0L 0-cyl
- Fuel type
- Unknown
- Transmission
- Unknown
- Seats
- 0
NHTSA crash ratings
- Overall
- Frontal
- Side
- Rollover
Explore related
Systems recalled
Safety timeline
Full timeline- Recall
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
- Recall
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
- Recall
A loss of steering control increases the risk of a crash.
- Recall
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
- Recall
In the event of a crash, the seat may move, increasing the risk of injury.