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2020 Jeep Grand Cherokee

Verified August 31, 2026Sources: NHTSA · EPA · vPIC

Compare
Safety
5
of 5 stars
Recalls
3
on record
MPG
combined

Open recalls on record

3 safety recalls. Recall repairs are free at any franchised dealer — check the VIN before you buy.

Vehicle Summary

2020 Jeep Grand Cherokee

3 recalls
226 complaints
5/5 safety rating

Before You Buy

Confirm all 3 recalls were repaired — a dealer checks by VIN, free
Read the 24 complaints reporting a crash
Review the 226 owner complaints on record
Get a pre-purchase inspection
Check vehicle history report
Verify title is clean

Safety record at a glance

Recall campaigns
3
Owner complaints
226
Complaints citing a crash
24

These are raw counts from NHTSA records. They are not normalized by how many of these vehicles are on the road, so a model that sold in large numbers will tend to show more of everything. We do not publish a composite safety or reliability score.

3 Recalls on Record

These recalls have been issued by the manufacturer. Contact any authorized dealer to verify they have been completed — repairs are free.

Enter your VIN to check if specific recalls apply to your vehicle.

Safety recalls

3 NHTSA campaigns affecting this model year.

  • 20V191000high

    Rear-visibility system issue

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Consequence

    The lingering rearview image can distract the driver, increasing the risk of a crash.

    Remedy

    Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

    Full campaign record
  • 22V406000high

    Fuel system issue

    FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Consequence

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Remedy

    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

    Full campaign record
  • 23V411000high

    Engine issue

    ENGINE AND ENGINE COOLING

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    Consequence

    An engine stall can increase the risk of a crash.

    Remedy

    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

    Full campaign record

NHTSA crash-test ratings

NCAP star ratings and the underlying test breakdown for the 2020 Jeep Grand Cherokee.

  • Frontal crash

    Driver
    4 / 5
    Passenger
    5 / 5
  • Side crash

    Driver
    5 / 5
    Passenger
    5 / 5
    Side pole
    5 / 5
  • Rollover

    Rollover risk
    16.9%
    Dynamic tip
    No Tip

Driver-assistance technologies

Electronic stability control
Standard
Forward collision warning
Optional
Lane departure warning
Optional

What the ratings mean

NHTSA gives the 2020 Jeep Grand Cherokee 5 out of 5 stars overall. NHTSA does not publish enough comparable results for this class and year to rank it against peers.

NHTSA published results for every NCAP test in this program, so the overall star rating rests on a complete set of crash and rollover results.

NHTSA's dynamic test put this vehicle's rollover probability at 16.9% in a single-vehicle crash — the figure behind the rollover star rating, published here because the star alone hides how wide each band is.

NHTSA crash tests

2020 Jeep Grand Cherokee Frontal crash crash test
Frontal crash Video
2020 Jeep Grand Cherokee Side crash crash test
Side crash
2020 Jeep Grand Cherokee Side pole crash test
Side pole

Fuel economy & emissions

The EPA holds no fuel-economy record for this model year.

The EPA does not publish a record for every model year.

Consumer complaints

226 owner reports filed with NHTSA.

226
Total
24
Crashes
5
Fires
13
Injuries

Most reported components

  • ENGINE77
  • ELECTRICAL40
  • OTHER38
  • AIR BAGS17
  • FUEL SYSTEM13

Notable Issues

226 consumer complaints filed with NHTSA. 13 reports involve injuries. 24 reports involve a crash.

Most reported problems

engine problems (stalling, power loss, warning lights)77
electrical issues (battery, wiring, infotainment)40
miscellaneous issues38

Safety timeline

Every dated recall and NHTSA investigation for the 2020 Jeep Grand Cherokee, newest first.

  1. Recall

    Recall 23V411000

    An engine stall can increase the risk of a crash.

  2. Investigation opened

    NHTSA opened investigation EA23001

    High pressure fuel pump failure

  3. Recall

    Recall 22V406000

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

  4. Recall

    Recall 20V191000

    The lingering rearview image can distract the driver, increasing the risk of a crash.

Dates are the NHTSA report-received date for recalls and the ODI open/close date for investigations. Crash-test ratings are not shown here because the source does not provide a reliable publication date for them.

Specifications & ratings

Specifications

Body class
Unknown
Drive type
Unknown
Engine
0L 0-cyl
Fuel type
Unknown
Transmission
Unknown
Seats
0

NHTSA crash ratings

Overall
Frontal
Side
Rollover

Explore related

Safety timeline

Full timeline
  1. Recall

    Recall 23V411000

    An engine stall can increase the risk of a crash.

  2. Investigation opened

    NHTSA opened investigation EA23001

    High pressure fuel pump failure

  3. Recall

    Recall 22V406000

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

  4. Recall

    Recall 20V191000

    The lingering rearview image can distract the driver, increasing the risk of a crash.